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42 FERNY AVE , 04217, Surfers Paradise, Australia

Review Score

Based on 4852 reviews

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7.5

Location

8.0

1395 reviews

Breakfast

6.8

281 reviews

Value for money

6.5

561 reviews

Service

6.5

1061 reviews

Pool

6.3

141 reviews

Room

5.4

1809 reviews

Comfort

5.2

790 reviews

Vibe

4.2

367 reviews

Cleanliness

3.9

581 reviews

Amenities

3.8

284 reviews

Wellness Area

3.4

54 reviews

WiFi

2.1

218 reviews

100% Verified Real Reviews

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8.0

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.5

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Food is a bit overpriced.

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6.5

"Service is adequate"

Staff is very friendly but not that professional, with mediocre restaurant service. Complaints about housekeeping and reception. Room service is average. Booking process is sufficient. Hotel security can be an issue. Laundry service can be improved. Good bar service.

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6.3

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Subpar furniture and balconies. Shower can be a problem.

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5.2

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Nice boutique hotel. Good for traveling with friends. Good choice for a city trip.

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3.9

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Moderately clean hotel facilities.

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3.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Terrace is not particularly attractive.

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3.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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6.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.6

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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6.5

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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6.3

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Room service is average. Laundry service can be improved.

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5.1

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.1

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old, poorly maintained rooms with substandard A/C and furnishings. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Adequate balcony. Shower can be a problem.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Luxurious Hotel.

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3.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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3.2

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

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3.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Shopping, restaurants and bars in the area are great.

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6.8

"Fairly good value for money"

Fairly good value for money. Free internet.

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6.8

"Breakfast is average"

Breakfast is average.

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6.6

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking. Room service is average.

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6.2

"Ordinary pool"

Ordinary pool.

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5.8

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Outdated, rooms with poor cleanliness and maintenance. Poor furniture and complaints about bathroom cleanliness. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

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5.5

"Standard bar"

Standard bar.

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5.3

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.2

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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7.0

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking. Room service is average.

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6.7

"Breakfast is average"

Breakfast is average.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.5

"Ordinary pool"

Ordinary pool.

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5.0

"Room is all right"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Large rooms with nice views and OK beds. Badly-maintained rooms and balconies with poor A/C and furniture. Shower can be a problem.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel.

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4.0

"Amenities are not the best"

Facilities in need of refurbishment.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.0

"Great location"

Great location.

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6.7

"Fairly good value for money"

Fairly good value for money.

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6.6

"Service is adequate"

Service is adequate.

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5.2

"Room is all right"

Room is all right.

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4.7

"More comfort would be nice"

More comfort would be nice.

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1.9

"Complaints about WiFi"

Complaints about WiFi.

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