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42 FERNY AVE , 04217, Surfers Paradise, Australia

Review Score

Based on 5418 reviews

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7.6

Location

7.7

1316 reviews

Breakfast

7.1

371 reviews

Room

6.8

1872 reviews

Value for money

6.4

584 reviews

Service

6.3

1087 reviews

Pool

5.0

187 reviews

WiFi

4.6

205 reviews

Bar and Beverages

4.3

54 reviews

Amenities

3.3

320 reviews

Wellness Area

3.1

50 reviews

100% Verified Real Reviews

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7.7

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Reasonably accessible by car.

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7.1

"Tasty breakfast"

Great and affordable breakfast.

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6.8

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old, poorly maintained rooms with substandard A/C and furnishings. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Shower can be a problem. Adequate balcony.

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6.4

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Free internet.

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6.3

"Service is adequate"

Reception professionalism is questionable, but management is generally good. Service is relatively friendly. Room service is average. Booking process should be better organized. Average restaurant service. Hotel security can be an issue. Laundry service can be improved. Recreation staff is ok.

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5.0

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.3

"Bar could improve"

Bar could improve.

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3.3

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Adequate terrace.

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3.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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7.7

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Reasonably accessible by car.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.6

"Fairly good value for money"

Fairly good value for money. Free internet.

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6.1

"Service is adequate"

Service and reception staff are unprofessional, but quite friendly. Room service is average.

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5.9

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old, poorly maintained rooms with substandard A/C and furnishings. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Shower can be a problem. Adequate balcony.

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5.7

"Ordinary pool"

Ordinary pool.

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4.8

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Rooms are spacious with standard beds.

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4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.3

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.7

"Great location"

Good location, close to public transport. Great shopping and the beach nearby. Pricey, inconvenient parking. Reasonably accessible by car.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.6

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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6.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Bathrooms and rooms are untidy. Older, poorly maintained rooms with subpar kitchenettes and furniture. Shower can be a problem. Adequate balcony.

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5.0

"Ordinary pool"

Ordinary pool.

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4.3

"Bar could improve"

Bar could improve.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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7.8

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Service and reception staff are unprofessional, but quite friendly.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.1

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Adequate balcony. Shower can be a problem.

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5.2

"Ordinary pool"

Ordinary pool.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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