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Theodor-Heuss-Allee 3, 60486, Frankfurt am Main, Germany

Review Score

Based on 3149 reviews

heart

8.0

Location

8.0

530 reviews

Service

7.6

500 reviews

Pool

6.9

103 reviews

Breakfast

6.7

397 reviews

Room

6.5

787 reviews

Bar and Beverages

6.1

94 reviews

Cleanliness

5.7

214 reviews

Food

5.3

170 reviews

Wellness Area

4.9

90 reviews

Vibe

4.5

283 reviews

WiFi

4.1

102 reviews

Value for money

2.9

328 reviews

100% Verified Real Reviews

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8.0

"Great location"

Great location. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping. Close to business sites. Near public transport, airport, and train station. Restaurants & bars in the area are ok.

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7.6

"Fantastic service"

Housekeeping and restaurant service are friendly. Management and reception are decent and somewhat professional. Room service is perfect. Booking process should be better organized. Recreation staff is ok.

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6.9

"Ordinary pool"

Moderately clean pool area.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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6.5

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Outdated, poorly maintained rooms with insufficient A/C. Small rooms and poorly cleaned bathrooms. TV's and furniture not great. Shower can be a problem.

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6.1

"Standard bar"

So-so bar with mediocre drinks. Beverages could be cheaper.

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5.7

"Quite clean"

Rooms and pool are acceptably clean. The bathrooms and dining area need some cleaning. Moderately clean hotel facilities.

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5.3

"Food is all right"

Snacks and dining are okay. Bad desserts & fruits. Side dishes are all right. Restaurant is poorly priced and cleaned.

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4.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is ok. Hotel is relatively luxurious. Great for a wellness holiday. Luxury hotel. Good for business people.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.9

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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8.5

"Great location"

Great location. Close to business sites.

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7.5

"Fantastic service"

Friendly service, and reception was okay.

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7.2

"Great pool"

Great pool.

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6.9

"Comfortable"

Rooms are large, peaceful and quite comfortable, but beds are lacking.

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6.1

"Breakfast is average"

Breakfast is average.

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5.9

"Room is all right"

Rooms spacious but untidy. Older, poorly maintained rooms, and problems with beds and bathroom tidiness. Shower can be a problem.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.7

"Food could be better"

Food could be better.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.0

"Value for money could be better"

Value for money could be better.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to business sites.

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7.0

"Fantastic service"

Friendly service.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Standard bar"

Standard bar.

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6.2

"Room is all right"

Rooms are large and clean enough, with great views. Outdated, badly maintained rooms with poor furniture.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.5

"Complaints about WiFi"

Complaints about WiFi.

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8.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.7

"Fantastic service"

Friendly service, and reception was okay.

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7.3

"Great pool"

Great pool.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.4

"Ordinary amenities"

Average hotel building.

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6.2

"Room is all right"

Old, clean rooms, but so-so beds and furniture.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Food is all right"

Food is all right.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.3

"Value for money could be better"

Value for money could be better.

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7.8

"Great location"

Great location.

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6.9

"Breakfast is average"

Breakfast is average.

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6.0

"Room is all right"

Room is all right.

Photos from travellers