Boulevard Atlixcayotl Km 5 Fraccionamiento La Vista, 72810, Heróica Puebla de Zaragoza, Puebla, Mexico
Based on 731 reviews
Tasty yet pricey breakfasts.
Location is ok. Pricey, inconvenient parking. Good shopping and sightseeing. City centre is hard to reach.
Unprofessional, low rated restaurant service. Service friendliness is ok, but reception and housekeeping were substandard. Valet service could be better. Room service could have been improved.
Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Luxurious Hotel. Stylish hotel. Suitable for solo travelers. Good choice for a city trip.
Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.
Uncomfortable and noisy, but spacious, rooms with less than ideal beds.
Wifi quality could be improved. Relatively high internet cost.
Dining disappointed some guests in quality and price.
Pool should be renewed.
Bathrooms and rooms are untidy. Hotel facilities could use a good clean.
Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.
Bar could improve.
Poorly reviewed fitness area.
Average hotel building.
Not very comfortable, with poor beds.
Guests complain about the rooms and subpar beds.
Value for money could be better.
Wifi quality could be improved.
Room needs to be improved.