Boulevard Atlixcayotl Km 5 Fraccionamiento La Vista, 72810, Heróica Puebla de Zaragoza, Puebla, Mexico
Based on 680 reviews
Tasty yet pricey breakfasts.
Location is ok. Pricey, inconvenient parking. Good shopping and sightseeing. City centre is hard to reach.
Unprofessional service, with poor housekeeping and reception. Friendly service, especially in the restaurant. Room service could have been improved. Valet service could be better.
Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Luxurious Hotel. Stylish hotel. Suitable for solo travelers. Good choice for a city trip.
Bar could improve.
Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.
Pool should be renewed.
Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.
Wifi quality could be improved. Relatively high internet cost.
Wellness & sports facilities could be improved.
Bathrooms and rooms are untidy. Moderately clean hotel facilities.
Nice buildings, and decent amenities.
Location is ok.
Service could be improved.
Not very comfortable, with poor beds.
Vibe is not too good.
Guests complain about the rooms and subpar beds.
Value for money could be better.
Wifi quality could be improved.
More comfort would be nice.
Room needs to be improved.