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2 2 1 3 MINATO MIRAI NISHI KU , 220-8173, Yokohama-shi, Japan

Review Score

Based on 5702 reviews

heart

8.9

Location

9.0

1161 reviews

Room

8.6

3149 reviews

Comfort

8.2

937 reviews

Service

8.0

1664 reviews

Amenities

7.9

830 reviews

Food

7.7

583 reviews

Breakfast

7.6

514 reviews

Vibe

7.4

769 reviews

WiFi

6.3

37 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location with good access by car. Centrally located, near restaurants, bars, and shopping. Near public transport, airport, and train station. Relatively close to the beach.

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8.6

"Great room"

Rooms are large with pleasant views and nice A/C. Bathrooms are large but with substandard cleaning. Great beds and okay furniture in acceptably kept up rooms. Great shower. Badly rated TV's and old rooms. Complaints about minibars and kitchenettes.

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8.2

"Rather comfortable"

Very comfortable and large, if somewhat noisy, rooms. Great A/C, comfortable beds, and large bathrooms.

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8.0

"Fantastic service"

Staff is very friendly with excellent reception, wait staff, and housekeeping. Smooth booking process. Room service is average. Recreation staff is nice. Hotel security can be an issue. Great concierge service.

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7.9

"Great amenities"

Facilities are outdated, but outdoor sports facilities are top-notch. Great buildings with nice entrance area and conference rooms. Elevator is ok. Smoking area is ok. Nice kids facilities. Good handicap accessible facilities.

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7.7

"Delicious food"

Great dining experience with excellent side dishes. Acceptable menu with average desserts. Reasonably priced food and excellent snacks. Tasty soups. Good pork dishes. Salads are ok.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Luxury hotel. Awesome for families. Nice for romantic trips.

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6.3

"Regular internet service"

WiFi is good value.

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8.7

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Shower was ok. Room maintenance and furnishings are OK. Older rooms with subpar minibars. Poorly rated televisions and only decent air conditioning.

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8.6

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.4

"Fantastic service"

Professional service and good reception. Smooth booking process. Room service is average. Recreation staff is nice.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Regular internet service"

Regular internet service.

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9.2

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Good car access, but so-so parking.

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8.6

"Great room"

Spacious rooms and bathrooms, excellent beds, and great views. Outdated rooms needing maintenance, but the furniture is alright. Great shower.

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8.4

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.7

"Fantastic service"

Service is friendly, but so-so housekeeping. Smooth booking process.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.4

"Regular internet service"

Regular internet service.

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8.7

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Excellent parking and car access.

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8.6

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Rooms relatively well-maintained but rooms outdated. Great shower.

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8.5

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Smooth booking process. Room service is average.

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7.4

"Delicious food"

Menu is excellent with tasty food.

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6.2

"Regular internet service"

Regular internet service.

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9.2

"Great location"

Great location near lots of shopping.

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9.0

"Great room"

Large rooms, nice bathrooms, and good views. Room cleanliness is acceptable.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Great amenities"

Nice building.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.2

"Clean"

Relatively clean rooms.

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