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101 CLEMATIS AVENUE , T0K2M0, Improvement District No. 4, Canada

Review Score

Based on 691 reviews

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7.6

Location

9.4

193 reviews

Service

7.0

141 reviews

Value for money

5.5

63 reviews

Breakfast

5.5

32 reviews

Room

5.3

312 reviews

Cleanliness

4.3

118 reviews

WiFi

1.1

24 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location and easy parking. Central location with great sightseeing, dining out and shopping.

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7.0

"Fantastic service"

Housekeeping is not great, and guests complain about service professionalism. Welcoming service and acceptable reception and restaurant service. Recreation staff is nice.

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5.5

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Food is a bit overpriced.

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5.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.3

"Room is all right"

Average sized rooms with great views and comfortable beds. Outdated, rooms with poor cleanliness and maintenance. Bathrooms are large but with substandard cleaning. Substandard furniture with poor A/C, TV's and balconies. Kitchenettes and minibars are as expected. Shower can be a problem.

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4.3

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location with excellent sightseeing.

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7.2

"Fantastic service"

Decent reception, with friendly but unprofessional staff.

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5.5

"Breakfast is average"

Breakfast is average.

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5.2

"Room is all right"

Average sized rooms with great views and comfortable beds. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem. Acceptable minibar.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location near lots of shopping.

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6.9

"Service is adequate"

Service is average, but very friendly.

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6.7

"Ordinary pool"

Ordinary pool.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.7

"Breakfast is average"

Breakfast is average.

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5.7

"Room is all right"

Great beds in okay rooms. Inadequately cleaned and maintained rooms and bathrooms.

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4.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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