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No.131 Jiefang Road, 310009, Hangzhou, China

Review Score

Based on 4894 reviews

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8.8

Location

9.4

1798 reviews

Food

8.6

173 reviews

Comfort

7.2

624 reviews

Service

7.1

844 reviews

Room

6.1

1392 reviews

Breakfast

5.5

214 reviews

Vibe

5.2

908 reviews

Amenities

4.1

540 reviews

WiFi

4.0

73 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Convenient car access and well-priced parking. Central location with great sightseeing, dining out and shopping. Average parking. Close to public transport and the train.

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8.6

"Delicious food"

Affordable restaurant with great food, especially the desserts and snacks.

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7.2

"Rather comfortable"

Comfortable, large, reasonably quiet rooms with so-so beds. Bathroom could be bigger.

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7.1

"Fantastic service"

Great, decently friendly service. Reception and housekeeping are average, but management is not great.

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6.1

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Small bathrooms and poor room maintenance. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

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5.5

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive. Nice lake hotel.

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4.1

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.7

"Delicious food"

Delicious food.

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6.6

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

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6.0

"Room is all right"

Room could use updating; beds are alright. Large, clean rooms with wonderful views. Small bathrooms and poor room maintenance.

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5.5

"Breakfast is average"

Breakfast is average.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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4.2

"Amenities are not the best"

Facilities in need of refurbishment.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location. Convenient car access and well-priced parking. Average parking. Close to shopping and the train.

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8.5

"Delicious food"

Delicious food.

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6.7

"Service is adequate"

Professional and reasonably friendly service. Guests complained about the staff at reception and housekeeping.

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5.5

"Breakfast is average"

Breakfast is average.

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5.3

"Room is all right"

Decent rooms with passable beds, but badly kept up. Spacious and tidy rooms. Older rooms with small bathrooms, poor furniture and A/C problems.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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4.0

"Amenities are not the best"

Facilities in need of refurbishment.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with good access by car.

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8.8

"Delicious food"

Delicious food.

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7.5

"Rather comfortable"

Large and comfortable room with little noise.

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7.0

"Fantastic service"

Service is friendly enough, with acceptable reception staff.

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6.3

"Room is all right"

OK rooms, though old with poor bathrooms. Spacious and tidy rooms.

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5.6

"Breakfast is average"

Breakfast is average.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.0

"Amenities are not the best"

Facilities in need of refurbishment.

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9.4

"Great location"

Great location with good access by car.

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7.4

"Clean"

Clean rooms.

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7.3

"Fantastic service"

Fantastic service.

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7.3

"Rather comfortable"

Large, comfortable rooms.

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5.9

"Room is all right"

Decent, large, and clean rooms.

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5.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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