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2 2 1 3 MINATO MIRAI NISHI KU , 220-8173, Yokohama-shi, Japan

Review Score

Based on 5320 reviews

heart

8.9

Location

9.0

1106 reviews

Room

8.7

2901 reviews

Comfort

8.1

949 reviews

Service

8.1

1583 reviews

Amenities

8.0

784 reviews

Food

7.4

609 reviews

Breakfast

7.1

490 reviews

WiFi

6.8

37 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Near public transport, airport, and train station. Relatively close to the beach.

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8.7

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Rooms seem aged and relatively shabby, with poor kitchenettes. Great shower. Average minibars and furniture. Poorly rated televisions and only decent air conditioning.

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8.1

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. A/C is fine, but rooms are a little noisy.

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8.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process. Room service is average. Recreation staff is nice. Great concierge service. Hotel security can be an issue. Bar service is acceptable.

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8.0

"Great amenities"

Good outdoor sports facilities. Nice building. Nice grounds with great facilities for kids. Generally old facilities, although conference area was good. Elevator is ok. Smoking area is ok. Good handicap accessible facilities.

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7.4

"Delicious food"

Great overall dining experience, good side dishes, and good snacks. Menu is adequate. Tasty soups. Good pork dishes.

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7.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.8

"Regular internet service"

Average wifi quality. Free internet.

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8.8

"Great room"

Large, moderately tidy rooms with great views and alright furniture. Bathrooms are large but with substandard cleaning. Shower was ok. Old, poorly maintained rooms. A/C and minibars are so-so.

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8.5

"Fantastic service"

Great, professional service from reception and housekeeping. Smooth booking process. Room service is average.

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8.5

"Great location"

Great location. Good shopping and sightseeing. Excellent parking and car access. Close to public transport and the train.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.6

"Regular internet service"

Average wifi quality.

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9.4

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Excellent parking and car access.

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8.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Rooms are old and lacking maintenance but reasonably clean, with decent furniture. Great shower.

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7.8

"Fantastic service"

Reception and housekeeping are great and service is attentive. Smooth booking process.

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6.9

"Breakfast is average"

Breakfast is average.

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6.8

"Food is all right"

Decent food and menu. Great dining, especially desserts.

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9.0

"Great location"

Great location. Good shopping and sightseeing. Excellent parking and car access. Close to public transport and the train.

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8.7

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Outdated rooms needing maintenance, but the furniture is alright. Great shower.

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8.3

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.7

"Fantastic service"

Efficient, friendly service with a nice reception. Smooth booking process. Room service is average.

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7.2

"Delicious food"

Uninspiring menu, but good food nonetheless.

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6.9

"Breakfast is average"

Breakfast is average.

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6.7

"Regular internet service"

Regular internet service.

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9.3

"Great location"

Great location near lots of shopping.

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8.5

"Great room"

Rooms are large and clean enough, with great views.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Rather comfortable"

Large, comfortable rooms.

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8.3

"Great amenities"

Nice building.

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7.4

"Clean"

Relatively clean rooms.

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7.3

"Tasty breakfast"

Tasty breakfast.

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