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No.18 Wensan Road,Xihu District, 310012, Hangzhou, China

Review Score

Based on 2393 reviews

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9.0

Cleanliness

9.2

204 reviews

Location

9.0

678 reviews

Room

7.4

636 reviews

Service

7.2

421 reviews

Breakfast

7.0

289 reviews

WiFi

5.7

14 reviews

100% Verified Real Reviews

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9.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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9.0

"Great location"

Good location, close to public transport. Convenient car access and well-priced parking. Average parking. Near downtown with great sightseeing and shopping. Close to business sites.

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7.4

"Great room"

Clean rooms with great views and decent beds. Poorly-maintained, small, old rooms with inadequate A/C. Small but relatively clean bathrooms. Shower can be a problem.

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7.2

"Fantastic service"

Reception and housekeeping are friendly. Reception should be more attentive.

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7.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.7

"Regular internet service"

Regular internet service.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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8.8

"Great location"

Great location near shopping and public transport. Convenient car access and well-priced parking. Average parking.

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7.0

"Fantastic service"

Great service, but bad reception. Great, friendly housekeeping.

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6.9

"Breakfast is average"

Breakfast is average.

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6.9

"Room is all right"

Clean, reasonable rooms. Old, small rooms with poor quality bathrooms and A/C.

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4.5

"More comfort would be nice"

Rooms are small and not very comfortable with poor A/C, but noise level is reasonable.

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9.3

"Clean"

Clean hotel facilities. Clean rooms.

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8.8

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking.

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8.5

"Best value for money"

Best value for money.

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6.9

"Room is all right"

Rooms are clean and decent overall with okay beds. Old, small rooms with poor quality bathrooms and A/C.

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6.9

"Service is adequate"

Great service, but bad reception. Friendly and professional housekeepers.

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6.6

"Breakfast is average"

Breakfast is average.

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4.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.0

"Great location"

Great location.

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7.3

"Fantastic service"

Service staff are great but the reception is lacking.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.9

"Room is all right"

Small, but acceptable, rooms.

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6.3

"Ordinary amenities"

Average hotel building.

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4.7

"More comfort would be nice"

Small and uncomfortable rooms.

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9.3

"Clean"

Clean.

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8.7

"Great location"

Great location.

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8.1

"Best value for money"

Best value for money.

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7.4

"Fantastic service"

Fantastic service.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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6.6

"Room is all right"

Room is all right.

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4.5

"More comfort would be nice"

Lacking in comfort, but noise level is acceptable.

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