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595 YANAN ROAD, 310006, Hangzhou, China

Review Score

Based on 3763 reviews

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9.5

Location

9.5

1278 reviews

Cleanliness

9.3

220 reviews

Service

8.7

1007 reviews

Food

8.7

170 reviews

Breakfast

8.0

241 reviews

Room

7.0

892 reviews

WiFi

3.9

11 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Convenient car access and well-priced parking. Near to public transport and the airport. Parking is rare.

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9.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.7

"Fantastic service"

Friendly and professional housekeepers. Management is acceptable. Restaurant could offer better service. Concierge service could be more helpful.

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8.7

"Delicious food"

Affordable restaurant with great food, especially the desserts and snacks.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Tidy rooms with great views. Poorly maintained, little room with inadequate air conditioners and televisions. Small but relatively clean bathrooms. Shower can be a problem.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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9.2

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.9

"Fantastic service"

Friendly and professional housekeepers. Management is acceptable.

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8.7

"Delicious food"

Food is great, especially the desserts.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

The rooms are average sized, but are clean and have excellent views. Poorly-maintained, old rooms, small bathrooms, and bad A/C. Shower can be a problem.

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9.4

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Near downtown with great sightseeing and shopping.

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9.3

"Clean"

Clean hotel facilities. Clean rooms.

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8.5

"Delicious food"

Food is great, especially the desserts.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine.

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6.9

"Room is all right"

Clean, reasonable rooms. Smaller, old rooms and bathrooms, and inadequate A/C.

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4.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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9.3

"Clean"

Clean rooms.

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8.9

"Delicious food"

Delicious food.

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8.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Average rooms with standard beds. Clean but small rooms and bathrooms.

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4.4

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.5

"Delicious food"

Delicious food.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Guests complained about the bathrooms and room sizes.

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