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3 1 1 UMEDA KITAKU , 530-0001, Osaka-shi, Japan

Review Score

Based on 5631 reviews

heart

8.3

Location

9.5

2421 reviews

Breakfast

8.0

225 reviews

Service

7.9

1158 reviews

Room

6.3

2062 reviews

WiFi

5.7

79 reviews

Value for money

5.3

412 reviews

Comfort

3.4

1154 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Fantastic service"

Professional and warm service and acceptable housekeeping. Booking process is sufficient. Hotel security can be an issue. Recreation staff is nice. Room service is perfect.

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6.3

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms with inadequate air conditioners, televisions, and minibars. Bathroom size alright, and rooms moderately well-kept. Standard air conditioning. Shower can be a problem.

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5.7

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.3

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food.

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3.4

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped. So-so beds and bathroom size. Standard air conditioning.

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9.8

"Great location"

Great location with good access by car. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

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8.7

"Delicious food"

Delicious food.

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8.4

"Fantastic service"

Great housekeepers and professional service.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

Poor furniture and small, if decently-maintained, rooms. Clean rooms with great views and decent beds. Medium sized bathroom.

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5.5

"Fairly good value for money"

Fairly good value for money.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped. So-so beds and bathroom size.

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9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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8.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great room"

Lovely rooms with pleasant views. Small, old rooms. Clean enough rooms, decent A/C, and acceptable beds. Mediocre sized, poorly cleaned bathrooms. Rooms decently maintained, but furniture is not excellent. Shower can be a problem.

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4.9

"Value for money could be better"

Value for money could be better.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Efficient, friendly service with a nice reception. Booking process is sufficient.

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7.0

"Great room"

Rooms relatively tidy with acceptable beds, yet small with poor furniture. Decent bathrooms and room maintenance. Great view. Standard air conditioning.

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5.9

"Fairly good value for money"

Fairly good value for money.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.2

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Booking process is sufficient.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great amenities"

Nice building. Older facilities and unpleasant entrance area.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.8

"Room is all right"

Beds, room cleanliness and maintenance are alright. Great views, but small rooms. Medium sized bathroom. Shower can be a problem.

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3.0

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped. So-so beds and bathroom size.

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