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1-4-16 Matsuyama, 900-0032, Onna-son, Japan

Review Score

Based on 3065 reviews

heart

7.0

Bar and Beverages

10.0

5 reviews

Wellness Area

8.4

230 reviews

Location

8.3

521 reviews

Breakfast

8.0

99 reviews

WiFi

6.8

26 reviews

Value for money

6.7

191 reviews

Service

5.4

366 reviews

Room

4.8

770 reviews

Cleanliness

3.7

238 reviews

Comfort

2.4

497 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities. Wellness & sports facilities could use better cleaning. Sauna not so nice.

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8.3

"Great location"

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping. Train station is a bit far. Near to public transport and the airport.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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6.7

"Fairly good value for money"

Fairly good value for money.

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5.4

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Laundry service can be improved. Booking process is sufficient. Hotel security can be an issue. Recreation staff could be nicer.

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4.8

"Room needs to be improved"

Lovely view, although rooms are small, old and poorly cleaned. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Shower can be a problem. Great minibars and good TVs.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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2.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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8.4

"Great location"

Great location near lots of shopping.

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8.0

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.0

"Best value for money"

Fairly good value for money.

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5.3

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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5.0

"Room is all right"

Average rooms with standard beds. Guests complain about room size, bathrooms, and maintenance.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.8

"Vibe is not too good"

Vibe is not too good.

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2.9

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.2

"Great location"

Great location.

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7.0

"Best value for money"

Best value for money.

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5.4

"Service is adequate"

Service is average, but very friendly.

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3.8

"Room needs to be improved"

Guests complained about size, comfort, cleanliness, and bathrooms.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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2.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.6

"Fairly good value for money"

Fairly good value for money.

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5.4

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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3.9

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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2.1

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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8.3

"Great location"

Great location.

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6.7

"Fairly good value for money"

Fairly good value for money.

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5.6

"Service is adequate"

Service is adequate.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Room needs to be improved"

Small rooms with cleanliness complaints.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Vibe is not too good"

Vibe is not too good.

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2.4

"More comfort would be nice"

Small and uncomfortable rooms.

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