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595 YANAN ROAD, 310006, Hangzhou, China

Review Score

Based on 2875 reviews

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9.3

Location

9.5

1244 reviews

Cleanliness

9.2

202 reviews

Food

8.7

143 reviews

Service

8.5

794 reviews

Breakfast

7.7

204 reviews

Room

6.2

854 reviews

WiFi

2.5

14 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Convenient car access and well-priced parking. Near downtown with great sightseeing and shopping. Near to public transport and the airport. Parking is rare.

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9.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.7

"Delicious food"

Affordable restaurant with great food, especially the desserts and snacks.

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8.5

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine. Restaurant could offer better service. Concierge service could be more helpful.

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7.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.2

"Room is all right"

Rooms are clean and decent overall with okay beds. Poorly maintained, little room with inadequate air conditioners and televisions. Small but relatively clean bathrooms. Shower can be a problem. Kitchenette is acceptable.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Near downtown with great sightseeing and shopping.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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8.5

"Delicious food"

Food is great, especially the desserts.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Friendly and professional housekeepers. Decent reception but complaints about management.

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6.1

"Room is all right"

Average rooms with standard beds. Clean but small rooms and bathrooms.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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9.0

"Clean"

Clean hotel facilities. Clean rooms.

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8.6

"Delicious food"

Delicious food.

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8.5

"Fantastic service"

Great housekeepers and professional service. Reception and management are fine.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.0

"Room is all right"

Clean, reasonable rooms. Small rooms and bathrooms with poor maintenance. Shower can be a problem.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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9.1

"Clean"

Clean rooms.

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8.9

"Delicious food"

Delicious food.

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8.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.1

"Room is all right"

Average rooms with standard beds. Clean but small rooms and bathrooms.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.2

"Room is all right"

Guests complained about the bathrooms and room sizes.

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