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1 HARBOUR SQUARE , M5J 1A6, Toronto, Canada

Review Score

Based on 3312 reviews

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8.4

Service

8.7

832 reviews

Location

8.3

678 reviews

Wellness Area

7.8

44 reviews

Room

7.5

1058 reviews

Comfort

7.4

342 reviews

Food

6.5

196 reviews

Bar and Beverages

6.4

40 reviews

Vibe

5.8

252 reviews

Breakfast

5.6

104 reviews

WiFi

4.2

166 reviews

Value for money

3.0

381 reviews

100% Verified Real Reviews

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8.7

"Fantastic service"

Great, friendly housekeeping. Well-managed, great restaurants and professional service. Room service is average. Valet service is ok. Concierge service is average. Recreation staff is nice. Booking process should be better organized.

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8.3

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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7.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.5

"Great room"

Great rooms, with comfortable beds and lovely views. Fine room size and cleanliness. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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7.4

"Rather comfortable"

Very comfortable stay with great beds, and acceptable rooms. Small bathrooms and inadequate A/C.

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6.5

"Food is all right"

Overpriced, badly cleaned restaurant makes for a poor experience. The menu is okay, with great desserts.

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6.4

"Standard bar"

Alright but spendy bar.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Luxurious Hotel. Good for business people.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.0

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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8.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Concierge service is average. Room service is average. Valet service is ok.

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8.1

"Great location"

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

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6.7

"Room is all right"

Acceptably sized, old rooms, decently cleaned but with poor furniture. Excellent beds and great views. Bathrooms are dirty and rooms in need of maintenance. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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6.3

"Standard bar"

Standard bar.

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6.1

"Food is all right"

Food and menu is typical, but quite expensive.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.2

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average. Valet service is ok.

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8.0

"Great pool"

Great pool.

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7.8

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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6.9

"Room is all right"

Acceptably sized, old rooms, decently cleaned but with poor furniture. Excellent beds and great views. Guests complain about bathrooms, minibars, and general room maintenance.

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6.5

"Food is all right"

Great menu with good food, but parking is pricey.

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6.3

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.2

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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8.5

"Fantastic service"

Friendly service.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.0

"Great room"

Great rooms, with comfortable beds and lovely views.

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6.0

"Food is all right"

Food is all right.

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5.7

"Breakfast is average"

Breakfast is average.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating.

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3.3

"Value for money could be better"

Value for money could be better.

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8.4

"Great location"

Great location.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.1

"Great room"

Great rooms, with comfortable beds and lovely views. Fairly clean rooms, if old.

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6.1

"Food is all right"

Food is all right.

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5.2

"Decent vibe"

Decent vibe. Hotel could use some updating.

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3.9

"Complaints about WiFi"

Poor, over-priced WiFi.

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2.7

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

Photos from travellers