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Carrera 2a No.6-80 Av. Tamacá , Santa Marta, Colombia

Review Score

Based on 2124 reviews

heart

8.7

Pool

8.4

156 reviews

Amenities

8.4

158 reviews

Location

8.4

174 reviews

Breakfast

7.7

89 reviews

Wellness Area

7.6

26 reviews

Service

6.4

427 reviews

Room

5.6

289 reviews

Food

4.4

273 reviews

WiFi

2.9

76 reviews

Value for money

2.4

189 reviews

100% Verified Real Reviews

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8.4

"Great pool"

Clean pool area.

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8.4

"Great amenities"

Uninspiring entrance area, but updated facilities. Unspectacular architecture.

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8.4

"Great location"

Great location near the airport. Close to the beach, restaurants, and bars.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great wellness & sports facilities"

Great for wellness, with a decent fitness area.

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6.4

"Service is adequate"

Service professional and friendly except at the restaurant. Guests complain about reception staff and management. Great hotel security. Booking process should be better organized. Room service could have been improved.

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5.6

"Room is all right"

Average rooms, poorly cleaned and maintained. Outdated rooms with bad beds, TV's and unclean bathrooms. Rooms are large with pleasant views and nice A/C. Kitchenettes and minibars are as expected. Shower can be a problem.

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4.4

"Food could be better"

Guests complain about the dining, with a poor menu and high prices. No good fish & seafood.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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8.5

"Great pool"

Great pool.

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8.4

"Great amenities"

Nice building.

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7.9

"Great location"

Great location.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.6

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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4.3

"Room needs to be improved"

Spacious but not particularly clean rooms, and poorly rated beds.

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4.1

"Food could be better"

Guests complain about the dining, with a poor menu and high prices.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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8.7

"Great pool"

Great pool.

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8.5

"Great amenities"

Nice building.

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7.9

"Great location"

Great location.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.1

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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4.8

"Room needs to be improved"

Great views from large but outdated rooms with subpar beds.

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4.4

"Food could be better"

Food is unimpressive and pricey.

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3.7

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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2.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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6.4

"Service is adequate"

Service is adequate.

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5.1

"Room is all right"

Room is all right.

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