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5 de Febrero 1303, 76138, Santiago de Querétaro, Querétaro, Mexico

Review Score

Based on 2263 reviews

heart

8.2

WiFi

8.8

12 reviews

Location

7.7

189 reviews

Service

7.2

436 reviews

Breakfast

6.8

110 reviews

Room

5.1

389 reviews

Cleanliness

4.4

104 reviews

Comfort

3.9

165 reviews

Wellness Area

3.1

14 reviews

Pool

1.4

5 reviews

100% Verified Real Reviews

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8.8

"Good internet service"

Good wifi quality.

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7.7

"Great location"

Generally well-located with OK shopping options. So-so car access and parking.

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7.2

"Fantastic service"

Wonderful service and decent housekeepers. Reception is OK, but service is unprofessional with particular complaints about restaurant service. Booking process is sufficient. Room service is average.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.1

"Room is all right"

Decent rooms with great views. Guests complain about the size, cleanliness, furnishing, and maintenance of the rooms. Older rooms with low rated beds, air conditioning, and televisions. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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1.4

"Pool should be renewed"

Pool should be renewed.

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6.9

"Service is adequate"

Service is adequate.

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4.8

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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4.1

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.9

"Could use a good cleaning"

Could use a good cleaning.

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8.0

"Great location"

Great location.

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7.0

"Fantastic service"

Service is adequate.

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5.9

"Decent vibe"

Decent vibe.

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4.4

"Room needs to be improved"

Room needs to be improved.

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3.6

"More comfort would be nice"

More comfort would be nice.

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7.0

"Fantastic service"

Service is adequate.

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4.4

"Room needs to be improved"

Room needs to be improved.

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6.7

"Service is adequate"

Service is adequate.

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4.5

"Room needs to be improved"

Room needs to be improved.

Photos from travellers