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The Westin Harbour Castle, Toronto

  • hotel stars
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1 HARBOUR SQUARE , M5J 1A6, Toronto, Canada

Review score

Based on 3267 hotel review

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8.4

Service

8.8

860 reviews

Location

8.5

705 reviews

Room

7.4

1080 reviews

Comfort

7.0

355 reviews

Vibe

6.0

258 reviews

Breakfast

6.0

99 reviews

WiFi

4.3

171 reviews

Value for money

3.1

385 reviews

100% Verified Real Reviews

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8.8

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Room service is average. Great valet service. Great concierge service. Recreation staff is nice. Booking process should be better organized.

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8.5

"Great location"

Great location. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train.

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7.4

"Great room"

Great rooms, with comfortable beds and lovely views. Average cleanliness and size in old rooms, but poorly maintained. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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7.0

"Rather comfortable"

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

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6.0

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok. Luxurious Hotel. Good for business people.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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4.3

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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3.1

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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8.5

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Great valet service. Room service is average. Concierge service is average.

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8.2

"Great location"

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

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6.9

"Standard bar"

Standard bar.

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6.7

"Room is all right"

Outdated rooms which are relatively clean, but in need of maintenance, with subpar TV's. Average sized rooms with great views and comfortable beds. Untidy bathrooms and bad A/C, minibar and furniture. Shower can be a problem.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.2

"Food is all right"

Food and menu is typical, but quite expensive.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel.

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4.6

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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3.4

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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8.4

"Great pool"

Great pool.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average. Great valet service.

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8.0

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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6.9

"Room is all right"

Acceptably sized, old rooms, decently cleaned but with poor furniture. Excellent beds and great views. Guests complain about bathrooms, minibars, and general room maintenance.

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6.7

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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4.0

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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3.0

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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8.6

"Fantastic service"

Friendly service and great reception.

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8.6

"Great location"

Great location.

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7.0

"Great room"

Great rooms, with comfortable beds and lovely views. Fairly clean rooms, if old.

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5.4

"Decent vibe"

Decent vibe. Hotel could use some updating.

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4.0

"WiFi system needs upgrading"

Poor, over-priced WiFi.

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2.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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8.4

"Fantastic service"

Friendly service.

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8.4

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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7.2

"Great room"

Great rooms, with comfortable beds and lovely views.

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6.5

"Breakfast is average"

Breakfast is average.

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5.6

"Decent vibe"

Decent vibe.

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3.4

"Value for money could be better"

Value for money could be better.

Photos from travellers