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Neue Mainzer Str. 24, 60311, Frankfurt am Main, Germany

Review Score

Based on 732 reviews

heart

6.3

Location

9.2

208 reviews

Breakfast

6.9

60 reviews

WiFi

5.6

31 reviews

Service

5.3

130 reviews

Vibe

4.3

37 reviews

Room

3.9

241 reviews

Cleanliness

3.7

81 reviews

Food

2.3

11 reviews

Amenities

2.0

37 reviews

100% Verified Real Reviews

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9.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Regular internet service"

Average wifi quality.

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5.3

"Service is adequate"

Unprofessional service, with poor housekeeping and reception. Friendly service, especially in the restaurant.

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4.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively luxurious.

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3.9

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Rooms are spacious with standard beds. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.3

"Food could be better"

Food could be better.

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2.0

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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9.0

"Great location"

Great location with excellent sightseeing.

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7.0

"Tasty breakfast"

Breakfast is average.

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5.5

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.0

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.3

"Great location"

Great location.

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6.9

"Breakfast is average"

Breakfast is average.

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6.2

"Comfortable"

Fairly comfortable, but problems with A/C. Spacious rooms.

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5.5

"Regular internet service"

Regular internet service.

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5.3

"Service is adequate"

Service is average, but very friendly.

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4.4

"Vibe is not too good"

Vibe is not too good.

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4.2

"Room needs to be improved"

Rooms are large but untidy, with badly rated bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.0

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.9

"Breakfast is average"

Breakfast is average.

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5.3

"Service is adequate"

Service is average, but very friendly.

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3.8

"Vibe is not too good"

Vibe is not too good.

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3.8

"Room needs to be improved"

Untidy, poorly-kept rooms with poor furniture and bathrooms. Rooms are spacious with standard beds. Shower can be a problem.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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