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., 8240, Sunny Beach, Bulgaria

Review Score

Based on 563 reviews

heart

6.4

Location

9.0

114 reviews

Comfort

5.5

82 reviews

Amenities

4.3

63 reviews

Service

4.0

159 reviews

Breakfast

3.8

14 reviews

Vibe

3.7

74 reviews

Room

3.7

177 reviews

Food

3.7

172 reviews

Value for money

3.6

47 reviews

Bar and Beverages

2.7

19 reviews

Cleanliness

2.1

125 reviews

WiFi

2.1

27 reviews

100% Verified Real Reviews

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Great shopping at the nearby city centre, and close to the beach.

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5.5

"Comfortable"

Comfortable enough with an average noise level. Spacious rooms with subpar beds and A/C.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement. Decent hotel grounds and entrance area. Elevator in need of updating.

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4.0

"Service could be improved"

Complaints about friendliness and professionalism of the staff. Poorly rated housekeeping and restaurant service. Decent reception but complaints about management. Recreation staff could be nicer. Room service could have been improved.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively luxurious. Entrance area is ok. Stylish hotel.

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3.7

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Spacious rooms with great views, but poor maintenance and subpar beds. Adequate balcony. Shower can be a problem.

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3.7

"Food could be better"

Dining is not great with untidy dining area and poor menu. Desserts, fruits and side dishes are average. Vegetables are average.

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3.6

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.7

"Bar could improve"

Poor bar with subpar drinks.

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2.1

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.0

"Great location"

Excellent location close to the beach.

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5.8

"Comfortable"

Comfortable enough with an average noise level. Spacious rooms with subpar beds and A/C.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement. Decent hotel grounds and entrance area.

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4.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok.

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4.3

"Service could be improved"

Complaints about friendliness and professionalism of the staff. Reception is OK but housekeeping is substandard. Room service could have been improved.

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4.1

"Room needs to be improved"

Poorly cleaned rooms and bathrooms, with complaints about beds and A/C. Rooms are spacious and have great views but are lacking in maintenance. Adequate balcony.

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3.6

"Food could be better"

Dining is not great with untidy dining area and poor menu.

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3.5

"Value for money could be better"

Value for money could be better.

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2.1

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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5.8

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.3

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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4.6

"Service could be improved"

Housekeeping is not great, and guests complain about service professionalism. Service is friendly enough, with acceptable reception staff.

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4.3

"Room needs to be improved"

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds. Spacious rooms with excellent views.

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4.0

"Food could be better"

Poor dining experience, with dining area needing more cleaning and so-so desserts.

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3.9

"Amenities are not the best"

Grounds are reasonable, but hotel buildings need work.

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3.7

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating.

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3.4

"Value for money could be better"

Value for money could be better.

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2.5

"Complaints about WiFi"

Complaints about WiFi.

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2.3

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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3.9

"Food could be better"

Food could be better.

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3.9

"Service could be improved"

Service could be improved.

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3.7

"Room needs to be improved"

Rooms could be cleaner.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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