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Carrera 2a No.6-80 Av. Tamacá , Santa Marta, Colombia

Review Score

Based on 1205 reviews

heart

8.0

Wellness Area

9.6

22 reviews

Pool

9.3

127 reviews

Amenities

8.5

135 reviews

Breakfast

7.5

80 reviews

Location

7.4

128 reviews

Service

6.0

342 reviews

Room

4.7

233 reviews

Food

4.2

208 reviews

WiFi

2.4

70 reviews

Value for money

1.8

137 reviews

100% Verified Real Reviews

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9.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.3

"Great pool"

Good pool, acceptably clean.

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8.5

"Great amenities"

Great hotel grounds and buildings. Poor quality lobby with mediocre facilities. Beautiful architecture.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.4

"Great location"

Great location near the airport.

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6.0

"Service is adequate"

Staff is very friendly but not that professional, with mediocre restaurant service. Complaints about housekeeping and reception. Room service could have been improved. Great hotel security. Good pool/beach service.

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4.7

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Out-dated rooms with small bathrooms and poor beds and furniture. Large rooms with beautiful balconies and charming views. Air conditioning and TV's are decent. Shower can be a problem.

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4.2

"Food could be better"

Substandard dining experience and unpopular side dishes. Okay but overpriced menu. No good fish & seafood.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.3

"Great pool"

Great pool.

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8.6

"Great amenities"

Nice buildings and decent facilities.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great location"

Great location.

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5.7

"Service is adequate"

Service is quite professional and decent in the restaurant. Friendly service, but substandard housekeeping and reception.

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4.4

"Room needs to be improved"

Poor cleanliness in outdated rooms, with bed and bathroom complaints. Okay-sized rooms with good views. Shower can be a problem.

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4.2

"Food could be better"

Poor dining experience overall; decent menu, but restaurant is expensive.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.4

"Great pool"

Great pool.

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8.5

"Great amenities"

Nice buildings and decent facilities.

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7.4

"Great location"

Great location.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.0

"Service is adequate"

Poorly rated restaurant service, although reception is OK with friendly, fairly professional service. Room service could have been improved.

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4.5

"Room needs to be improved"

Older rooms with substandard bathrooms and beds. Spacious rooms with excellent views.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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1.7

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.4

"Great pool"

Great pool.

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7.2

"Great location"

Great location.

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6.1

"Service is adequate"

Service is adequate.

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5.1

"Room is all right"

Room is all right.

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4.3

"Food could be better"

Food could be better.

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