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Hein-Saß-Weg 40, 21129, Hamburg, Germany

Review Score

Based on 2361 reviews

heart

8.7

Service

8.9

711 reviews

Location

8.6

473 reviews

Breakfast

8.4

495 reviews

Room

8.2

847 reviews

Food

7.3

301 reviews

Value for money

5.9

296 reviews

WiFi

3.5

82 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Restaurant service is friendly and professional. Great service at reception, bar, and housekeeping. Good shuttle service. Room service could have been improved. Smooth booking process.

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8.6

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. City centre is hard to reach. Not ideal for sightseeing.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.2

"Great room"

New rooms with exceptional minibars. Great beds and views in clean rooms with okay kitchenettes. Furniture was acceptable but rooms need maintenance with inadequate TV's and air conditioning. Decently-clean rooms with spacious bathrooms. Shower was ok.

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7.3

"Delicious food"

Expensive but fantastic restaurant, with amazing seafood. Menu is OK with reasonable desserts, but sides are not recommended. Vegetables are average. Salads are ok. Pizza is not the best.

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5.9

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.1

"Fantastic service"

Friendly service, especially in the restaurant. Service is professional, especially at the bar, and reception is top-notch. Good shuttle service.

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8.9

"Great location"

Good location, but far from city centre. Parking is good and affordable.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.2

"Great room"

Modern rooms with excellent views. Spacious, clean rooms with great minibars. Decently-clean rooms with spacious bathrooms. Average furniture, but rooms need better maintenance. Shower was ok.

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7.2

"Delicious food"

Great dining experience despite unappetizing side dishes. Acceptable menu with average desserts.

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6.4

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.1

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere.

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9.0

"Clean"

Clean hotel facilities. Clean rooms.

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8.6

"Great location"

Great location. Excellent parking and car access.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Great room"

Rooms tidy and modern with great minibars and excellent views. Rooms need regular maintenance.

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8.5

"Fantastic service"

Professional and friendly reception and restaurant service.

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7.7

"Delicious food"

Menu is excellent with tasty food.

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6.0

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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9.0

"Clean"

Clean rooms.

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8.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Great location. Parking is good and affordable.

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8.1

"Bar is awesome"

Bar is awesome.

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7.6

"Great room"

Clean rooms with great views and decent beds. Poorly-maintained rooms with subpar TVs.

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7.4

"Delicious food"

Uninspiring menu, but good food nonetheless.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.4

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Clean"

Clean rooms.

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8.8

"Fantastic service"

Friendly service.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Great location and easy parking.

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8.2

"Great room"

Sizeable, orderly rooms with charming views and average bathrooms.

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7.3

"Delicious food"

Delicious food.

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6.5

"Ordinary amenities"

Average hotel building.

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5.9

"Fairly good value for money"

Fairly good value for money.

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3.8

"Complaints about WiFi"

Complaints about WiFi.

Photos from travellers