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161-D Jalan Ampang, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 3436 reviews

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7.1

Location

9.2

754 reviews

Breakfast

7.0

260 reviews

Service

6.4

444 reviews

Room

4.5

1013 reviews

WiFi

4.3

50 reviews

Cleanliness

2.9

331 reviews

Amenities

2.3

318 reviews

Vibe

1.5

373 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Parking is average, and car access is inconvenient. Affordable parking.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.4

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, but poorly rated management. Room service could have been improved. Booking process is sufficient.

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4.5

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Spacious rooms with excellent views. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Clean pool area.

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2.3

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Good meeting & event facilities.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel. Good choice for a city trip. Good for traveling with friends.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Parking is average, and car access is inconvenient.

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6.7

"Breakfast is average"

Breakfast is average.

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6.6

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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5.2

"Food is all right"

Dining experience could be nicer.

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4.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Spacious rooms with subpar beds and A/C. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.4

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel could be more stylish.

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9.3

"Great location"

Great location with good parking availability. Near downtown with great sightseeing and shopping.

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7.1

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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6.9

"Breakfast is average"

Breakfast is average.

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6.2

"Service is adequate"

Service is average, but very friendly. Complaints about housekeeping and reception.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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4.4

"Room needs to be improved"

Old, poorly maintained rooms with substandard A/C and furnishings. Spacious rooms with great views, but poor maintenance and subpar beds. The bathrooms are large but otherwise not very highly rated.

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2.5

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel.

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9.1

"Great location"

Great location. Good shopping and sightseeing.

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7.0

"Rather comfortable"

Large, comfortable rooms. Complaints about beds and noise.

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6.7

"Breakfast is average"

Breakfast is average.

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6.2

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.0

"Food is all right"

Food is all right.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.3

"Room needs to be improved"

Poor bathrooms and furniture in badly cleaned, old rooms. Spacious rooms with great views, but poor maintenance and subpar beds.

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2.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Great location"

Great location near lots of shopping.

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8.3

"Best value for money"

Best value for money.

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7.5

"Rather comfortable"

Large, comfortable rooms.

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6.8

"Service is adequate"

Service is average, but very friendly.

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5.2

"Room is all right"

Big, decent rooms. Dated, poorly cleaned rooms.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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