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1-4-16 Matsuyama, 900-0032, Onna-son, Japan

Review Score

Based on 2809 reviews

heart

7.0

Bar and Beverages

10.0

5 reviews

Food

8.6

69 reviews

Wellness Area

8.4

207 reviews

Location

8.2

502 reviews

Breakfast

8.1

90 reviews

Value for money

6.6

178 reviews

Service

5.2

342 reviews

WiFi

4.8

27 reviews

Room

4.1

736 reviews

Cleanliness

3.9

225 reviews

Comfort

2.5

481 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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8.6

"Delicious food"

Menu is excellent with tasty food.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities. Wellness & sports facilities could use better cleaning. Sauna not so nice.

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8.2

"Great location"

Great location. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping. Near to public transport and the airport. Medium distance to train station.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.2

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Laundry service can be improved. Booking process is sufficient. Recreation staff could be nicer.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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4.1

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Small rooms and poorly cleaned bathrooms. Mediocre beds and TVs. Old rooms with poor furniture and A/C, but wonderful views. Shower can be a problem. Good minibar.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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2.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.5

"Delicious food"

Delicious food.

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8.4

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.7

"Fairly good value for money"

Fairly good value for money.

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5.4

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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4.6

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Average beds.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.6

"Fairly good value for money"

Fairly good value for money.

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5.1

"Service is adequate"

Service is average, but very friendly.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Room needs to be improved"

Guests complained about size, comfort, cleanliness, and bathrooms.

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2.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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8.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.0

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Average beds.

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2.2

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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8.3

"Great location"

Great location.

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6.5

"Fairly good value for money"

Fairly good value for money.

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5.4

"Service is adequate"

Service is adequate.

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5.1

"Ordinary amenities"

Average hotel building.

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4.7

"Vibe is not too good"

Vibe is not too good.

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4.1

"Room needs to be improved"

Small rooms with cleanliness complaints.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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2.6

"More comfort would be nice"

Small and uncomfortable rooms.

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