Service is great, except for some complaints about housekeeping. Reception and bar service are excellent. Valet service could be better. Booking process should be better organized. Management is acceptable. Room service could have been improved.
Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.
"Breakfast is average"
Affordable, fairly tasty breakfasts.
"Room is all right"
Average rooms, poorly cleaned and maintained. Great views, but poor quality beds and furniture in somewhat old rooms. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.
Poor comfort, small bathrooms, and inadequate A/C and beds. Noise level is acceptable.
"Amenities are not the best"
Outdated facilities with a decent entrance area. Elevator in need of updating.
"Could use a good cleaning"
Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.