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Hotel - Review and Rate

Review Score
Based on 2100 hotel reviews

heart_hoteldetailed

8.2

Location

9.2

Bar

8.7

Breakfast

8.2

Service

7.2

Cleanliness

5.6

Room

5.5

WiFi

5.1

Amenities

4.5

Park Plaza Santiago

Park Plaza Santiago

Avenida Ricardo Lyon 207, 7510190, Santiago, Chile

Rating: 8.2 out of 10 (2100 Reviews)

100% Verified Real Reviews

9.2

Great location

  • Well-located, although unfortunately the parking isn't easy.
  • Shopping, restaurants and bars in the area are great.
  • Close to public transport and the train.

8.7

Bar is awesome

  • Great, affordable bar with good drinks.

8.2

Tasty breakfast

  • Tasty breakfast.

7.2

Fantastic service

  • Great, friendly wait staff but poor reception.
  • Decent management and adequately professional staff.
  • Great concierge service.
  • Booking process should be better organized.
  • Room service could have been improved.
  • Hotel security is ok.

5.6

Quite clean

  • Cleanliness is lacking in rooms and bathrooms.
  • Moderately clean hotel facilities.

5.5

Room is all right

  • Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C.
  • Amply-sized rooms with excellent beds and superb views.
  • Inadequate minibars in older, poorly-maintained rooms.
  • Small rooms and poorly cleaned bathrooms.
  • Shower can be a problem.

5.1

Regular internet service

  • Regular internet service.
  • Wifi quality could be improved.

4.5

Amenities are not the best

  • Facilities in need of refurbishment.
  • Elevator in need of updating.
  • Beautiful architecture.
  • Great conference area and nice entrance area.

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Hotel:

Park Plaza Santiago