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Pelzgasse 1, 1150, Wien, Austria

Review Score

Based on 1376 reviews

heart

7.7

Location

9.4

370 reviews

Service

8.8

320 reviews

Breakfast

8.5

157 reviews

Cleanliness

5.3

156 reviews

Vibe

5.0

155 reviews

Room

4.9

465 reviews

Comfort

4.8

247 reviews

WiFi

4.4

44 reviews

Amenities

3.4

71 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location with good access by car. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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8.8

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.3

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Hotel facilities could use a good clean.

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5.0

"Decent vibe"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Luxury hotel. Good for traveling with friends. Suitable for solo travelers.

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4.9

"Room needs to be improved"

Small, poorly maintained rooms with subpar A/C and furnishing. Okay beds, and room cleanliness and condition are acceptable. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Minibars and TVs are okay.

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4.8

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating.

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9.5

"Great location"

Great location. Close to public transport and the train. Near to the city centre with good shopping options nearby.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.1

"Tasty breakfast"

Tasty breakfast.

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4.8

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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4.7

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"Room needs to be improved"

Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Rooms are small, slightly outdated, and more or less clean, with so-so beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.3

"Amenities are not the best"

Facilities in need of refurbishment.

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9.4

"Great location"

Great location. Close to public transport and the train.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Tasty breakfast"

Tasty breakfast.

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4.8

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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4.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.9

"Room needs to be improved"

Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Rooms are small, slightly outdated, and more or less clean, with so-so beds. Shower can be a problem.

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9.3

"Great location"

Great location, close to the train station.

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8.8

"Fantastic service"

Friendly service.

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8.4

"Tasty breakfast"

Tasty breakfast.

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4.8

"Room needs to be improved"

Rooms are moderately clean, but a bit small and poorly-maintained.

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4.8

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.6

"More comfort would be nice"

Small and uncomfortable rooms.

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9.5

"Great location"

Great location.

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8.8

"Fantastic service"

Fantastic service.

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5.0

"Comfortable"

Small, comfortable rooms.

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4.9

"Room needs to be improved"

Rooms could be larger.

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