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MOUNT KENYA ROAD 1 NYALI BEACH , 00100, Mombasa, Kenya

Review Score

Based on 977 reviews

heart

8.5

Location

9.0

115 reviews

Service

8.9

346 reviews

Food

8.4

263 reviews

Breakfast

8.1

22 reviews

Vibe

6.7

78 reviews

Comfort

5.2

71 reviews

Room

5.0

235 reviews

Wellness Area

4.7

14 reviews

WiFi

4.3

32 reviews

100% Verified Real Reviews

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9.0

"Great location"

Excellent location close to the beach.

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8.9

"Fantastic service"

Service is friendly with great housekeeping and management, though reception is only decent. Recreation staff is nice. Service is professional and excellent childcare is available. Pool/beach service is ok.

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8.4

"Delicious food"

Affordable restaurant with great food, especially seafood. Dining experience is so-so, but the menu is great with lovely desserts.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Great for a wellness holiday. Awesome for a beach holiday. Nice for romantic trips.

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5.2

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Small bathrooms, uncomfortable beds, and inadequate A/C.

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5.0

"Room is all right"

Rooms are okay size and cleanliness, but old, and the A/C is poor. Excellent views, but some issues with beds and room maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Fantastic service"

Reception is decent, with overall friendly and professional service. Recreation staff is nice.

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8.8

"Great location"

Excellent location close to the beach.

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8.4

"Tasty breakfast"

Tasty breakfast.

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6.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.7

"Comfortable"

Rooms are average sized and somewhat comfortable with okay beds but deficient A/C.

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5.4

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C.

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5.3

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great pool"

Great pool.

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9.0

"Great location"

Great location.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Service is friendly, and housekeeping is good, but reception is not up to standard. Service is professional and excellent childcare is available. Recreation staff is nice.

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6.7

"Quite clean"

Room cleanliness is acceptable.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere.

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4.9

"Room needs to be improved"

Rooms acceptably clean, but needing maintenance, with poor bathrooms.

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4.5

"More comfort would be nice"

More comfort would be nice.

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9.0

"Fantastic service"

Friendly service.

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9.0

"Great location"

Great location.

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7.4

"Best value for money"

Best value for money.

grey circle

6.7

"Decent vibe"

Decent vibe.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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5.4

"Comfortable"

Comfortable.

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5.0

"Room is all right"

Rooms and bathrooms are clean enough, but still lacking.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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