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5869 Victoria Ave , L2G 3L6, Niagara Falls, Canada

Review Score

Based on 722 reviews

heart

6.9

Location

8.6

190 reviews

Service

8.2

129 reviews

WiFi

5.5

20 reviews

Comfort

4.4

113 reviews

Room

3.7

266 reviews

Amenities

2.4

48 reviews

Pool

0.8

37 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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8.2

"Fantastic service"

Reception is typical, although management is stand-out and service is friendly. Housekeeping is not great, and guests complain about service professionalism.

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5.5

"Regular internet service"

Regular internet service.

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4.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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3.7

"Room needs to be improved"

Poorly-maintained rooms with inadequate A/C and bad minibars. Out-dated rooms with poor beds, furniture, and kitchenettes. Rooms amply-sized and moderately tidy with excellent views. Clean but generally poor bathrooms. Shower can be a problem.

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2.4

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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0.8

"Pool should be renewed"

Pool should be renewed.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.2

"Fantastic service"

Friendly service.

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4.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise.

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3.4

"Room needs to be improved"

Rooms are clean, but poorly maintained with uncomfortable beds and substandard bathrooms. Kitchenette, minibar, A/C and furniture not great quality.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.9

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Great location with excellent sightseeing.

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8.5

"Fantastic service"

Friendly service.

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5.7

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.5

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.1

"Room needs to be improved"

Poorly-maintained rooms, badly rated bathrooms and beds.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.6

"Pool should be renewed"

Pool should be renewed.

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8.4

"Great location"

Great location.

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3.4

"Room needs to be improved"

Room needs to be improved.

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