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Steindamm 53, 20099, Hamburg, Germany

Review Score

Based on 746 reviews

heart

5.4

Location

8.6

184 reviews

WiFi

7.5

13 reviews

Service

6.5

127 reviews

Breakfast

6.3

135 reviews

Cleanliness

5.0

133 reviews

Food

4.3

23 reviews

Room

4.2

270 reviews

Amenities

2.2

102 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Close to public transport and the train. Near to the city centre with good shopping options nearby. Accessible by car, but parking is a hassle.

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7.5

"Good internet service"

Good internet service. Average wifi quality.

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6.5

"Service is adequate"

Friendly and acceptably professional staff, with okay management and reception.

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6.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.0

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Hotel facilities could use a good clean.

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4.3

"Food could be better"

Poor dining experience, with dining area needing more cleaning and so-so desserts.

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4.2

"Room needs to be improved"

Acceptably clean rooms, but needing maintenance with bad furniture. Bathrooms are large but with substandard cleaning. Inadequate A/C and TVs in small rooms. Shower can be a problem.

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2.2

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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8.7

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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7.0

"Good internet service"

Good internet service.

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6.7

"Service is adequate"

Friendly service and acceptable reception.

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5.9

"Breakfast is average"

Breakfast is average.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.5

"Room needs to be improved"

Cramped, poorly-maintained rooms with poor TV's and untidy bathrooms. Rooms are quite clean and beds are standard. Shower can be a problem.

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4.5

"Food could be better"

Food could be better.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.7

"Great location"

Great location, close to the train station.

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7.5

"Best value for money"

Best value for money.

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6.4

"Breakfast is average"

Breakfast is average.

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6.4

"Service is adequate"

Friendly but unprofessional service.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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4.1

"Room needs to be improved"

Small, poorly maintained rooms, low rated bathrooms, and poor TV's. Room cleanliness is acceptable.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.3

"Great location"

Great location, close to the train station.

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7.5

"Best value for money"

Best value for money.

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6.8

"Service is adequate"

Service is average, but very friendly.

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6.5

"Breakfast is average"

Breakfast is average.

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4.7

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.1

"Room needs to be improved"

Rooms and bathrooms are clean enough, but still lacking.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.2

"Great location"

Great location.

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6.2

"Service is adequate"

Service is adequate.

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5.8

"Breakfast is average"

Breakfast is average.

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4.7

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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3.8

"Room needs to be improved"

Clean enough, but low rated, rooms.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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