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100 THE ESPLANADE , 3228, Torquay, Australia

Review Score

Based on 360 reviews

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7.2

Location

8.5

93 reviews

Pool

7.5

46 reviews

Vibe

5.2

28 reviews

Comfort

5.0

75 reviews

Amenities

5.0

55 reviews

Room

4.9

161 reviews

Food

3.6

44 reviews

Bar and Beverages

3.3

11 reviews

Service

3.3

46 reviews

Cleanliness

2.3

63 reviews

100% Verified Real Reviews

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8.5

"Great location"

Great location with good parking availability. Great shopping and the beach nearby. Restaurants & bars in the area are ok.

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7.5

"Great pool"

Great pool.

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5.2

"Decent vibe"

Decent vibe. Hotel could use some updating. Awesome for a beach holiday. Great for a wellness holiday. Awesome for families.

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5.0

"Comfortable"

Rooms of average size, but spacious bathrooms, and moderately comfortable. Subpar beds and ineffective A/C.

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5.0

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.9

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Bathrooms are large but with substandard cleaning. Okay-sized rooms with good views.

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3.6

"Food could be better"

Poor dining experience with untidy dining area.

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3.3

"Bar could improve"

Bar could improve.

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3.3

"Service could be improved"

Generally poor but acceptably friendly service. Complaints about housekeeping and reception. Room service could have been improved.

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2.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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8.6

"Great location"

Great location.

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7.6

"Great pool"

Great pool.

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7.1

"Best value for money"

Best value for money.

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5.0

"Ordinary amenities"

Average hotel building.

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4.6

"More comfort would be nice"

More comfort would be nice.

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3.9

"Room needs to be improved"

Poorly maintained and cleaned rooms.

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3.8

"Food could be better"

Food could be better.

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3.3

"Service could be improved"

Service could be improved.

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2.1

"Could use a good cleaning"

Rooms could be cleaner.

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8.7

"Great location"

Great location.

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7.3

"Great pool"

Great pool.

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4.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Room needs to be improved"

Poor beds in rooms needing some cleaning.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.2

"Could use a good cleaning"

Rooms could be cleaner.

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