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1-4-16 Matsuyama, 900-0032, Onna-son, Japan

Review Score

Based on 2666 reviews

heart

6.9

Location

8.2

507 reviews

Wellness Area

8.1

203 reviews

Breakfast

7.9

97 reviews

Value for money

7.0

183 reviews

WiFi

6.2

27 reviews

Service

5.2

343 reviews

Room

4.1

728 reviews

Cleanliness

3.9

224 reviews

Comfort

2.5

475 reviews

100% Verified Real Reviews

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8.2

"Great location"

Great location with good parking availability. Central location with great sightseeing, dining out and shopping. Train station is a bit far. Adequate access to public transport. Good access to airport.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities. Wellness & sports facilities could use better cleaning. Sauna not so nice.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Best value for money"

Best value for money. High priced breakfast.

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6.2

"Regular internet service"

Average wifi quality.

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5.2

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Laundry service can be improved. Booking process is sufficient. Recreation staff could be nicer.

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4.1

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Small rooms and poorly cleaned bathrooms. Decent beds and minibars. Old rooms with poor furniture and A/C, but wonderful views. Shower can be a problem. Nice TV.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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2.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.4

"Great location"

Great location, with good shopping nearby and easy access by car. Adequate access to public transport.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.8

"Tasty breakfast"

Tasty breakfast.

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5.5

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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4.7

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Average beds. Nice TV.

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4.2

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.2

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.0

"Best value for money"

Fairly good value for money.

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5.1

"Service is adequate"

Service is average, but very friendly.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Room needs to be improved"

Guests complained about size, comfort, cleanliness, and bathrooms.

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1.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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8.2

"Great location"

Great location with good parking availability.

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8.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.0

"Best value for money"

Fairly good value for money.

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4.9

"Service could be improved"

Friendly but otherwise subpar service. Reception is OK but housekeeping is substandard.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Average beds.

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2.3

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.4

"Great location"

Great location.

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6.9

"Fairly good value for money"

Fairly good value for money.

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4.9

"Service could be improved"

Service could be improved.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Room needs to be improved"

Small rooms with cleanliness complaints.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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2.4

"More comfort would be nice"

Small and uncomfortable rooms.

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