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3-4 , Shin Yokohama Kohoku-Ku, 222-8533, Yokohama-shi, Japan

Review Score

Based on 3292 reviews

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8.3

Location

9.4

895 reviews

Breakfast

8.9

225 reviews

Service

8.0

709 reviews

Room

7.7

1285 reviews

Amenities

7.5

430 reviews

WiFi

6.8

19 reviews

Wellness Area

4.6

10 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Near public transport, airport, and train station.

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8.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception. Recreation staff is nice. Room service could have been improved. Laundry service can be improved.

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7.7

"Great room"

Nice, reasonably clean rooms. Average maintenance and furnishings, but beds and views are impressive. Bathrooms are large but with substandard cleaning. Acceptable room size and TV's. Rooms needing updating with poor quality A/C and minibars.

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7.5

"Great amenities"

Great hotel grounds and buildings. Outdated facilities with a decent entrance area. Well-suited elevator. Smoking area is ok.

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6.8

"Regular internet service"

Average wifi quality. Free internet.

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4.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.3

"Great location"

Great location with good access by car. Close to shopping and the train.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Reception and housekeeping are great and service is attentive.

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8.2

"Great amenities"

Great buildings and decent entrance area. Well-suited elevator.

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7.9

"Great room"

Good rooms with great views. Bathrooms are large but with substandard cleaning. Excellent beds but only average cleanliness and furnishing.

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7.4

"Clean"

Relatively clean rooms. Bathroom needs cleaning.

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6.6

"Regular internet service"

Regular internet service.

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9.5

"Great location"

Great location, close to the train station. Great shopping. Excellent parking and car access.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great room"

Big rooms with great beds and views, acceptably clean. Rooms relatively well-kept, with okay furniture, but problems with the A/C. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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7.2

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Recreation staff is nice.

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9.7

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Clean"

Clean hotel facilities. Clean rooms.

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7.6

"Great room"

Tidy but old rooms. Large bathrooms, great views and comfortable beds. Furnishings and room sizes are standard.

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9.2

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.9

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Great room"

Great, reasonably-sized rooms. Beds and views are impressive, but cleanliness just so-so. Bathrooms are large but with substandard cleaning. Rooms relatively well-kept, with okay furniture, but problems with the A/C.

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6.3

"Comfortable"

Rooms adequately-sized but noisy with poor A/C. Comfortable beds and spacious bathrooms.

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