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17 rue du Paradis, 65100, Lourdes, France

Review Score

Based on 1222 reviews

heart

7.7

Location

8.7

169 reviews

Service

8.0

256 reviews

Breakfast

5.8

62 reviews

Comfort

4.5

242 reviews

Cleanliness

4.4

87 reviews

Room

4.1

392 reviews

Food

3.5

54 reviews

Amenities

3.2

64 reviews

Vibe

3.0

49 reviews

WiFi

3.0

20 reviews

Wellness Area

1.7

16 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Decent, but pricey, parking. Near downtown with great sightseeing and shopping.

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8.0

"Fantastic service"

Professional service and good reception. Housekeeping and management are lacking.

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5.8

"Breakfast is average"

Breakfast is average.

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4.5

"More comfort would be nice"

Poor comfort, small bathrooms, and inadequate A/C and beds. Average noise and size.

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4.4

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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4.1

"Room needs to be improved"

Wonderful views but complaints about room maintenance and cleanliness. Okay room size, but subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.5

"Food could be better"

Poor dining experience with untidy dining area.

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3.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Good choice for a city trip.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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1.7

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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8.8

"Great location"

Great location. Decent, but pricey, parking.

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8.1

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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5.4

"Breakfast is average"

Breakfast is average.

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4.9

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large rooms without much noise.

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4.5

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.3

"Room needs to be improved"

Tiny bathrooms in poorly cleaned rooms with subpar beds. Spacious rooms. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

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3.4

"Food could be better"

Food could be better.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.7

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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8.5

"Great location"

Great location with good parking availability.

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8.3

"Fantastic service"

Friendly service and great reception.

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5.7

"Breakfast is average"

Breakfast is average.

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4.6

"Could use a good cleaning"

Could use a good cleaning.

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4.6

"More comfort would be nice"

Not very comfortable, with poor beds. Average noise and size.

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4.2

"Room needs to be improved"

Poorly-maintained rooms with bad TV's and kitchenettes. Rooms of average size, but beds and bathrooms are below-average.

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3.1

"Food could be better"

Food could be better.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.8

"Vibe is not too good"

Vibe is not too good.

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7.8

"Fantastic service"

Fantastic service.

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4.7

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.4

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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