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595 YANAN ROAD, 310006, Hangzhou, China

Review Score

Based on 4053 reviews

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9.5

Location

9.5

1394 reviews

Cleanliness

9.1

233 reviews

Food

8.8

175 reviews

Service

8.8

1053 reviews

Breakfast

8.3

259 reviews

Room

6.3

963 reviews

WiFi

2.1

12 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Convenient car access and well-priced parking. Parking is rare. Near to public transport and the airport.

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9.1

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.8

"Delicious food"

Affordable restaurant with great food, especially the desserts and snacks.

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8.8

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine. Restaurant could offer better service. Concierge service could be more helpful.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.3

"Room is all right"

Small and poorly maintained rooms. Tidy rooms with great views. Small rooms and poorly cleaned bathrooms. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower can be a problem.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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8.9

"Clean"

Clean hotel facilities. Clean rooms.

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8.8

"Delicious food"

Food is great, especially the desserts.

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8.8

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine.

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8.2

"Best value for money"

Best value for money.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Poorly-maintained, old rooms, small bathrooms, and bad A/C. Shower can be a problem.

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9.4

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Near downtown with great sightseeing and shopping.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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8.6

"Delicious food"

Food is great, especially the desserts.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine.

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6.3

"Room is all right"

Rooms are clean and decent overall with okay beds. Smaller, old rooms and bathrooms, and inadequate A/C.

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4.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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9.1

"Clean"

Clean rooms.

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9.0

"Delicious food"

Delicious food.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Friendly service and great reception.

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6.1

"Room is all right"

Average rooms with standard beds. Clean but small rooms and bathrooms.

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4.3

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Delicious food"

Delicious food.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.3

"Room is all right"

Guests complained about the bathrooms and room sizes.

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