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135 West Street, 710002, Xi'an, China

Review Score

Based on 1354 reviews

heart

9.0

Location

9.5

616 reviews

Pool

8.3

15 reviews

Service

7.6

279 reviews

Breakfast

5.4

44 reviews

Amenities

5.3

207 reviews

Room

5.2

370 reviews

WiFi

4.0

10 reviews

Comfort

3.4

143 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare.

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8.3

"Great pool"

Great pool.

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7.6

"Fantastic service"

Great service and housekeeping. Reception and management are fine.

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5.4

"Breakfast is average"

Breakfast is average.

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5.3

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings. Elevator in need of updating.

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5.2

"Room is all right"

Tidy rooms with excellent beds. Poor maintenance and small rooms and bathrooms. Rooms need updating with bad TV's and A/C. Shower can be a problem.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.5

"Great location"

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping.

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8.7

"Delicious food"

Delicious food.

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8.4

"Great pool"

Great pool.

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7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.9

"Fairly good value for money"

Fairly good value for money.

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5.6

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings.

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5.3

"Breakfast is average"

Breakfast is average.

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5.2

"Room is all right"

Tidy rooms with excellent beds. Old, small rooms with poor quality bathrooms and A/C.

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3.4

"More comfort would be nice"

Small, not so comfortable rooms with nice beds but poor A/C.

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9.4

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Convenient car access and well-priced parking. Parking is rare.

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7.4

"Fantastic service"

Service is professional, but reception is not great.

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5.6

"Breakfast is average"

Breakfast is average.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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5.1

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings.

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4.6

"Room needs to be improved"

Small, clean rooms with poor bathrooms.

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3.1

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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9.6

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great.

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7.4

"Fantastic service"

Professional service.

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4.8

"Room needs to be improved"

Small rooms, inadequate A/C, and poor bathrooms. Clean rooms.

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3.2

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C.

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9.5

"Great location"

Great location with good access by car.

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8.3

"Clean"

Clean.

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7.8

"Fantastic service"

Fantastic service.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.2

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.1

"Room is all right"

Rooms are alright, but bathrooms are not great.

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5.0

"Ordinary amenities"

Facilities in need of refurbishment.

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3.4

"More comfort would be nice"

More comfort would be nice.

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