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595 YANAN ROAD, 310006, Hangzhou, China

Review Score

Based on 4457 reviews

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9.3

Location

9.5

1583 reviews

Cleanliness

8.9

247 reviews

Food

8.9

196 reviews

Service

8.4

1047 reviews

Breakfast

8.2

315 reviews

Room

6.1

1101 reviews

WiFi

2.1

19 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Convenient car access and well-priced parking. Central location with great sightseeing, dining out and shopping. Parking is rare. Near to public transport and the airport.

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8.9

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.9

"Delicious food"

Affordable restaurant with great food, especially the desserts and snacks.

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8.4

"Fantastic service"

Great housekeepers and professional service. Reception and management are fine. Restaurant could offer better service. Concierge service could be more helpful.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.1

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Small rooms with poor furniture, A/C, and TV's. Small but relatively clean bathrooms. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Near downtown with great sightseeing and shopping.

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9.0

"Clean"

Clean hotel facilities. Clean rooms.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.6

"Delicious food"

Food is great, especially the desserts.

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7.6

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine. Restaurant could offer better service.

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5.7

"Room is all right"

Clean, reasonable rooms. Smaller, old rooms and bathrooms, and inadequate A/C.

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4.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.9

"Delicious food"

Delicious food.

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8.5

"Fantastic service"

Great housekeepers and professional service. Reception is alright, but restaurant service is disappointing.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Poorly-maintained, old rooms, small bathrooms, and bad A/C. Shower can be a problem.

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9.8

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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9.1

"Delicious food"

Food is great, especially the desserts.

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9.0

"Clean"

Clean rooms.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.2

"Room is all right"

Average rooms with standard beds. Clean but small rooms and bathrooms.

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4.3

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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9.7

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.8

"Delicious food"

Delicious food.

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8.6

"Fantastic service"

Service is professional and friendly.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.0

"Room is all right"

Guests complained about the bathrooms and room sizes.

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4.4

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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