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811 SPRUCE STREET , 63102, St Louis, United States of America

Review Score

Based on 2055 reviews

heart

8.8

Comfort

8.7

401 reviews

Service

8.3

534 reviews

Room

8.1

788 reviews

Location

8.1

414 reviews

WiFi

5.4

57 reviews

Breakfast

5.3

77 reviews

Wellness Area

4.4

29 reviews

Value for money

4.2

215 reviews

100% Verified Real Reviews

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8.7

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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8.3

"Fantastic service"

Service is welcoming, but housekeeping is not great. Management and reception are decent and somewhat professional. Great valet service. Concierge service is average. Great hotel security.

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8.1

"Great room"

Big rooms with great beds and views, acceptably clean. Bathrooms are large but with substandard cleaning. Outdated, badly maintained rooms with poor furniture. Great shower. Guests complained about kitchenettes, minibars, TV's, and A/C.

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8.1

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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5.4

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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4.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Average fitness area.

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4.2

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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8.7

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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8.0

"Great room"

Spacious rooms and bathrooms, excellent beds, and great views. Rooms are fairly clean, though poorly-maintained. Great shower.

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7.7

"Great location"

Great location. Pricey, inconvenient parking.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.6

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.4

"Breakfast is average"

Breakfast is average.

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4.0

"Complaints about WiFi"

Poor, over-priced WiFi.

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3.9

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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8.4

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.1

"Great room"

Spacious rooms and bathrooms, and comfortable beds. Room cleanliness is acceptable. Great shower.

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8.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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5.2

"Breakfast is average"

Breakfast is average.

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4.6

"Value for money could be better"

Value for money could be better.

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3.7

"Complaints about WiFi"

Complaints about WiFi.

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8.7

"Rather comfortable"

Rather comfortable.

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8.2

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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7.4

"Great room"

Nice, reasonably clean rooms. Impressive bathroom. Bathroom needs cleaning.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.4

"Value for money could be better"

Value for money could be better.

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8.9

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms.

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8.0

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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7.8

"Great room"

Spacious rooms and bathrooms.

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6.2

"Quite clean"

Quite clean.

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