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2 2 1 3 MINATO MIRAI NISHI KU , 220-8173, Yokohama-shi, Japan

Review Score

Based on 6177 reviews

heart

9.0

Location

9.0

1246 reviews

Room

8.7

3304 reviews

Service

8.3

1673 reviews

Comfort

8.2

998 reviews

Amenities

7.9

856 reviews

Vibe

7.5

809 reviews

Breakfast

7.4

539 reviews

WiFi

6.5

38 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Near public transport, airport, and train station.

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8.7

"Great room"

Great beds, views, and large rooms, but so-so furniture. Bathrooms are large but with substandard cleaning. Inadequate minibars in older, poorly-maintained rooms. Shower was ok. Good air conditioning. Subpar TV's and kitchenettes.

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8.3

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Smooth booking process. Room service is average. Recreation staff is nice. Great concierge service. Hotel security can be an issue.

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8.2

"Rather comfortable"

Very comfortable and large, if somewhat noisy, rooms. Great A/C, comfortable beds, and large bathrooms.

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7.9

"Great amenities"

Facilities are outdated, but outdoor sports facilities are top-notch. Great buildings with nice entrance area and conference rooms. Nice grounds with great facilities for kids. Elevator is ok. Good handicap accessible facilities.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Hotel could use some updating. Stylish hotel. Luxury hotel. Awesome for families. Nice for romantic trips.

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7.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.5

"Regular internet service"

Average wifi quality. Free internet.

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8.9

"Great room"

Spacious and tidy rooms. Fantastic views with great beds and A/C. Bathrooms are large but with substandard cleaning. Shower was ok. Inadequate minibars in older, poorly-maintained rooms.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process. Room service is perfect. Recreation staff is nice.

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8.7

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Excellent parking and car access.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.8

"Regular internet service"

Regular internet service.

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9.3

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Excellent parking and car access.

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8.5

"Great room"

Spacious rooms and bathrooms, excellent beds, and great views. Rooms are old and lacking maintenance but reasonably clean, with decent furniture. Great shower.

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8.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process. Recreation staff is nice.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.4

"Regular internet service"

Regular internet service.

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9.0

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Excellent parking and car access.

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8.9

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Old, poorly maintained rooms. Great shower.

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8.5

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.8

"Fantastic service"

Great, professional service from reception and housekeeping. Smooth booking process. Room service is perfect.

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7.4

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location near lots of shopping.

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8.8

"Great room"

Large rooms, nice bathrooms, and good views.

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8.5

"Great amenities"

Nice building.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Rather comfortable"

Large, comfortable rooms.

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7.6

"Tasty breakfast"

Tasty breakfast.

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