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37, Nanshan Road, Hangzhou, Zhejiang Province 0, 310007, Hangzhou, China

Review Score

Based on 2457 reviews

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9.3

Location

9.1

838 reviews

Service

8.4

801 reviews

Breakfast

8.3

203 reviews

Vibe

8.2

1022 reviews

Food

8.2

287 reviews

Room

6.1

830 reviews

Amenities

6.0

279 reviews

Value for money

4.7

179 reviews

WiFi

2.7

12 reviews

Wellness Area

2.1

12 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location somewhat accessible by car. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.4

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service.

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8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Nice lake hotel. Good for traveling with friends. Good choice for a city trip.

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8.2

"Delicious food"

Great dining experience, with tasty fish, seafood, desserts, and fruits. Food is a bit overpriced.

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6.1

"Room is all right"

The rooms are alright, but small and old. Clean rooms with wonderful beds and stunning views. Small rooms and poorly cleaned bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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6.0

"Ordinary amenities"

Amenities and facilities adequate but in need of updating. Great hotel grounds with a beautiful entrance area.

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4.7

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.0

"Great location"

Great location somewhat accessible by car. Close to public transport and sightseeing.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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5.9

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Small rooms and bathrooms with poor maintenance. Shower can be a problem.

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4.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.8

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Quiet rooms and beds are alright.

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9.4

"Great location"

Good location, close to public transport. Reasonably accessible by car.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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8.0

"Fantastic service"

Service is professional and friendly.

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5.8

"Room is all right"

Decent, clean rooms with great beds and awesome views. Poorly maintained, old, small rooms with poor bathrooms.

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4.5

"Value for money could be better"

Value for money could be better.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location somewhat accessible by car.

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8.7

"Fantastic service"

Service is professional and friendly.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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6.0

"Room is all right"

The rooms are alright, but small and old. Views are great and rooms are clean.

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4.5

"Value for money could be better"

Value for money could be better.

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9.3

"Great location"

Good location, close to public transport.

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8.3

"Fantastic service"

Service is professional and friendly.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.1

"Room is all right"

Small, typical rooms with lovely views.

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