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100 THE ESPLANADE , 3228, Torquay, Australia

Review Score

Based on 363 reviews

heart

7.1

Location

8.7

99 reviews

Amenities

5.6

49 reviews

WiFi

5.6

20 reviews

Service

4.7

52 reviews

Comfort

4.6

75 reviews

Room

4.5

159 reviews

Food

4.2

41 reviews

Breakfast

4.0

5 reviews

Cleanliness

3.4

74 reviews

Vibe

3.4

31 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location with good parking availability. Great nearby restaurants, bars, and shopping right by beach.

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5.6

"Ordinary amenities"

Average hotel building.

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5.6

"Regular internet service"

Average wifi quality. Free internet.

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4.7

"Service could be improved"

Service could be improved. Beds and cleanliness are decent, but rooms look old and poorly-furnished. Room service is average.

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4.6

"More comfort would be nice"

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning. Not too much noise, and spacious bathrooms.

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4.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Substandard furniture, beds and balcony. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Okay-sized rooms with good views. Shower was ok.

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4.2

"Food could be better"

Food could be better.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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8.9

"Great location"

Excellent location near the beach with acceptable parking.

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8.1

"Great pool"

Great pool.

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8.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.5

"Ordinary amenities"

Average hotel building.

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4.9

"Service could be improved"

Generally poor but acceptably friendly service.

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4.5

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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4.0

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Room maintenance is lacking, as are beds, kitchenettes and furnishings.

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4.0

"Food could be better"

Food could be better.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.2

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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8.8

"Great location"

Excellent location close to the beach.

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8.2

"Great pool"

Great pool.

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5.8

"Regular internet service"

Regular internet service.

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5.6

"Ordinary amenities"

Average hotel building.

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4.7

"Service could be improved"

Complaints about reception service. Friendly service.

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4.6

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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4.5

"Room needs to be improved"

Acceptably sized but poorly cleaned rooms and bathrooms. Rooms not well-kept, with poor beds and furniture.

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4.3

"Food could be better"

Food could be better.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.1

"Vibe is not too good"

Vibe is not too good.

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4.3

"Room needs to be improved"

Room needs to be improved.

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