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1-4-16 Matsuyama, 900-0032, Onna-son, Japan

Review Score

Based on 3309 reviews

heart

7.0

Bar and Beverages

10.0

5 reviews

Food

8.9

80 reviews

Wellness Area

8.4

243 reviews

Location

8.3

539 reviews

Breakfast

7.9

124 reviews

Value for money

6.7

193 reviews

Service

5.5

407 reviews

Room

5.0

813 reviews

WiFi

4.8

31 reviews

Cleanliness

3.0

243 reviews

Comfort

2.6

531 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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8.9

"Delicious food"

Menu is excellent with tasty food.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities. Wellness & sports facilities could use better cleaning. Sauna not so nice.

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8.3

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Medium distance to train station. Adequate access to public transport. Good access to airport.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.7

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.5

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Laundry service can be improved. Booking process is sufficient. Recreation staff could be nicer. Hotel security can be an issue.

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5.0

"Room is all right"

Rooms have problems with size, cleanliness, and maintenance. Mediocre sized, poorly cleaned bathrooms. Mediocre beds and TVs. Old rooms with poor furniture and A/C, but wonderful views. Shower can be a problem. Good minibar.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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2.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. So-so beds and bathroom size.

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8.3

"Great location"

Great location.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.8

"Fairly good value for money"

Fairly good value for money.

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5.5

"Service is adequate"

Poor quality housekeeping, but decent, friendly service staff.

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4.9

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Average beds.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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2.9

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.3

"Great location"

Great location.

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6.9

"Fairly good value for money"

Fairly good value for money.

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5.5

"Service is adequate"

Service is adequate.

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4.2

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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2.4

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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8.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Great location"

Great location.

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6.5

"Fairly good value for money"

Fairly good value for money.

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5.5

"Service is adequate"

Reception and service are alright. Housekeeping can be a problem.

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4.1

"Room needs to be improved"

Rooms could be larger.

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2.4

"More comfort would be nice"

Small and uncomfortable rooms.

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8.4

"Great location"

Great location.

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4.0

"Room needs to be improved"

Small rooms with cleanliness complaints.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.4

"More comfort would be nice"

Small and uncomfortable rooms.

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