facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie policy.
use

Hotel - Review and Rate

Review Score
Based on 4637 hotel reviews

heart_hoteldetailed

8.3

Service

9.0

WiFi

8.7

Bar

8.2

Cleanliness

8.2

Breakfast

8.1

Location

7.7

Pool

7.2

Food

7.2

Room

7.1

Wellness Area

6.3

Value

3.9

Mercure Hotel Koeln West

Mercure Hotel Koeln West

Horbeller Str.1 , 50858, Koeln, Germany

Rating: 8.3 out of 10 (4637 Reviews)

100% Verified Real Reviews

9.0

Fantastic service

  • Professional and friendly service and restaurant service.
  • Great service at reception, bar, and housekeeping.
  • Room service is average.

8.7

Good internet service

  • Good wifi quality.
  • Free internet.

8.2

Bar is awesome

  • Nice bar with tasty alcoholic drinks.
  • Good bar service.

8.2

Clean

  • Clean hotel facilities.
  • Clean rooms and pool area, mostly clean bathrooms.
  • Dining area is relatively clean.
  • Clean wellness & sports facilities.

8.1

Tasty breakfast

  • Tasty yet pricey breakfasts.

7.7

Great location

  • Great location.
  • Decent, but pricey, parking.
  • Near enough to the city centre, with great sightseeing, shopping, and dining.
  • Good accessibility by car.
  • Close to public transport and the train.

7.2

Great pool

  • Clean pool area.

7.2

Delicious food

  • Generally pleasant dining experience with a varied menu and good snacks.
  • Food is pricey, and side dishes are average.
  • Bad desserts & fruits.
  • Dining area is relatively clean.

7.1

Great room

  • Great balconies and clean rooms.
  • Beds are OK, as is the room size, but A/C and furnishings are lacking.
  • Small but relatively clean bathrooms.
  • Badly maintained rooms with subpar minibars and TVs.
  • Shower can be a problem.

6.3

Sufficient wellness & sports facilities

  • Sufficient wellness & sports facilities.
  • Sauna is ok.
  • Clean wellness & sports facilities.

3.9

Value for money could be better

  • Value for money could be better.
  • Pricey breakfast and dining.
  • Free internet.

Browse
traveller photo gallery

Hotel:

Mercure Hotel Koeln West