Based on 1773 reviews
Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Not great access by car, with poorly rated parking. Parking should be cheaper.
Okay dining and restaurant prices, with a good menu and tasty food.
Good, friendly service, particularly in the restaurant, although housekeeping is poor. Management and reception are decent and somewhat professional. Booking process should be better organized.
Reasonably priced, tasty breakfasts.
Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.
Rooms are of average size, and moderately well-maintained, with nice beds. Small but relatively clean bathrooms. Room need better maintenance, and minibars are not great. People dislike the TVs, A/C, and furniture. Decent views from okay rooms. Shower can be a problem. Good kitchenette.
Wifi quality could be improved. Internet is affordable.