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Steindamm 53, 20099, Hamburg, Germany

Review Score

Based on 750 reviews

heart

5.4

Location

8.5

187 reviews

Service

6.8

130 reviews

WiFi

6.7

11 reviews

Breakfast

5.7

130 reviews

Food

4.5

26 reviews

Vibe

4.3

49 reviews

Cleanliness

4.3

140 reviews

Room

4.2

278 reviews

Amenities

1.5

112 reviews

100% Verified Real Reviews

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8.5

"Great location"

Great location. Close to public transport and the train. Centrally located, near restaurants, bars, and shopping. Accessible by car, but parking is a hassle.

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6.8

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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6.7

"Regular internet service"

Average wifi quality.

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5.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.5

"Food could be better"

Poorly rated food, particularly desserts. Dining experience is okay, with acceptably clean dining area.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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4.3

"Could use a good cleaning"

Bathroom needs cleaning. Acceptably clean rooms and dining area. Hotel facilities could use a good clean.

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4.2

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Okay beds and acceptably clean rooms, but poor TV's and furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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1.5

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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8.6

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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7.0

"Fantastic service"

Friendly service and acceptable reception.

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5.6

"Breakfast is average"

Breakfast is average.

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4.7

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.5

"Food could be better"

Food could be better.

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4.4

"Room needs to be improved"

Old, inadequately maintained rooms with subpar TV's. Small, decently clean rooms with okay beds and less well cleaned bathrooms. Shower can be a problem.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.8

"Great location"

Great location, close to the train station.

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7.0

"Best value for money"

Fairly good value for money.

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6.7

"Service is adequate"

Service is average, but very friendly.

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5.8

"Breakfast is average"

Breakfast is average.

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4.9

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.5

"Room needs to be improved"

Small, poorly maintained rooms, low rated bathrooms, and poor TV's. Awesome beds, and reasonably clean rooms.

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4.1

"Vibe is not too good"

Vibe is not too good.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.3

"Great location"

Great location, close to the train station.

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7.1

"Best value for money"

Best value for money.

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6.9

"Service is adequate"

Service is average, but very friendly.

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6.0

"Breakfast is average"

Breakfast is average.

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4.1

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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4.0

"Vibe is not too good"

Vibe is not too good.

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1.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.5

"Great location"

Great location.

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6.7

"Service is adequate"

Service is adequate.

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5.5

"Breakfast is average"

Breakfast is average.

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3.9

"Room needs to be improved"

Room needs to be improved.

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3.9

"Could use a good cleaning"

Could use a good cleaning.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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