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MOUNT KENYA ROAD 1 NYALI BEACH , 00100, Mombasa, Kenya

Review Score

Based on 1736 reviews

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8.8

Pool

9.6

101 reviews

Location

9.5

144 reviews

Food

9.1

338 reviews

Service

8.9

444 reviews

Breakfast

8.8

22 reviews

Room

6.5

295 reviews

Comfort

5.6

77 reviews

WiFi

5.2

39 reviews

Wellness Area

4.4

15 reviews

100% Verified Real Reviews

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9.6

"Great pool"

Clean pool area.

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9.5

"Great location"

Great location. Close to the beach, with great shopping and sightseeing nearby.

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9.1

"Delicious food"

Great dining experience, with tasty fish, seafood, desserts, and fruits. Restaurant is well-priced with a great menu.

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8.9

"Fantastic service"

Great, friendly housekeeping. Recreation staff is nice. Decent management, reception, and restaurant service. Service is professional and excellent childcare is available. Pool/beach service is ok. Great hotel security.

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8.8

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Small rooms and poorly cleaned bathrooms. Outdated, badly maintained rooms with poor furniture. Shower can be a problem. Average balconies and A/C.

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5.6

"Comfortable"

Relatively comfortable stay, with decent beds and room sizes, but small bathrooms. A/C and noise levels are satisfactory.

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5.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.7

"Great pool"

Great pool.

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9.4

"Great location"

Excellent location close to the beach.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.9

"Fantastic service"

Reception is decent, with overall friendly and professional service. Recreation staff is nice. Pool/beach service is ok.

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7.7

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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6.5

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great pool"

Great pool.

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9.2

"Great location"

Great location.

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8.5

"Fantastic service"

Service is professional and friendly. Recreation staff is nice.

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7.4

"Clean"

Relatively clean rooms.

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5.9

"Room is all right"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

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5.1

"Comfortable"

Beds are decent and generally comfortable.

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9.4

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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5.9

"Comfortable"

Comfortable.

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5.8

"Room is all right"

Rooms are alright, but bathrooms are not great.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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