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3 1 1 UMEDA KITAKU , 530-0001, Osaka-shi, Japan

Review Score

Based on 5119 reviews

heart

8.2

Location

9.6

2272 reviews

Service

8.1

1132 reviews

Breakfast

7.0

133 reviews

Room

5.5

1988 reviews

Value for money

4.9

416 reviews

Comfort

3.4

1126 reviews

WiFi

2.4

63 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient. Recreation staff is nice. Room service is average.

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7.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.5

"Room is all right"

Rooms acceptably tidy, and beds alright, but rooms are small with substandard minibars. Bathroom size alright, and rooms moderately well-kept. Great view. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower was ok.

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4.9

"Value for money could be better"

Value for money could be better. Normally priced food. Acceptable breakfast prices.

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3.4

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. So-so beds and bathroom size.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with good access by car. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

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7.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

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7.5

"Tasty breakfast"

Tasty breakfast.

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4.9

"Room needs to be improved"

Older, small rooms with inadequate A/C. Views are good, menus are average, and rooms are acceptably clean. Bathroom size alright, and rooms moderately well-kept.

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4.6

"Value for money could be better"

Value for money could be better.

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3.0

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. So-so beds and bathroom size.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location, with good shopping nearby and easy access by car. Near public transport, airport, and train station.

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8.8

"Fantastic service"

Great housekeepers and professional service. Booking process is sufficient.

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7.0

"Great amenities"

Decent building with okay entrance area, if somewhat outdated facilities.

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6.6

"Breakfast is average"

Breakfast is average.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.6

"Room needs to be improved"

Small, outdated rooms, poorly cleaned bathrooms, and insufficient A/C. Lovely views and decent beds. Shower was ok.

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2.9

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.3

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small, old rooms. Mediocre sized, poorly cleaned bathrooms. Rooms are reasonably maintained and have okay A/C. Shower was ok.

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3.9

"Value for money could be better"

Value for money could be better.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.5

"Room is all right"

Rooms relatively clean but small and outdated, with less well kept bathrooms. Nice view, decent beds and standard maintenance levels.

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5.5

"Fairly good value for money"

Fairly good value for money.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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