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42 FERNY AVE , 04217, Surfers Paradise, Australia

Review Score

Based on 5097 reviews

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7.4

Location

7.8

1319 reviews

Breakfast

6.6

329 reviews

Service

6.3

1039 reviews

Value for money

6.2

558 reviews

Room

5.4

1773 reviews

Comfort

5.3

790 reviews

Vibe

4.1

339 reviews

Cleanliness

4.1

548 reviews

Pool

3.8

172 reviews

Amenities

3.6

298 reviews

Wellness Area

2.6

54 reviews

WiFi

2.2

215 reviews

100% Verified Real Reviews

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7.8

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping.

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6.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.3

"Service is adequate"

Decent management and adequately professional staff. Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Reception is poor, as is the restaurant service. Room service is average. Booking process should be better organized. Hotel security can be an issue. Laundry service can be improved.

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6.2

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Free internet. Food is a bit overpriced.

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5.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Subpar furniture and balconies. Shower can be a problem.

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5.3

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Nice boutique hotel. Good for traveling with friends. Good choice for a city trip.

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4.1

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.8

"Pool should be renewed"

Pool in need of cleaning.

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3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice. Terrace is not particularly attractive.

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2.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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7.8

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.3

"Fairly good value for money"

Fairly good value for money. Free internet. Fair breakfast prices.

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6.3

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Room service is average.

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5.1

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old, poorly maintained rooms with substandard A/C and furnishings. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Shower can be a problem. Adequate balcony.

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4.9

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Rooms are spacious with standard beds.

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4.8

"Pool should be renewed"

Pool should be renewed.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

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3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.0

"Great location"

Great location near shopping and public transport. Accessible by car, but parking is costly.

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6.6

"Breakfast is average"

Breakfast is average.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.4

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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5.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Dated, poorly cleaned rooms. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

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5.1

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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4.8

"Bar could improve"

Bar could improve.

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4.1

"Pool should be renewed"

Pool should be renewed.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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6.8

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking. Room service is average.

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6.6

"Breakfast is average"

Breakfast is average.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.5

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.0

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Complaints about maintenance and cleanliness in rooms and bathrooms. Subpar balconies, A/C, and furniture in outdated rooms. Shower can be a problem.

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4.4

"Pool should be renewed"

Pool should be renewed.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.6

"Amenities are not the best"

Facilities in need of refurbishment.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Great location"

Great location.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.1

"Service is adequate"

Service is adequate.

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5.2

"Comfortable"

Comfortable.

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5.1

"Room is all right"

Room is all right.

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