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Steindamm 53, 20099, Hamburg, Germany

Review Score

Based on 788 reviews

heart

5.4

Location

8.5

183 reviews

Service

5.8

124 reviews

Breakfast

5.5

130 reviews

WiFi

4.4

12 reviews

Room

4.2

288 reviews

Vibe

4.0

47 reviews

Cleanliness

3.6

148 reviews

Food

2.4

30 reviews

Amenities

1.5

113 reviews

100% Verified Real Reviews

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8.5

"Great location"

Great location. Close to public transport and the train. Centrally located, near restaurants, bars, and shopping. Accessible by car, but parking is a hassle.

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5.8

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

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5.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Room needs to be improved"

Tiny, dirty rooms with bad televisions and air conditioning. Bathrooms are large but with substandard cleaning. Rooms are badly-kept, and old, with poor furniture, but nice beds. Shower can be a problem.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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3.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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2.4

"Food could be better"

Complaints about dining experience with subpar desserts & fruits. Untidy dining area and side dishes are not great.

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1.5

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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8.7

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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6.1

"Service is adequate"

Friendly service and acceptable reception.

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5.5

"Breakfast is average"

Breakfast is average.

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4.7

"Room needs to be improved"

Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Rooms are small, but beds are great.

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4.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.0

"Food could be better"

Food could be better.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.6

"Great location"

Great location, close to the train station.

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6.7

"Fairly good value for money"

Fairly good value for money.

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5.7

"Service is adequate"

Service is relatively friendly.

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5.3

"Breakfast is average"

Breakfast is average.

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5.3

"Comfortable"

Small, decently comfortable rooms with excellent beds.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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4.1

"Room needs to be improved"

Rooms have cleanliness complaints with poor bathrooms, but beds are great. Small, poorly-maintained rooms with poor TV's.

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3.6

"Vibe is not too good"

Vibe is not too good.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.2

"Great location"

Great location, close to the train station.

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6.8

"Fairly good value for money"

Fairly good value for money.

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6.1

"Service is adequate"

Service is average, but very friendly.

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5.8

"Breakfast is average"

Breakfast is average.

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4.1

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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3.8

"Vibe is not too good"

Vibe is not too good.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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1.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.3

"Great location"

Great location.

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3.7

"Room needs to be improved"

Room needs to be improved.

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