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Theodor-Heuss-Allee 3, 60486, Frankfurt am Main, Germany

Review Score

Based on 2414 reviews

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7.8

Location

8.4

417 reviews

Pool

7.5

65 reviews

Service

7.0

385 reviews

Bar and Beverages

6.4

78 reviews

Breakfast

6.3

310 reviews

Room

6.2

638 reviews

Cleanliness

5.7

172 reviews

Food

5.4

127 reviews

Vibe

5.1

220 reviews

Wellness Area

4.3

65 reviews

WiFi

3.1

84 reviews

Value for money

2.8

249 reviews

100% Verified Real Reviews

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8.4

"Great location"

Great location, close to the train station. Accessible by car, but parking is costly. Close to business sites. Near downtown with great sightseeing and shopping.

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7.5

"Great pool"

Great pool.

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7.0

"Fantastic service"

Friendly but unprofessional service. Reception, housekeeping and restaurant service were adequate. Room service is perfect. Booking process is sufficient. Recreation staff is ok.

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6.4

"Standard bar"

Alright but spendy bar. Alcoholic drinks are not the best.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Room is all right"

Rooms are large and clean enough, with great views. Uncomfortable beds and old, poorly maintained rooms. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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5.7

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities.

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5.4

"Food is all right"

Adequate menu with an alright dining experience. Complaints about restaurant cleanliness, food price, and side dishes. Okay dessert, fruits, and snacks.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Stylish hotel. Entrance area is ok. Luxury hotel. Suitable for solo travelers.

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4.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area. Sauna is ok.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable. Beverages could be cheaper.

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8.7

"Great location"

Great location. Close to business sites.

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7.4

"Great pool"

Great pool.

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7.2

"Fantastic service"

Decent reception, with friendly but unprofessional staff.

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6.2

"Comfortable"

Rooms are large, peaceful and quite comfortable, but beds are lacking.

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6.0

"Breakfast is average"

Breakfast is average.

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5.9

"Room is all right"

Big enough rooms with awesome views. Old rooms with poorly cleaned bathrooms and substandard beds. Poorly maintained and cleaned rooms. Shower can be a problem.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.8

"Food could be better"

Food could be better.

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3.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.3

"Value for money could be better"

Value for money could be better.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to business sites.

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6.5

"Standard bar"

Standard bar.

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6.5

"Room is all right"

Rooms are large and clean enough, with great views. Guests complain about beds, furnishing, and bathrooms.

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6.4

"Service is adequate"

Friendly but unprofessional service.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Food is all right"

Food is all right.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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2.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.7

"Great pool"

Great pool.

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7.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.6

"Breakfast is average"

Breakfast is average.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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5.7

"Room is all right"

Rooms spacious and relatively tidy. Guests complain about beds, furnishing, and bathrooms.

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5.7

"Food is all right"

Food is all right.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Value for money could be better"

Value for money could be better.

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8.6

"Great location"

Great location.

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7.1

"Fantastic service"

Fantastic service.

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6.7

"Breakfast is average"

Breakfast is average.

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5.8

"Room is all right"

Room is all right.

Photos from travellers