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Neue Mainzer Str. 24, 60311, Frankfurt am Main, Germany

Review Score

Based on 794 reviews

heart

5.8

Location

8.7

208 reviews

Breakfast

5.6

65 reviews

WiFi

5.1

28 reviews

Service

4.9

134 reviews

Room

3.3

261 reviews

Cleanliness

3.2

100 reviews

Vibe

3.0

44 reviews

Food

2.5

14 reviews

Amenities

1.9

35 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Central location with ok shopping but excellent sightseeing. Close to public transport and the train. Easy car access but inadequate parking.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.1

"Regular internet service"

Average wifi quality.

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4.9

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly. Good restaurant service.

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3.3

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Rooms are run down with bad furniture and TVs and filthy bathrooms. Spacious rooms. Shower can be a problem.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel is fairly plain.

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2.5

"Food could be better"

Food could be better.

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1.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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8.7

"Great location"

Great location with excellent sightseeing.

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6.0

"Breakfast is average"

Breakfast is average.

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5.6

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.2

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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3.4

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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1.9

"Amenities are not the best"

Amenities are not the best.

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8.7

"Great location"

Awesome location near city centre, but inconvenient parking.

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5.9

"Breakfast is average"

Breakfast is average.

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5.5

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.1

"Service is adequate"

Service is relatively friendly.

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3.3

"Room needs to be improved"

Untidy, poorly-kept rooms with poor furniture and bathrooms. Rooms are spacious with standard beds. Shower can be a problem.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.7

"Vibe is not too good"

Vibe is not too good.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.0

"Great location"

Great location.

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6.0

"Comfortable"

Rooms are big and moderately comfortable.

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5.1

"Service is adequate"

Service is adequate.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Room needs to be improved"

Untidy, poorly-kept rooms with poor furniture and bathrooms. Spacious rooms. Shower can be a problem.

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