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2 2 1 3 MINATO MIRAI NISHI KU , 220-8173, Yokohama-shi, Japan

Review Score

Based on 7507 reviews

heart

8.9

Location

9.1

1429 reviews

Room

9.0

3690 reviews

Comfort

8.1

1062 reviews

Service

8.1

1805 reviews

Vibe

8.0

903 reviews

Amenities

7.8

970 reviews

Food

7.8

703 reviews

Breakfast

7.4

582 reviews

WiFi

7.0

42 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Near enough to the city centre, with great sightseeing, shopping, and dining. Excellent parking and car access. Near public transport, airport, and train station.

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9.0

"Great room"

Wonderful beds and views in big but old rooms. Rooms are relatively clean, and furniture is average. Bathrooms are large but with substandard cleaning. Somewhat maintained rooms with typical minibars. Shower was ok. Air conditioning and TV's are decent. Kitchenette needs more attention.

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8.1

"Very comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. A/C and noise levels are satisfactory.

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8.1

"Fantastic service"

Staff is very friendly with excellent reception, wait staff, and housekeeping. Smooth booking process. Room service is perfect. Recreation staff is nice. Hotel security is ok. Great concierge service.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxury hotel. Good for business people. Nice for romantic trips.

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7.8

"Great amenities"

Good handicap accessible facilities. Hotel buildings and kids facilities are excellent. Hotel grounds and lobby are nice, but facilities are outdated. Elevator is ok. Smoking area is not nice. Beautiful architecture.

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7.8

"Delicious food"

Excellent dining, especially the beef. Great snacks, side dishes and fruits and desserts. Tidy dining area with reasonable prices. Tasty vegetables. Soups are ok. Awesome pasta. Salads are ok. Pork dishes are not good.

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7.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.0

"Good internet service"

WiFi is good value. Wifi quality could be improved.

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9.2

"Great room"

Spacious rooms with lovely furniture and beautiful views. Bathrooms are large but with substandard cleaning. Shower was ok. Old, reasonably-maintained rooms. A/C and minibars are so-so.

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8.7

"Fantastic service"

Professional service and good reception. Smooth booking process. Room service is perfect. Recreation staff is nice.

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8.6

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Excellent parking and car access.

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7.9

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location. Good shopping and sightseeing. Excellent parking and car access.

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8.9

"Great room"

Large rooms and bathrooms, and great views. Excellent beds in moderately tidy rooms. Shower was ok. Rooms in need of an update.

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8.3

"Very comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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8.3

"Fantastic service"

Reception and housekeeping are great and service is attentive. Smooth booking process.

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7.7

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great room"

Well-maintained rooms, large bathrooms, and great beds. Rooms are large and clean enough, with great views. Shower was ok.

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8.8

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.3

"Very comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.4

"Delicious food"

Menu is excellent with tasty food.

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7.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process. Room service is perfect.

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9.4

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.8

"Great room"

Rooms are large and clean enough, with great views.

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8.2

"Great amenities"

Nice building.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service. Smooth booking process.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.0

"Clean"

Relatively clean rooms.

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