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100 THE ESPLANADE , 3228, Torquay, Australia

Review Score

Based on 353 reviews

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7.0

Location

8.7

95 reviews

Wellness Area

7.8

18 reviews

Amenities

5.3

50 reviews

Comfort

4.4

74 reviews

Food

4.0

41 reviews

Breakfast

4.0

5 reviews

Room

3.9

157 reviews

Service

3.7

51 reviews

Vibe

3.5

23 reviews

Cleanliness

3.0

70 reviews

WiFi

2.4

19 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location with good parking availability. Great nearby restaurants, bars, and shopping right by beach.

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7.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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5.3

"Ordinary amenities"

Average hotel building.

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4.4

"More comfort would be nice"

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning. Not too much noise, and spacious bathrooms.

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4.0

"Food could be better"

Food could be better.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Substandard furniture, beds and balcony. Bathrooms are large but with substandard cleaning. Okay-sized rooms with good views. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.7

"Service could be improved"

Complaints about reception service. Friendly service. Room service could have been improved.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.8

"Great location"

Excellent location near the beach with acceptable parking.

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8.2

"Great pool"

Great pool.

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7.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.3

"Fairly good value for money"

Fairly good value for money.

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5.1

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.4

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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3.8

"Service could be improved"

Generally poor but acceptably friendly service.

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3.7

"Food could be better"

Food could be better.

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3.6

"Room needs to be improved"

Guests complain about room cleanliness, bathrooms, and beds. Rooms lacking maintenance with poor furniture and kitchenettes.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.9

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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8.8

"Great location"

Great location.

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5.2

"Ordinary amenities"

Average hotel building.

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4.6

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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4.2

"Food could be better"

Food could be better.

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4.1

"Room needs to be improved"

Acceptably sized but poorly cleaned rooms and bathrooms. Rooms not well-kept, with poor beds and furniture.

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3.6

"Service could be improved"

Complaints about reception service. Friendly service.

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3.2

"Vibe is not too good"

Vibe is not too good.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.8

"Complaints about WiFi"

Complaints about WiFi.

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3.8

"Room needs to be improved"

Room needs to be improved.

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