Bar and Beverages
Value for money
Great Overall Ranking
Excellent Business Hotel
Excellent Romantic Hotel
Great City Hotel
Located at the Hermosilla street is one of Madrid’s most famous 5 star hotels, the Gran Meliá Fénix. Offering luxurious rooms, state-of-the-art gym facilities, cocktail lounges and much more this hotel will ensure your stay with them is an amazing one. The hotel’s rooms are very elegantly decorated featuring English style décor. Each room is equipped with a flat-screen TV and iPod stations. The bathrooms are clean, complete with bathrobes and slippers for you. Guests can also enjoy free Wi-Fi. Gran Meliá Fénix also offers great dining option. Its Caray Restauramt and Dry Martini by Javier de las Muelas are widely regarded as some of the best places to eat in all of Madrid. If you happen to be at the Gran Meliá Fénix during the summers, do have your dinner served to you up on the hotel’s terrace in Plaza Colon. The fitness centre of his 5-star hotel is also worth mentioning. Whether you want to work out or book yourself some relaxing massages, you will find yourself with plenty of options to choose from. The hotel has bilingual staff so even if you do not speak their language, they do. They also offer airport shuttle services.
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
No more than two children permitted per double room. Only children under the age of 13 may share their parents' bed.
Well-located, although unfortunately the parking isn't easy. Near enough to the city centre, with great sightseeing, shopping, and dining.
Clean hotel facilities. Clean rooms.
Affordable restaurant with a great menu and lovely food, particularly desserts.
"Good internet service"
Good internet service.
Service, especially restaurant service and housekeeping, is friendly and professional. The bar needs better service. Concierge service is average.
"Bar is awesome"
Nice bar with tasty alcoholic drinks. The bar needs better service.
Tasty yet pricey breakfasts.
"Room is all right"
Decent, clean rooms, so-so views, and comfortable beds. Smaller, old rooms and bathrooms, and inadequate A/C. Poorly maintained rooms with low quality furniture. Shower can be a problem.
"Fairly good value for money"
Fairly good value for money. High priced breakfast. Affordable food.
"More comfort would be nice"
Problems with room size, comfort, and A/C. Comfortable beds.