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37, Nanshan Road, Hangzhou, Zhejiang Province 0, 310007, Hangzhou, China

Review Score

Based on 3275 reviews

heart

9.4

Location

9.4

988 reviews

Service

9.0

1205 reviews

Breakfast

8.7

328 reviews

Food

8.6

400 reviews

Vibe

8.4

1306 reviews

Room

6.7

1031 reviews

Amenities

6.5

354 reviews

WiFi

5.4

15 reviews

Value for money

5.1

212 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location with excellent sightseeing. Excellent parking and car access. Close to public transport.

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9.0

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service. Good shuttle service.

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8.7

"Tasty breakfast"

Great and affordable breakfast.

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8.6

"Delicious food"

Great dining experience, with tasty fish, seafood, desserts, and fruits. Food is a bit overpriced.

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8.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Nice lake hotel. Good for traveling with friends. Good choice for a city trip.

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6.7

"Room is all right"

Small, clean, adequate rooms with great beds. Great kitchenettes and views, but outdated, with poor A/C. Badly maintained and cleaned rooms with poor furnishings. Standard TV's and decent balconies. Shower can be a problem.

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6.5

"Ordinary amenities"

Mediocre building with old facilities. Great hotel grounds with a beautiful entrance area.

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5.4

"Regular internet service"

Average wifi quality.

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5.1

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Fair breakfast prices.

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9.3

"Great location"

Good location, close to public transport. Nice access by car with excellent sightseeing.

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9.1

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service. Good shuttle service.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.8

"Delicious food"

Pricey but overall excellent restaurant with fantastic desserts.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating.

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6.3

"Room is all right"

Rooms and bathrooms are quite small, but generally OK with nice beds. Less well maintained, older rooms with poor A/C, although views are pleasant. Shower can be a problem.

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5.5

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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4.4

"More comfort would be nice"

Problems with room size, comfort, and A/C. Peaceful rooms with great beds.

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9.5

"Great location"

Great location with good access by car.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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8.6

"Delicious food"

Delicious food.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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7.2

"Great room"

Small, old, but clean rooms with beautiful views.

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4.9

"Value for money could be better"

Value for money could be better.

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9.5

"Great location"

Good location, close to public transport. Good accessibility by car.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.5

"Delicious food"

Delicious food.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating.

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6.6

"Room is all right"

Rooms with great views and excellent beds. Small, old rooms.

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5.0

"Fairly good value for money"

Value for money could be better.

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9.5

"Great location"

Good location, close to public transport.

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8.8

"Fantastic service"

Service is professional and friendly.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Delicious food"

Delicious food.

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8.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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6.6

"Room is all right"

Small, typical rooms with lovely views.

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