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256-1 Yumoto, Hakone-machi, Ashigarashimo-gun, Kanagawa , 250-0392, Hakone-machi, Japan

Review Score

Based on 1959 reviews

heart

8.9

Location

9.6

738 reviews

Breakfast

8.4

116 reviews

Service

8.3

487 reviews

Cleanliness

8.2

137 reviews

WiFi

8.1

6 reviews

Room

7.3

645 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Professional service and good reception, but so-so housekeeping. Booking process is sufficient.

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8.2

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean. Bathroom is relatively clean.

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8.1

"Good internet service"

Good internet service.

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7.3

"Great room"

Large, clean rooms with wonderful views. Decently-clean rooms with spacious bathrooms. Standard beds, furniture, and rooms. Sub-par balconies and lacking A/C.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Clean"

Clean hotel facilities. Clean rooms.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.6

"Room is all right"

Great views, and clean, somewhat new rooms. Rooms are neglected, although average in size with OK bathrooms.

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6.1

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough.

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9.5

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Clean"

Clean hotel facilities. Clean rooms.

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7.7

"Great room"

Clean rooms with wonderful beds and stunning views. Huge rooms with great bathrooms.

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7.4

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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9.4

"Great location"

Great location with good access by car. Close to public transport and the train.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great amenities"

Nice building.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating.

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7.9

"Clean"

Clean rooms.

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7.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.5

"Great room"

Spacious, clean rooms with excellent views and great bathrooms.

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