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1 HARBOUR SQUARE , M5J 1A6, Toronto, Canada

Review Score

Based on 4221 reviews

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8.5

Pool

9.0

82 reviews

Service

8.4

961 reviews

Location

8.2

796 reviews

Room

7.9

1250 reviews

Wellness Area

7.8

58 reviews

Comfort

7.1

408 reviews

Food

6.5

250 reviews

Vibe

6.4

272 reviews

Breakfast

5.7

127 reviews

WiFi

5.4

164 reviews

Bar and Beverages

5.3

46 reviews

Value for money

3.3

417 reviews

100% Verified Real Reviews

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9.0

"Great pool"

Great pool.

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8.4

"Fantastic service"

Reception and restaurant service are professional and friendly. Valet service is ok. Room service is average. Housekeeping and management are lacking. Great concierge service. Recreation staff is nice. Pool bar needs better service. Booking process should be better organized.

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8.2

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

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7.9

"Great room"

Great rooms, with comfortable beds and lovely views. Fine room size and cleanliness. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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7.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.1

"Rather comfortable"

Average size, comfortable rooms with particularly comfy beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.5

"Food is all right"

Dining disappointed some guests in quality and price. The menu is okay, with great desserts. Untasty beef dishes & steak.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Luxurious Hotel. Nice lake hotel. Good for business people.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.4

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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5.3

"Standard bar"

So-so bar with mediocre drinks. Pool bar needs better service. Beverages could be cheaper.

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3.3

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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8.9

"Great pool"

Great pool.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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7.4

"Great room"

Great rooms, with comfortable beds and lovely views. Acceptably sized, old rooms, decently cleaned but with poor furniture. Guests had problems with room cleanliness and maintenance, and complained about minibars. Shower can be a problem.

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6.2

"Food is all right"

Average, but pricey, food.

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6.0

"Ordinary amenities"

Okay buildings and entrance area.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.4

"Standard bar"

Standard bar.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.5

"Value for money could be better"

Value for money could be better. Internet is affordable. Pricey breakfast and dining.

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8.6

"Great pool"

Great pool.

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8.0

"Fantastic service"

Friendly service and great reception.

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7.9

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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7.2

"Great room"

Great rooms, with comfortable beds and lovely views. Room and furniture are poorly maintained, but relatively clean and reasonably sized. Guests complained about minibars and bathrooms.

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6.4

"Food is all right"

Average, but pricey, food.

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5.9

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.2

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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8.3

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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7.3

"Great room"

Great rooms, with comfortable beds and lovely views. Room cleanliness is acceptable.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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5.1

"Decent vibe"

Decent vibe.

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2.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.7

"Complaints about WiFi"

Poor, over-priced WiFi.

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8.0

"Fantastic service"

Friendly service.

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7.8

"Great location"

Great location.

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7.1

"Rather comfortable"

Comfortable rooms and beds.

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7.0

"Great room"

Excellent rooms with wonderful beds.

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3.1

"Value for money could be better"

Value for money could be better.

Photos from travellers