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127 N FRANKLIN STREET , 99801, Juneau, United States of America

Review Score

Based on 456 reviews

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7.3

Breakfast

8.8

12 reviews

Location

8.6

108 reviews

WiFi

8.3

8 reviews

Service

6.7

135 reviews

Cleanliness

5.6

41 reviews

Vibe

5.4

57 reviews

Value for money

4.9

33 reviews

Room

4.7

142 reviews

Wellness Area

3.9

5 reviews

Comfort

3.5

72 reviews

100% Verified Real Reviews

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great location"

Great location with good parking availability. Central location with great sightseeing, dining out and shopping.

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8.3

"Good internet service"

Good internet service. Average wifi quality.

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6.7

"Service is adequate"

Guests complain about reception and service professionalism. Lacking housekeeping and poor restaurant service, but friendly service overall. Great concierge service.

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5.6

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel. Fine for a budget trip.

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4.9

"Value for money could be better"

Value for money could be better.

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4.7

"Room needs to be improved"

Complaints about cleanliness and size of rooms, but the views are amazing. Small rooms and poorly cleaned bathrooms. Outdated, poorly maintained rooms with insufficient A/C.

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3.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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