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., 8240, Sunny Beach, Bulgaria

Review Score

Based on 1187 reviews

heart

6.9

Location

8.8

168 reviews

Beach

7.2

96 reviews

Vibe

4.5

114 reviews

Service

4.5

336 reviews

Breakfast

3.9

29 reviews

Value for money

3.8

64 reviews

Wellness Area

3.8

10 reviews

Room

3.8

328 reviews

Comfort

3.8

116 reviews

Amenities

3.6

125 reviews

Cleanliness

2.3

203 reviews

WiFi

2.3

27 reviews

100% Verified Real Reviews

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy. Great shopping at the nearby city centre, and close to the beach.

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7.2

"Beautiful beach"

Beautiful beach.

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4.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively luxurious. Entrance area is ok. Hotel is relatively stylish. Luxury hotel. Good for traveling with friends. Awesome for a beach holiday.

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4.5

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Complaints about management, but acceptably friendly staff. Recreation staff could be nicer. Average restaurant service. Room service could have been improved. Good bar service.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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3.8

"Value for money could be better"

Value for money could be better. Affordable food.

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3.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.8

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with low rated beds, furniture, and TVs. Spacious rooms with excellent views. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

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3.8

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large, but noisy rooms with complaints about the A/C.

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3.6

"Amenities are not the best"

Kids facilities are inadequate. Hotel buildings could use some improvement. Decent hotel grounds and entrance area. Elevator in need of updating. Architecture not so nice. Handicap accessible facilities can be a problem.

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2.3

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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5.0

"Service is adequate"

Restaurant service is OK, but general service is inefficient. Service friendliness is ok, but reception and housekeeping were substandard. Recreation staff could be nicer.

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4.2

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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4.1

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views from large but outdated rooms with subpar beds.

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3.9

"Value for money could be better"

Value for money could be better.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement. Hotel grounds need more attention. Elevator in need of updating.

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2.2

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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8.9

"Great location"

Excellent location close to the beach.

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5.6

"Ordinary pool"

Ordinary pool.

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5.2

"Food is all right"

Poor dining experience with untidy dining area.

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4.5

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly. Recreation staff could be nicer.

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4.4

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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4.3

"Room needs to be improved"

Poor beds and room cleanliness. Views are great, but rooms are outdated and poorly-maintained.

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4.1

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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4.0

"Amenities are not the best"

Grounds are reasonable, but hotel buildings need work.

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3.9

"Value for money could be better"

Value for money could be better.

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2.4

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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9.0

"Great location"

Great location.

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7.3

"Beautiful beach"

Beautiful beach.

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5.6

"Ordinary pool"

Ordinary pool.

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5.1

"Food is all right"

Food is all right.

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5.0

"Service is adequate"

Generally poor but acceptably friendly service. Complaints about housekeeping and reception.

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3.8

"Amenities are not the best"

Amenities are not the best.

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3.2

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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2.3

"Could use a good cleaning"

Rooms could be cleaner.

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