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100 THE ESPLANADE , 3228, Torquay, Australia

Review Score

Based on 343 reviews

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7.1

Location

8.7

93 reviews

Value for money

6.0

25 reviews

Comfort

5.4

73 reviews

Vibe

5.0

21 reviews

Room

4.3

154 reviews

Bar and Beverages

4.2

14 reviews

Food

3.4

37 reviews

Cleanliness

3.0

66 reviews

Service

3.0

49 reviews

WiFi

2.0

19 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location with good parking availability. Close to the beach, and okay shopping.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.4

"Comfortable"

Decently comfortable but with poor beds and A/C. Quiet rooms with large bathrooms.

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5.0

"Decent vibe"

Decent vibe. Relatively modern hotel.

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4.3

"Room needs to be improved"

Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Bathrooms are large but with substandard cleaning. Balconies are fine and rooms are decent. Great view. Shower can be a problem.

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4.2

"Bar could improve"

Bar could improve.

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3.4

"Food could be better"

Dining experience could be nicer.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.0

"Service could be improved"

Complaints about reception and the friendliness of staff. Room service could have been improved.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great location"

Excellent location close to the beach.

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7.9

"Great pool"

Great pool.

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7.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.5

"Ordinary amenities"

Average hotel building.

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5.3

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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4.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Room needs to be improved"

Spacious but not particularly clean rooms, and poorly rated beds. Rooms lacking maintenance with poor furniture and kitchenettes.

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3.2

"Service could be improved"

Service could be improved.

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2.9

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great location"

Great location.

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8.0

"Great pool"

Great pool.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.7

"Ordinary amenities"

Average hotel building.

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5.4

"Comfortable"

Rooms are big and moderately comfortable.

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4.1

"Room needs to be improved"

Spacious rooms, but poorly maintained and cleaned with subpar bathrooms.

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3.7

"Food could be better"

Food could be better.

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3.2

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

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3.0

"Could use a good cleaning"

Rooms could be cleaner.

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4.1

"Room needs to be improved"

Room needs to be improved.

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