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135 West Street, 710002, Xi'an, China

Review Score

Based on 1639 reviews

heart

9.0

Location

9.5

737 reviews

Pool

8.1

17 reviews

Service

7.6

340 reviews

Amenities

5.4

249 reviews

Breakfast

5.2

65 reviews

Room

5.2

445 reviews

Comfort

3.6

176 reviews

WiFi

3.4

16 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare.

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8.1

"Great pool"

Great pool.

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7.6

"Fantastic service"

Great service and housekeeping. Decent reception but complaints about management.

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5.4

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings. Elevator in need of updating.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Room is all right"

So-so rooms with acceptable views. Small, old rooms with poor A/C and TV's. Tidy rooms with great beds, but needing better maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping.

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9.0

"Clean"

Clean rooms.

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8.8

"Delicious food"

Lovely food, particularly the snacks.

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8.1

"Great pool"

Great pool.

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7.8

"Fantastic service"

Reception is average, but service is professional.

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5.8

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings.

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5.2

"Room is all right"

Tidy rooms with excellent beds. Old, small rooms with poor quality bathrooms and A/C.

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5.0

"Breakfast is average"

Breakfast is average.

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3.5

"More comfort would be nice"

Small, not so comfortable rooms with nice beds but poor A/C.

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9.3

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Convenient car access and well-priced parking. Parking is rare.

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7.5

"Fantastic service"

Reception is average, but service is professional.

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5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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5.2

"Breakfast is average"

Breakfast is average.

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5.0

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings.

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4.7

"Room needs to be improved"

Clean, yet poorly kept up and old looking rooms. Small rooms, inadequate A/C, and poor bathrooms.

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3.4

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C.

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9.5

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great.

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7.4

"Fantastic service"

Reception is average, but service is professional.

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4.8

"Room needs to be improved"

Small rooms, inadequate A/C, and poor bathrooms. Clean rooms.

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3.3

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C.

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9.5

"Great location"

Great location with good access by car. Good restaurants & bars in the area.

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8.4

"Clean"

Clean.

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7.8

"Fantastic service"

Fantastic service.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.4

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.1

"Room is all right"

Rooms are alright, but bathrooms are not great.

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5.1

"Ordinary amenities"

Mediocre building with old facilities.

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3.5

"More comfort would be nice"

More comfort would be nice.

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