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Hein-Saß-Weg 40, 21129, Hamburg, Germany

Review Score

Based on 1907 reviews

heart

8.7

Cleanliness

9.1

174 reviews

Service

8.9

597 reviews

Location

8.6

416 reviews

Breakfast

8.4

413 reviews

Room

8.3

682 reviews

Food

7.2

217 reviews

Value for money

5.3

236 reviews

WiFi

3.6

68 reviews

100% Verified Real Reviews

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9.1

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.9

"Fantastic service"

Restaurant service is friendly and professional. Great service at reception, bar, and housekeeping. Good shuttle service. Room service is average. Booking process is sufficient.

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8.6

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. City centre is hard to reach. Not many options for shopping.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Great room"

Up-to-date rooms with lovely rooms, furnishings and beds. Tidy rooms and great minibars. Decently-clean rooms with spacious bathrooms. Neglected rooms with poor air conditioning, TV's, and kitchenettes. Shower was ok.

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7.2

"Delicious food"

Good menu, good food, desserts, fruits, and snacks. Okay dining, but the food is pricey and the sides aren't phenomenal. Fish & seafood is acceptable.

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5.3

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet. Standard beverage prices.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.7

"Fantastic service"

Friendly and professional bar service and reception. Good shuttle service.

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8.6

"Great location"

Good location, but far from city centre. Parking is good and affordable.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Great room"

New rooms with exceptional minibars. Great views and excellent furnishing in clean rooms. Decently-clean rooms with spacious bathrooms. Rooms need regular maintenance. Shower was ok.

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6.0

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.3

"Clean"

Clean rooms.

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8.9

"Fantastic service"

Service is professional and friendly.

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8.7

"Great room"

Great beds, clean rooms, and good minibars. Rooms are spacious and have great views but are lacking in maintenance.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Great location"

Great location and easy parking.

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7.4

"Delicious food"

Menu is excellent with tasty food.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Clean"

Clean rooms.

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8.8

"Fantastic service"

Friendly service.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great room"

Great beds, clean rooms, and good minibars. Rooms are large with good views, bathrooms are so-so.

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8.2

"Great location"

Great location and easy parking.

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5.4

"Fairly good value for money"

Fairly good value for money.

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3.9

"Complaints about WiFi"

Complaints about WiFi.

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9.1

"Awesome vibe"

Awesome vibe.

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8.8

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great room"

Good rooms with great views.

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7.5

"Delicious food"

Delicious food.

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5.7

"Fairly good value for money"

Fairly good value for money.

Photos from travellers