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21 ZIJINGANG ROAD WEST LAKE DISTRICT, 310004, Hangzhou, China

Review Score

Based on 1113 reviews

heart

9.4

Vibe

9.6

363 reviews

Location

8.9

286 reviews

Service

7.9

230 reviews

Amenities

7.7

152 reviews

Room

7.1

371 reviews

Breakfast

3.8

121 reviews

Bar and Beverages

3.0

7 reviews

100% Verified Real Reviews

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9.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Good for traveling with friends.

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8.9

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Good car access, but so-so parking. City centre is hard to reach.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great.

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7.7

"Great amenities"

Great hotel buildings and entrance area.

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7.1

"Great room"

Big rooms, with nice balconies, good views and reasonable furnishings. Okay bathrooms and beds in decently clean rooms. Old, poorly maintained rooms with inadequate A/C and kitchenettes.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Bar could improve"

Bar could improve.

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9.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Hotel could use some updating.

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9.3

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.3

"Great amenities"

Great hotel buildings and entrance area.

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6.7

"Food is all right"

Food is fine, with excellent desserts.

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6.6

"Room is all right"

Spacious, clean enough rooms with okay furnishing. A/C is not great, but bathrooms are alright.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area.

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8.8

"Great location"

Great location. Good shopping and sightseeing.

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8.1

"Fantastic service"

Service is professional and friendly.

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8.0

"Great amenities"

Great hotel buildings and entrance area.

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7.7

"Great room"

Great balconies with amazing views in big, decently clean rooms. Fine beds in old rooms. Furniture and bathrooms are alright.

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7.6

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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6.9

"Food is all right"

Food is fine, with excellent desserts.

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3.5

"Breakfast can be improved"

Breakfast can be improved.

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9.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area.

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8.5

"Great location"

Great location with good access by car.

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8.1

"Great amenities"

Great hotel buildings and entrance area.

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7.9

"Fantastic service"

Fantastic service.

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7.5

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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7.3

"Great room"

Large, clean rooms with wonderful views. Furniture and beds are acceptable.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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9.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel.

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9.1

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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7.5

"Great amenities"

Nice building.

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6.9

"Room is all right"

Big, decent rooms.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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