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WATERTON LAKES RESORT

  • hotel stars
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101 CLEMATIS AVENUE , T0K2M0, Improvement District No. 4, Canada

Review score

Based on 636 hotel review

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7.6

Location

9.3

180 reviews

Service

7.4

130 reviews

Breakfast

6.2

31 reviews

Room

5.8

276 reviews

Cleanliness

4.9

105 reviews

Wellness Area

4.0

30 reviews

WiFi

1.6

23 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location and easy parking. Central location with great sightseeing, dining out and shopping.

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7.4

"Fantastic service"

Friendly service in reception, but less friendly in the restaurant. Housekeeping is not great, and guests complain about service professionalism.

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6.2

"Breakfast is average"

Breakfast is average.

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5.8

"Room is all right"

Rooms are okay size and cleanliness, but old, and the A/C is poor. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Awesome balconies and views, and comfortable beds. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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4.9

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.0

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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1.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.1

"Great location"

Good location with some sightseeing.

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7.5

"Fantastic service"

Friendly service and great reception. Unprofessional, low rated restaurant service.

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6.1

"Breakfast is average"

Breakfast is average.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Average sized rooms with great views and comfortable beds. Poorly maintained, outdated rooms with insufficiently clean bathrooms and deficient minibars. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Shower can be a problem.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.2

"Great location"

Great location near lots of shopping.

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7.2

"Fantastic service"

Friendly service.

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7.0

"Rather comfortable"

Room size and comfort are OK, but beds are great.

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6.2

"Breakfast is average"

Breakfast is average.

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5.9

"Room is all right"

Average-sized rooms with great beds. Inadequately cleaned and maintained rooms and bathrooms.

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5.8

"Ordinary pool"

Ordinary pool.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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