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161-D Jalan Ampang, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 4331 reviews

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7.2

Location

9.2

803 reviews

Breakfast

6.8

327 reviews

Service

6.0

468 reviews

Food

5.5

154 reviews

Room

4.7

1087 reviews

WiFi

4.3

45 reviews

Cleanliness

2.9

352 reviews

Amenities

2.4

396 reviews

Vibe

1.3

404 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is average, and car access is inconvenient. Close to public transport and the train. Affordable parking.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.0

"Service is adequate"

Problems with management professionalism. Friendly service, but substandard housekeeping and reception.

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5.5

"Food is all right"

Great menu, but dining area was poorly rated and had complaints about cleanliness.

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4.7

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Spacious rooms but not well-kept, with subpar beds and furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.

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2.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Good meeting & event facilities.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel. Good choice for a city trip. Good for traveling with friends.

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9.4

"Great location"

Great location. Good shopping and sightseeing.

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6.9

"Breakfast is average"

Breakfast is average.

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6.3

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

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5.2

"Food is all right"

Poor dining experience with untidy dining area.

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4.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Spacious rooms with subpar beds and A/C. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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2.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel could be more stylish.

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9.2

"Great location"

Great location. Good shopping and sightseeing.

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6.8

"Breakfast is average"

Breakfast is average.

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5.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.4

"Food is all right"

Food is all right.

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4.2

"Room needs to be improved"

Poor bathrooms and furniture in badly cleaned, old rooms. Spacious rooms with great views, but poor maintenance and subpar beds.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Great location"

Great location. Good shopping and sightseeing.

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7.1

"Rather comfortable"

Large, comfortable rooms.

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6.6

"Breakfast is average"

Breakfast is average.

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5.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.3

"Food is all right"

Food is all right.

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4.5

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Spacious, yet old rooms with poor furniture but lovely views.

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2.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Great location"

Great location near lots of shopping.

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8.2

"Best value for money"

Best value for money.

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7.6

"Rather comfortable"

Large, comfortable rooms.

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6.2

"Service is adequate"

Service is adequate.

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5.1

"Room is all right"

Big, decent rooms. Dated, poorly cleaned rooms.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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