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316 UNZEN OBAMA-CHO, UNZEN-SHI, NAGASAKI , 854-0621, Unzen-shi, Japan

Review Score

Based on 402 reviews

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8.6

Service

9.3

212 reviews

Wellness Area

9.0

148 reviews

Food

8.9

213 reviews

Location

8.5

79 reviews

Breakfast

8.1

30 reviews

WiFi

7.5

5 reviews

Room

6.8

160 reviews

Vibe

5.0

123 reviews

Amenities

4.4

76 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

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9.0

"Great wellness & sports facilities"

Great wellness and sauna facilities. Wellness & sports facilities could use better cleaning.

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8.9

"Delicious food"

Excellent dining with great menu but side dishes are not great.

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8.5

"Great location"

Great location with excellent sightseeing.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.5

"Good internet service"

Good wifi quality.

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6.8

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Impressive bathroom. Dated, poorly cleaned rooms. Bathroom needs cleaning.

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5.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

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4.4

"Amenities are not the best"

Facilities in need of refurbishment. Great hotel grounds with a beautiful entrance area.

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.9

"Delicious food"

Great dining experience.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities. Wellness & sports facilities could use better cleaning.

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8.5

"Great location"

Great location.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.8

"Room is all right"

Fairly clean rooms, if old. Huge rooms with great bathrooms.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.1

"Amenities are not the best"

Facilities in need of refurbishment.

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9.1

"Delicious food"

Delicious food.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.7

"Great location"

Great location.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.8

"Rather comfortable"

Large, comfortable rooms.

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7.0

"Great room"

Large rooms, nice bathrooms, and good views. Rooms could be cleaner.

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5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.5

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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9.3

"Fantastic service"

Fantastic service.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Delicious food"

Delicious food.

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6.8

"Room is all right"

Bathrooms are nice, rooms are so-so.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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