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Zenia Hotel & Spa

  • hotel stars
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Zac du Faubourg de Paris - Shopping Valley, 59267, Proville, France

Review score

Based on 487 hotel review

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6.1

Comfort

7.6

115 reviews

Location

5.8

35 reviews

Breakfast

4.4

47 reviews

Room

4.2

199 reviews

Service

4.2

120 reviews

Food

4.1

36 reviews

Value for money

3.8

32 reviews

Wellness Area

3.5

72 reviews

Cleanliness

1.0

78 reviews

100% Verified Real Reviews

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7.6

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. Small bathrooms and inadequate A/C.

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5.8

"Location is ok"

Location is ok. Shopping and parking accessibility is top-notch.

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4.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.2

"Room needs to be improved"

Old, poorly maintained rooms with substandard A/C and furnishings. Rooms are poorly-maintained, but big with comfortable beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.2

"Service could be improved"

Okay reception, poor housekeeping, and friendly but unprofessional service.

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4.1

"Food could be better"

Food could be better.

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3.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Sauna not so nice.

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1.0

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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7.6

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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5.7

"Location is ok"

Location is ok.

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4.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.2

"Food could be better"

Food could be better.

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4.1

"Room needs to be improved"

Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture. Comfortable beds in spacious rooms. Shower can be a problem.

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3.9

"Service could be improved"

Okay reception, poor housekeeping, and friendly but unprofessional service.

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3.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Sauna not so nice.

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1.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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7.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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5.8

"Location is ok"

Location is ok.

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4.5

"Room needs to be improved"

Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture. Comfortable beds in spacious rooms. Shower can be a problem.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Service could be improved"

Complaints about reception service. Service is welcoming, but housekeeping is not great.

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3.9

"Value for money could be better"

Value for money could be better.

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3.6

"Food could be better"

Food could be better.

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3.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.0

"Rather comfortable"

Large, comfortable rooms.

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4.4

"Service could be improved"

Service could be improved.

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3.9

"Room needs to be improved"

Rooms are spacious, although generally below-par with unsightly bathrooms.

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3.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.2

"Could use a good cleaning"

Could use a good cleaning.

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7.4

"Rather comfortable"

Rather comfortable.

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4.2

"Room needs to be improved"

Room needs to be improved.

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4.0

"Service could be improved"

Service could be improved.

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