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3 1 1 UMEDA KITAKU , 530-0001, Osaka-shi, Japan

Review Score

Based on 5427 reviews

heart

8.2

Location

9.6

2339 reviews

Breakfast

8.4

182 reviews

Service

8.1

1133 reviews

Room

5.5

2028 reviews

Value for money

5.1

432 reviews

Comfort

3.6

1145 reviews

Wellness Area

2.5

11 reviews

WiFi

2.5

78 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Fantastic service"

Great, professional service from reception and housekeeping. Booking process is sufficient. Recreation staff is nice. Hotel security is ok. Room service is average.

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5.5

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Small rooms with inadequate air conditioners, televisions, and minibars. Great view. Small rooms and poorly cleaned bathrooms. Standard air conditioning. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. Normally priced food. High priced breakfast.

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3.6

"More comfort would be nice"

Small suites with problems of comfort and noise. Decent beds and A/C.

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2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location with good access by car. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

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8.5

"Fantastic service"

Great housekeepers and professional service. Booking process is sufficient.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.2

"Room is all right"

Rooms are mediocre, as are the beds and A/C. Small, yet clean rooms with lovely views. Poor furniture and complaints about bathroom cleanliness.

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4.9

"Value for money could be better"

Value for money could be better.

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3.7

"More comfort would be nice"

Small and uncomfortable rooms. Decent beds and A/C.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

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6.1

"Room is all right"

Moderately tidy rooms, with average A/C. Small, cramped rooms with insufficiently clean bathrooms and substandard furniture. Nice view, decent beds and standard maintenance levels. Shower can be a problem.

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4.2

"Value for money could be better"

Value for money could be better.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Reception is OK, housekeeping good and service professional. Booking process is sufficient.

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6.7

"Room is all right"

Moderately tidy rooms, with average A/C. Rooms are neither new nor spacious, with complaints about furniture. Nice view, decent beds and standard maintenance levels. Small rooms and poorly cleaned bathrooms.

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5.7

"Fairly good value for money"

Fairly good value for money.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location near lots of shopping. Near public transport, airport, and train station. Easy car access but inadequate parking.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great amenities"

Great buildings but less impressive lobby area.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.8

"Room needs to be improved"

Impressive views, but rooms seem aged, small, and unmaintained. Clean enough rooms, decent A/C, and acceptable beds. Bathroom are undersized, and furniture is not great. Shower can be a problem.

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3.1

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Decent beds and A/C.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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