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Carretera Punta Sam Km. 5.2 , 77400, Isla Mujeres, Mexico

Review Score

Based on 750 reviews

heart

8.4

Pool

9.6

74 reviews

Breakfast

9.0

38 reviews

Room

8.3

195 reviews

Service

7.3

292 reviews

Beach

7.0

100 reviews

Location

6.7

147 reviews

Bar and Beverages

5.6

20 reviews

Value for money

5.6

114 reviews

WiFi

3.2

41 reviews

100% Verified Real Reviews

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9.6

"Great pool"

Great pool.

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9.0

"Tasty breakfast"

Great and affordable breakfast.

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8.3

"Great room"

Great beds and balconies in up-to-date rooms. Large, moderately tidy rooms with great views and alright furniture. Badly maintained rooms, with poor A/C and unclean bathrooms. Kitchenette is acceptable.

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7.3

"Fantastic service"

Great, friendly wait staff but poor reception. Decent management and adequately professional staff. Recreation staff could be nicer. Room service is perfect. Pool/beach service is ok. Booking process should be better organized.

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7.0

"Beautiful beach"

Beautiful beach. Beach cleanliness is ok.

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6.7

"Location is ok"

Location is ok. Beach is nearby, as are nice bars, restaurants and some sightseeing options. Fairly accessible by car and close to public transport. Not many options for shopping. City centre is hard to reach.

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5.6

"Standard bar"

So-so bar with mediocre drinks.

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5.6

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Relatively high internet cost. Fair breakfast prices.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great pool"

Great pool.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great room"

Large rooms with beautiful balconies and charming views.

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7.9

"Great amenities"

Great amenities.

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7.6

"Delicious food"

Great food but very spendy.

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7.4

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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6.6

"Location is ok"

Location is ok.

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5.6

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Relatively high internet cost.

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2.5

"Complaints about WiFi"

Poor, over-priced WiFi.

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9.6

"Great pool"

Great pool.

grey circle

8.7

"Tasty breakfast"

Tasty breakfast.

grey circle

7.9

"Great room"

Lovely rooms with pleasant views.

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7.6

"Fantastic service"

Friendly, acceptably professional service.

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7.0

"Beautiful beach"

Reasonable beach.

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6.9

"Location is ok"

Location is ok.

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5.7

"Fairly good value for money"

Fairly good value for money.

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