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MOUNT KENYA ROAD 1 NYALI BEACH , 00100, Mombasa, Kenya

Review Score

Based on 1011 reviews

heart

8.4

Pool

9.6

90 reviews

Location

9.0

120 reviews

Service

8.9

348 reviews

Breakfast

8.8

23 reviews

Amenities

8.0

97 reviews

Cleanliness

6.3

80 reviews

Vibe

5.7

99 reviews

Wellness Area

5.5

13 reviews

Comfort

5.3

76 reviews

Room

4.8

249 reviews

WiFi

3.4

31 reviews

100% Verified Real Reviews

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9.6

"Great pool"

Clean pool area.

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9.0

"Great location"

Great location. Great shopping and the beach nearby.

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8.9

"Fantastic service"

Friendly service, and excellent management. Service staff are professional with particularly good restaurant service and great childcare. Recreation staff is nice. Decent reception and housekeeping. Pool/beach service is ok.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great amenities"

Great hotel buildings and entrance area.

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6.3

"Quite clean"

Rooms and pool area moderately clean but bathrooms are poorly cleaned. Clean hotel facilities.

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5.7

"Decent vibe"

Decent vibe. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Great for a wellness holiday. Awesome for a beach holiday. Nice for romantic trips.

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5.5

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable.

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5.3

"Comfortable"

Reasonable comfort and decent A/C. Small rooms and bathrooms, so-so beds, and too noisy.

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4.8

"Room needs to be improved"

Views are great, but rooms are outdated and poorly-maintained. Small rooms and poorly cleaned bathrooms. Rooms relatively tidy with acceptable beds, yet small with poor furniture. Shower can be a problem. Average balconies and A/C.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great pool"

Great pool.

grey circle

9.0

"Tasty breakfast"

Tasty breakfast.

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8.9

"Fantastic service"

Reception is decent, with overall friendly and professional service. Recreation staff is nice. Pool/beach service is ok.

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8.9

"Great location"

Excellent location close to the beach.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.9

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.1

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great pool"

Great pool.

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9.0

"Tasty breakfast"

Tasty breakfast.

grey circle

9.0

"Great location"

Great location.

grey circle

8.5

"Fantastic service"

Service is friendly and professional, with great childcare facilities. Recreation staff is nice.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Decent vibe"

OK vibe and a friendly atmosphere.

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4.8

"More comfort would be nice"

Okay beds but not comfortable overall.

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4.8

"Room needs to be improved"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

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9.1

"Fantastic service"

Friendly service.

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9.0

"Great location"

Great location.

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7.4

"Best value for money"

Best value for money.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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5.8

"Decent vibe"

Decent vibe.

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5.6

"Comfortable"

Comfortable.

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4.9

"Room needs to be improved"

Rooms and bathrooms are clean enough, but still lacking.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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