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1-4-16 Matsuyama, 900-0032, Onna-son, Japan

Review Score

Based on 3487 reviews

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7.0

Wellness Area

8.4

279 reviews

Location

8.4

585 reviews

Breakfast

7.8

147 reviews

WiFi

7.0

33 reviews

Value for money

6.7

204 reviews

Service

5.6

445 reviews

Room

4.8

860 reviews

Cleanliness

2.8

257 reviews

Comfort

2.4

538 reviews

100% Verified Real Reviews

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities. Sauna not so nice. Wellness & sports facilities could use better cleaning.

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8.4

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Train station is a bit far. Near to public transport and the airport.

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7.8

"Tasty breakfast"

Great and affordable breakfast.

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7.0

"Good internet service"

Average wifi quality.

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6.7

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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5.6

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception. Smooth booking process. Laundry service can be improved. Recreation staff could be nicer.

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4.8

"Room needs to be improved"

Lovely view, although rooms are small, old and poorly cleaned. Mediocre sized, poorly cleaned bathrooms. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Average minibars and furniture. Shower can be a problem.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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2.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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8.7

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.1

"Service is adequate"

Service is adequate.

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5.0

"Room is all right"

Small rooms with cleanliness complaints. Bathroom is ok.

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4.6

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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2.6

"More comfort would be nice"

Small and uncomfortable rooms.

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8.5

"Great location"

Great location with good access by car.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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4.9

"Service could be improved"

Service could be improved.

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3.7

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.1

"More comfort would be nice"

Small and uncomfortable rooms.

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8.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.2

"Great location"

Great location with good access by car.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.5

"Fairly good value for money"

Fairly good value for money.

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5.9

"Service is adequate"

Service is average, but very friendly.

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5.4

"Ordinary amenities"

Average hotel building.

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4.5

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.5

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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8.1

"Great location"

Great location.

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5.4

"Service is adequate"

Great service, but bad reception.

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4.4

"Room needs to be improved"

Rooms could be larger.

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2.4

"More comfort would be nice"

Small and uncomfortable rooms.

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