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3-4 , Shin Yokohama Kohoku-Ku, 222-8533, Yokohama-shi, Japan

Review Score

Based on 4493 reviews

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8.3

Location

9.4

1059 reviews

Breakfast

8.9

261 reviews

Service

8.0

811 reviews

Room

8.0

1467 reviews

Amenities

7.9

539 reviews

WiFi

6.0

38 reviews

Comfort

5.9

616 reviews

Wellness Area

5.3

13 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Near public transport, airport, and train station. Excellent parking and car access. City centre is hard to reach.

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8.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Recreation staff is nice. Booking process is sufficient. Room service could have been improved. Hotel security is ok.

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8.0

"Great room"

Moderately-sized rooms with great beds. Decently clean rooms with okay furniture and beautiful views. Bathrooms are large but with substandard cleaning. Rooms need updating with bad TV's and A/C. Room need better maintenance, and minibars are not great. Shower was ok.

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7.9

"Great amenities"

Great hotel grounds and buildings. Outdated facilities with a decent entrance area. Elevator is ok. Smoking area is ok. Beautiful architecture.

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6.0

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.9

"Comfortable"

Rooms adequately-sized but noisy with poor A/C. Comfortable beds and spacious bathrooms.

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5.3

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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9.8

"Great location"

Great location, close to the train station. Great shopping. Excellent parking and car access.

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8.9

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Good rooms with great views. Large, so-so bathroom. Rooms need some maintenance but are generally okay, beds and furniture are so-so.

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7.6

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Recreation staff is nice.

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7.3

"Clean"

Relatively clean rooms.

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6.0

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Hotel could use some updating.

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5.9

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy. Spacious bathroom.

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9.5

"Great location"

Great location near lots of shopping. Train station is close.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great room"

Good rooms with great views. Bathrooms are large but with substandard cleaning. Clean enough room with okay furniture, but lacking maintenance.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception. Booking process is sufficient.

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8.2

"Great amenities"

Great buildings and decent entrance area. Elevator is ok.

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7.1

"Clean"

Relatively clean rooms. Bathroom needs cleaning.

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9.6

"Great location"

Great location with good access by car. Close to shopping and the train.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Friendly service and great reception.

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8.2

"Great room"

Lovely rooms with pleasant views. Rooms reasonably-sized but outdated. Clean enough rooms, decent A/C, and acceptable beds. Large, so-so bathroom.

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8.1

"Great amenities"

Nice building.

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7.7

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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5.9

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Luxurious Hotel.

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5.8

"Comfortable"

Mediocre comfort, room sizes and beds. A/C is average, and bathrooms are large.

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9.4

"Great location"

Great location, with good shopping nearby and easy access by car.

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9.0

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Great room"

Great rooms, with comfortable beds and lovely views. Fine room size and cleanliness. Large, so-so bathroom. AC needs updating.

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6.3

"Comfortable"

Rooms adequately-sized but noisy with poor A/C. Comfortable beds and spacious bathrooms.

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