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1 HARBOUR SQUARE , M5J 1A6, Toronto, Canada

Review Score

Based on 3391 reviews

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8.4

Service

8.6

828 reviews

Location

8.4

695 reviews

Wellness Area

8.3

53 reviews

Comfort

7.1

365 reviews

Room

7.1

1077 reviews

Bar and Beverages

6.8

38 reviews

Food

6.4

197 reviews

Vibe

6.3

247 reviews

Breakfast

5.5

105 reviews

Value for money

2.9

367 reviews

WiFi

2.8

165 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Housekeeping and restaurant service are friendly. Well-managed with a nice reception and professional service, particularly at the bar. Great valet service. Room service is average. Concierge service is average. Recreation staff is nice. Booking process should be better organized.

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8.4

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.1

"Rather comfortable"

Average size, comfortable rooms with particularly comfy beds. Small bathrooms, noisy rooms, and deficient A/C.

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7.1

"Great room"

Great rooms, with comfortable beds and lovely views. Fine room size and cleanliness. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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6.8

"Standard bar"

Alright but spendy bar. Good bar service.

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6.4

"Food is all right"

Dining disappointed some guests in quality and price. The menu is okay, with great desserts.

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6.3

"Decent vibe"

Decent vibe. Entrance area is ok. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Good for business people.

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5.5

"Breakfast is average"

Breakfast is decent but expensive.

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2.9

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.4

"Fantastic service"

Service is professional and friendly.

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8.1

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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6.9

"Room is all right"

Older, reasonably clean and moderate-sized rooms. Excellent beds and great views. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem.

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6.7

"Standard bar"

Standard bar.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.1

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating.

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5.9

"Food is all right"

Average, but pricey, food.

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5.7

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok. Stylish hotel.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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3.4

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is average. Great valet service.

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7.9

"Great pool"

Great pool.

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7.9

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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6.4

"Room is all right"

Rooms are decently sized and clean enough, but bathrooms are low rated. Excellent beds and great views. Room need better maintenance, and minibars are not great.

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6.4

"Food is all right"

Average, but pricey, food.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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6.0

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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3.0

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.5

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service and great reception.

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7.0

"Great room"

Fairly clean rooms, if old. Excellent beds and great views.

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6.7

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Decent vibe"

Decent vibe. Hotel could use some updating.

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2.5

"Complaints about WiFi"

Poor, over-priced WiFi.

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2.4

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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8.3

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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6.8

"Comfortable"

Relatively comfortable, with good beds.

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6.4

"Room is all right"

Rooms with great views and excellent beds.

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6.3

"Quite clean"

Quite clean.

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6.0

"Food is all right"

Food is all right.

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5.7

"Breakfast is average"

Breakfast is average.

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5.5

"Decent vibe"

Decent vibe. Hotel could use some updating.

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2.8

"Value for money could be better"

Value for money could be better.

Photos from travellers