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Zhejiang Grand Hotel

  • hotel stars
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595 YANAN ROAD, 310006, Hangzhou, China

Review score

Based on 4607 hotel review

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9.4

Location

9.5

1602 reviews

Cleanliness

9.0

252 reviews

Food

8.7

190 reviews

Service

8.5

1066 reviews

Breakfast

7.9

340 reviews

Room

6.3

1152 reviews

WiFi

2.6

21 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Convenient car access and well-priced parking. Central location with great sightseeing, dining out and shopping. Parking is rare. Near to public transport and the airport.

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9.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.7

"Delicious food"

Affordable restaurant with great food, especially the desserts and snacks.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Restaurant could offer better service. Concierge service could be more helpful.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.3

"Room is all right"

Average rooms with kitchenettes. Small but clean rooms with great views and beds. Small but relatively clean bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

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2.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.5

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Near downtown with great sightseeing and shopping.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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8.8

"Delicious food"

Food is great, especially the desserts.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Friendly service, with good housekeeping, but restaurant service is not great. Professional service with great reception and decent management.

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6.1

"Room is all right"

Decent, clean rooms with great beds and awesome views. Smaller, old rooms and bathrooms, and inadequate A/C. Shower can be a problem.

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2.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.2

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.7

"Delicious food"

Delicious food.

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8.4

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine. Restaurant could offer better service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.3

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Poorly-maintained, old rooms, small bathrooms, and bad A/C. Shower can be a problem.

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9.8

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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9.0

"Clean"

Clean rooms.

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9.0

"Delicious food"

Delicious food.

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8.6

"Fantastic service"

Friendly service and great reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Tidy rooms with excellent beds. Rooms and bathrooms are small.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.7

"Delicious food"

Delicious food.

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8.7

"Fantastic service"

Service is professional and friendly.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.3

"Room is all right"

Guests complained about the bathrooms and room sizes.

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