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F 4 4-11, 68159, Mannheim, Germany

Review Score

Based on 3511 reviews

heart

7.4

Service

8.1

654 reviews

Location

7.9

719 reviews

WiFi

7.1

67 reviews

Breakfast

7.0

436 reviews

Room

5.2

1147 reviews

Comfort

5.1

599 reviews

Food

4.2

112 reviews

Cleanliness

3.3

429 reviews

100% Verified Real Reviews

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8.1

"Fantastic service"

Friendly service, good reception, and okay professionalism and restaurant service. Housekeeping and management are lacking. Pool bar needs better service. Booking process should be better organized. Room service could have been improved.

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7.9

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Reasonably accessible by car.

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7.1

"Good internet service"

Fast and cheap WiFi.

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7.0

"Tasty breakfast"

Breakfast is decent but expensive.

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5.2

"Room is all right"

Decent views from okay rooms. Rooms are small with complaints about cleanliness and A/C. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with subpar minibars and TVs. Comfortable beds. Shower can be a problem.

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5.1

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.2

"Food could be better"

Bad overall dining experience with a bad menu. Untidy dining area and side dishes are not great.

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3.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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7.7

"Fantastic service"

Adequately professional and very friendly service with good reception.

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7.7

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.8

"Breakfast is average"

Breakfast is average.

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4.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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4.7

"Room needs to be improved"

Rooms are small with complaints about cleanliness and A/C. Small rooms and poorly cleaned bathrooms. Room need better maintenance, and minibars are not great. Great beds and relatively new rooms. Shower can be a problem.

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4.6

"Food could be better"

Food could be better.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.0

"Room is all right"

Acceptable rooms with decent furniture. Rooms need more cleaning and maintenance, with poorly rated minibars. Lovely beds, but substandard room maintenance with poor A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.6

"Regular internet service"

Regular internet service.

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4.5

"Food could be better"

Food could be better.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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7.9

"Fantastic service"

Friendly service.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.4

"Breakfast is average"

Breakfast is average.

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4.6

"More comfort would be nice"

Some problems with A/C and room comfort.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Conventional furniture.

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2.6

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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8.2

"Fantastic service"

Friendly service.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.9

"Fairly good value for money"

Fairly good value for money.

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4.9

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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4.8

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Comfortable beds.

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4.5

"Food could be better"

Food could be better.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

Photos from travellers