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Boulevard Atlixcayotl Km 5 Fraccionamiento La Vista, 72810, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 580 reviews

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7.5

Breakfast

7.1

32 reviews

Location

6.2

77 reviews

Service

5.6

129 reviews

Food

4.6

42 reviews

Pool

3.8

23 reviews

Vibe

3.4

51 reviews

Room

3.4

166 reviews

Cleanliness

2.6

41 reviews

Value for money

2.5

78 reviews

Bar and Beverages

1.7

6 reviews

WiFi

1.3

37 reviews

Wellness Area

0.8

6 reviews

100% Verified Real Reviews

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7.1

"Tasty breakfast"

Great and affordable breakfast.

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6.2

"Location is ok"

Decent location with good shopping. Pricey, inconvenient parking.

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5.6

"Service is adequate"

Okay reception, poor housekeeping, and friendly but unprofessional service. Room service could have been improved.

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4.6

"Food could be better"

Guests complain about the dining, with a poor menu and high prices.

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3.8

"Pool should be renewed"

Pool should be renewed.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Hotel is fairly plain. Suitable for solo travelers.

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3.4

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

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2.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Fair breakfast prices. Food is a bit overpriced.

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1.7

"Bar could improve"

Bar could improve.

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1.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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0.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.6

"Location is ok"

Location is ok.

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6.0

"Ordinary amenities"

Average hotel building.

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5.1

"Service is adequate"

Service is adequate.

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4.5

"Food could be better"

Food could be better.

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3.6

"Pool should be renewed"

Pool should be renewed.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Old, poorly maintained rooms.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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2.6

"Value for money could be better"

Value for money could be better.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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5.3

"Service is adequate"

Service is adequate.

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5.0

"Comfortable"

More comfort would be nice.

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3.8

"Room needs to be improved"

Room needs to be improved.

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3.5

"Vibe is not too good"

Vibe is not too good.

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2.1

"Value for money could be better"

Value for money could be better.

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6.0

"Service is adequate"

Service is adequate.

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5.1

"Comfortable"

Comfortable.

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3.7

"Room needs to be improved"

Room needs to be improved.

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2.6

"Value for money could be better"

Value for money could be better.

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