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Theodor-Heuss-Allee 3, 60486, Frankfurt am Main (Hesse), Germany

Review Score

Based on 3679 reviews

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8.0

Location

8.2

609 reviews

Pool

7.8

116 reviews

Service

7.6

587 reviews

Breakfast

7.2

474 reviews

Room

6.9

936 reviews

Cleanliness

6.0

251 reviews

Wellness Area

5.9

106 reviews

Vibe

4.6

317 reviews

WiFi

3.3

118 reviews

Value for money

2.9

360 reviews

100% Verified Real Reviews

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8.2

"Great location"

Great location. Accessible by car, but parking is costly. Close to business sites. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby.

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7.8

"Great pool"

Clean pool area.

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7.6

"Fantastic service"

Friendly service, but poorly rated management. Staff is professional enough, with okay reception, housekeeping, and waitstaff. Room service is perfect. Booking process should be better organized. Recreation staff is nice.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.9

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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6.0

"Quite clean"

Clean pool area and moderately clean rooms. The bathrooms and dining area need some cleaning. Clean hotel facilities.

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5.9

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Sauna is ok.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Hotel is relatively luxurious. Great for a wellness holiday. Luxury hotel. Good for business people.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.9

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable. Beverages could be cheaper.

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8.3

"Great location"

Great location. Close to business sites.

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7.9

"Great pool"

Great pool.

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7.6

"Fantastic service"

Friendly service, and reception was okay.

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7.2

"Very comfortable"

Comfortable, spacious, and quiet rooms with subpar beds.

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6.6

"Breakfast is average"

Breakfast is average.

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6.1

"Room is all right"

Rooms spacious and relatively tidy. Older, poorly maintained rooms, and problems with beds and bathroom tidiness. Shower can be a problem.

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5.3

"Food is all right"

Food is all right.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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3.1

"Value for money could be better"

Value for money could be better.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to business sites.

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7.6

"Fantastic service"

Friendly service.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Rooms spacious and relatively tidy. Outdated, badly maintained rooms with poor furniture.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Value for money could be better"

Value for money could be better.

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8.4

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Room is all right.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.4

"Value for money could be better"

Value for money could be better.

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8.0

"Great location"

Great location.

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