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1 HARBOUR SQUARE , M5J 1A6, Toronto, Canada

Review Score

Based on 3407 reviews

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8.4

Service

8.5

806 reviews

Location

8.1

687 reviews

Wellness Area

7.7

51 reviews

Room

6.8

1057 reviews

Comfort

6.7

361 reviews

Food

6.5

196 reviews

Bar and Beverages

5.7

38 reviews

Vibe

5.3

238 reviews

Breakfast

4.5

106 reviews

Value for money

2.7

370 reviews

WiFi

2.5

167 reviews

100% Verified Real Reviews

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8.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Room service is average. Valet service is ok. Great concierge service. Recreation staff is nice. Booking process should be better organized. Pool bar needs better service.

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8.1

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Reasonably accessible by car.

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7.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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6.8

"Room is all right"

Average sized rooms with great views and comfortable beds. Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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6.7

"Comfortable"

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

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6.5

"Food is all right"

Guests complain about the dining, with a poor menu and high prices. Desserts & fruits are ok.

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5.7

"Standard bar"

Standard bar. Pool bar needs better service.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxurious Hotel. Good for business people.

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4.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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2.7

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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6.5

"Room is all right"

Older, reasonably clean and moderate-sized rooms. Excellent beds and great views. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem.

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6.1

"Food is all right"

Average, but pricey, food.

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5.9

"Standard bar"

Standard bar.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

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4.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.0

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.0

"Fantastic service"

Friendly service and great reception.

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7.8

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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7.2

"Great pool"

Great pool.

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6.4

"Food is all right"

Average, but pricey, food.

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5.9

"Room is all right"

Room and furniture are poorly maintained, but relatively clean and reasonably sized. Excellent beds and great views. Guests complained about minibars and bathrooms.

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5.7

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating.

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4.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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2.8

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.3

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service and great reception.

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6.6

"Room is all right"

Beds and views are impressive, but cleanliness just so-so.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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5.9

"Food is all right"

Food is all right.

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5.9

"Ordinary amenities"

Average hotel building.

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4.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.2

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.1

"Complaints about WiFi"

Poor, over-priced WiFi.

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8.2

"Fantastic service"

Friendly service.

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8.0

"Great location"

Great location.

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6.8

"Comfortable"

Relatively comfortable, with good beds.

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6.3

"Room is all right"

Great beds in okay rooms.

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6.1

"Food is all right"

Food is all right.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Value for money could be better"

Value for money could be better.

Photos from travellers