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5869 Victoria Ave , L2G 3L6, Niagara Falls, Canada

Review Score

Based on 708 reviews

heart

7.0

Service

8.3

129 reviews

Location

8.3

198 reviews

Value for money

6.3

87 reviews

Comfort

4.3

114 reviews

WiFi

3.8

20 reviews

Room

3.5

271 reviews

Breakfast

1.8

7 reviews

Amenities

1.7

45 reviews

Pool

0.7

37 reviews

100% Verified Real Reviews

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8.3

"Fantastic service"

Reception is typical, although management is stand-out and service is friendly. Housekeeping is not great, and guests complain about service professionalism.

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8.3

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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6.3

"Fairly good value for money"

Fairly good value for money.

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4.3

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Room needs to be improved"

Badly maintained rooms with poor minibars and kitchenettes. Rooms amply-sized and moderately tidy with excellent views. Rooms are outdated, with low rated beds and TV's. Bathrooms are not great, but moderately clean. Below average furnishing, balconies, and A/C. Shower can be a problem.

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1.8

"Breakfast can be improved"

Breakfast can be improved.

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1.7

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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0.7

"Pool should be renewed"

Pool should be renewed.

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8.5

"Great location"

Great location. Pricey, inconvenient parking.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.4

"Fairly good value for money"

Fairly good value for money.

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4.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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3.3

"Room needs to be improved"

Guests complain about bathrooms, minibars, and general room maintenance. Poor beds, A/C, furniture, and kitchenettes. Fine room size and cleanliness.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.9

"Pool should be renewed"

Pool should be renewed.

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8.8

"Great location"

Great location with excellent sightseeing.

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8.4

"Fantastic service"

Friendly service.

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6.8

"Fairly good value for money"

Fairly good value for money.

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4.3

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Room needs to be improved"

Rooms are clean, but poorly maintained with uncomfortable beds and substandard bathrooms.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.6

"Pool should be renewed"

Pool should be renewed.

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8.2

"Great location"

Great location.

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3.2

"Room needs to be improved"

Room needs to be improved.

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