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Carrera 2a No.6-80 Av. Tamacá , Santa Marta, Colombia

Review Score

Based on 1732 reviews

heart

8.5

Wellness Area

9.7

27 reviews

Pool

8.7

146 reviews

Amenities

8.7

152 reviews

Location

8.0

149 reviews

Breakfast

7.4

85 reviews

Service

6.1

376 reviews

Room

4.1

263 reviews

Food

3.8

247 reviews

Value for money

1.8

172 reviews

WiFi

1.7

81 reviews

100% Verified Real Reviews

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9.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.7

"Great pool"

Good pool, acceptably clean.

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8.7

"Great amenities"

Uninspiring entrance area, but updated facilities. Beautiful architecture. Hotel grounds need more attention.

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8.0

"Great location"

Great location near the airport. Great nearby restaurants, bars, and shopping right by beach.

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7.4

"Tasty breakfast"

Great and affordable breakfast.

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6.1

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar. Great hotel security. Room service could have been improved.

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4.1

"Room needs to be improved"

Poorly cleaned, old rooms with subpar beds and TVs. Large rooms with great views and nice kitchenettes. Guests complain about bathrooms, minibars, and general room maintenance. Shower can be a problem. Standard air conditioning.

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3.8

"Food could be better"

Guests complain about the dining, with a poor menu and high prices. No good fish & seafood.

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1.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Fair breakfast prices.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great pool"

Great pool.

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8.7

"Great amenities"

Nice building.

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7.8

"Great location"

Great location.

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7.1

"Tasty breakfast"

Tasty breakfast.

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5.4

"Service is adequate"

Guests complain about reception and service professionalism. Average restaurant service, but friendly overall.

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3.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Spacious rooms and nice views, but substandard beds and bathrooms.

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3.7

"Food could be better"

Guests complain about the dining, with a poor menu and high prices.

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3.3

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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1.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.9

"Great pool"

Great pool.

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8.6

"Great amenities"

New facilities.

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7.9

"Great location"

Great location.

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7.0

"Tasty breakfast"

Breakfast is average.

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5.7

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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3.9

"Room needs to be improved"

Uncomfortable beds and old, poorly maintained rooms. Spacious rooms with excellent views.

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3.7

"Food could be better"

Food and menu are not highly reviewed. Food is a bit overpriced.

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3.4

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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1.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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6.2

"Service is adequate"

Service is adequate.

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4.5

"Room needs to be improved"

Room needs to be improved.

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