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AVE TULUM ESQ BRISAS , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2051 reviews

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8.5

Pool

9.2

228 reviews

Breakfast

9.2

301 reviews

Value for money

9.0

219 reviews

Bar and Beverages

8.9

22 reviews

Location

8.6

362 reviews

Service

7.7

528 reviews

Wellness Area

6.9

37 reviews

Room

5.6

508 reviews

WiFi

4.7

55 reviews

100% Verified Real Reviews

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9.2

"Great pool"

Great but poorly cleaned pool.

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9.2

"Tasty breakfast"

Great and affordable breakfast.

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9.0

"Best value for money"

Best value for money. Fair breakfast prices. Normally priced food. Free internet.

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8.9

"Bar is awesome"

Bar is awesome.

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8.6

"Great location"

Great location. Near the city centre with nearby dining and shopping, and okay sightseeing. Parking is good and affordable. Near to public transport and the airport. Reasonably accessible by car. Beach is a bit far.

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7.7

"Fantastic service"

Good service, besides the somewhat unprofessional reception. Decent housekeeping, but poor restaurant service. Smooth booking process. Good shuttle service. Room service could have been improved.

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6.9

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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5.6

"Room is all right"

Typical rooms with plenty of space, great beds and standard furniture. Outdated badly kept up rooms with inadequate televisions and air conditioners. Shower can be a problem. Small rooms and poorly cleaned bathrooms.

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4.7

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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9.3

"Best value for money"

Best value for money.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.1

"Great pool"

Great pool.

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8.7

"Great location"

Good location, close to public transport. Parking is good and affordable. Great shopping. Reasonably accessible by car. Beach is a bit far.

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7.4

"Great wellness & sports facilities"

Great for wellness, with a decent fitness area.

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7.4

"Fantastic service"

Friendly service. Guests complained about the staff at reception and housekeeping.

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5.6

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C. Shower can be a problem.

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5.2

"Comfortable"

Decently comfortable, spacious rooms with great beds. Deficient A/C and too noisy rooms.

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5.0

"Regular internet service"

Complaints about WiFi.

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9.4

"Great pool"

Great pool.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Great location.

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7.4

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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5.0

"Room is all right"

Room cleanliness is acceptable. Large rooms and great beds, but inadequate A/C.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great pool"

Great pool.

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8.6

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service.

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5.3

"Room is all right"

Rooms spacious and relatively tidy. Rooms needing maintenance, with bad bathrooms and A/C.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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