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17 rue du Paradis, 65100, Lourdes, France

Review Score

Based on 1298 reviews

heart

7.7

Location

8.6

185 reviews

Service

7.6

269 reviews

Breakfast

6.1

65 reviews

Comfort

4.5

252 reviews

Room

3.9

408 reviews

Food

3.8

57 reviews

Cleanliness

3.7

96 reviews

Amenities

3.5

67 reviews

Vibe

3.1

49 reviews

WiFi

2.7

26 reviews

Wellness Area

2.2

16 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Decent, but pricey, parking. Near to the city centre with good shopping options nearby.

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7.6

"Fantastic service"

Good management, reception, and service. Service is somewhat professional, but housekeeping is subpar.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.5

"More comfort would be nice"

Poor comfort, small bathrooms, and inadequate A/C and beds. Average noise and size.

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3.9

"Room needs to be improved"

Wonderful views but complaints about room maintenance and cleanliness. Okay room size, but subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.8

"Food could be better"

Substandard dining experience and unpopular side dishes. Dining area is relatively clean.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Dining area is relatively clean.

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3.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel is relatively stylish.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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8.8

"Great location"

Great location. Decent, but pricey, parking.

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7.9

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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5.6

"Breakfast is average"

Breakfast is average.

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4.9

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large rooms without much noise.

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4.3

"Room needs to be improved"

Tiny bathrooms in poorly cleaned rooms with subpar beds. Spacious rooms. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

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4.0

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.6

"Food could be better"

Food could be better.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Great location. Decent, but pricey, parking.

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7.8

"Fantastic service"

Friendly service and great reception.

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6.0

"Breakfast is average"

Breakfast is average.

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4.5

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Average noise and size.

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4.0

"Room needs to be improved"

Guests complain about room cleanliness, bathrooms, and beds. Neglected rooms with poor air conditioning, TV's, and kitchenettes.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.3

"Amenities are not the best"

Amenities are not the best.

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3.3

"Food could be better"

Food could be better.

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2.9

"Vibe is not too good"

Vibe is not too good.

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7.4

"Fantastic service"

Fantastic service.

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4.7

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.3

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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