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161-D Jalan Ampang, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 3551 reviews

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7.2

Location

9.3

814 reviews

Breakfast

6.9

261 reviews

Service

6.6

503 reviews

Food

5.7

132 reviews

Room

4.7

1119 reviews

Wellness Area

4.4

7 reviews

WiFi

4.3

65 reviews

Amenities

3.5

345 reviews

Cleanliness

2.7

363 reviews

Vibe

1.6

454 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. So-so car access and parking. Affordable parking. Restaurants & bars in the area are ok.

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6.9

"Breakfast is average"

Breakfast is average.

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6.6

"Service is adequate"

Average reception and service professionalism is typical. Management seems lacking, with badly rated housekeeping, but friendly service. Great hotel security. Room service could have been improved. Booking process is sufficient.

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5.7

"Food is all right"

Great menu, but dining area was poorly rated and had complaints about cleanliness.

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4.7

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views from large but outdated rooms with subpar beds. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.5

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice. Good meeting & event facilities.

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2.7

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.

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1.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is relatively luxurious. Good choice for a city trip. Good for traveling with friends.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Fairly accessible by car with easy parking.

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7.1

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Great hotel security. Room service could have been improved.

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6.7

"Breakfast is average"

Breakfast is average.

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5.3

"Food is all right"

Dining experience could be nicer.

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4.7

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views from large but outdated rooms with subpar beds. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice.

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2.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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9.4

"Great location"

Great location with good parking availability. Near downtown with great sightseeing and shopping.

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7.4

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.8

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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5.6

"Food is all right"

Food is all right.

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4.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Spacious rooms with excellent views. Complaints about the furniture, TVs, A/C, and beds. Bathrooms are large but with substandard cleaning.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively luxurious.

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9.3

"Great location"

Great location with good parking availability. Good shopping and sightseeing.

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7.3

"Rather comfortable"

Large, comfortable rooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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6.6

"Breakfast is average"

Breakfast is average.

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6.4

"Service is adequate"

Friendly service and acceptable reception.

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5.4

"Food is all right"

Food is all right.

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4.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Spacious rooms with excellent views. Rooms have below average beds, bathrooms, furniture, and A/C.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.5

"Could use a good cleaning"

Rooms could be cleaner.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location near lots of shopping.

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8.6

"Best value for money"

Best value for money.

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7.5

"Rather comfortable"

Large, comfortable rooms.

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7.3

"Fantastic service"

Friendly service.

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7.0

"Tasty breakfast"

Breakfast is average.

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5.5

"Food is all right"

Food is all right.

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5.4

"Room is all right"

Big, decent rooms. Poor bathrooms and furniture in badly cleaned, old rooms.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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