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Hotel - Review and Rate

Review Score
Based on 3291 hotel reviews

heart_hoteldetailed

8.5

Location

9.4

Breakfast

8.6

Service

7.4

Comfort

5.9

Room

5.6

WiFi

5.4

Amenities

4.2

Park Plaza Santiago

Park Plaza Santiago

Avenida Ricardo Lyon 207, 7510190, Santiago, Chile

Rating: 8.5 out of 10 (3291 Reviews)

100% Verified Real Reviews

9.4

Great location

  • Well-located, although unfortunately the parking isn't easy.
  • Great sightseeing, restaurants and shopping nearby.
  • Close to public transport and the train.

8.6

Tasty breakfast

  • Great and affordable breakfast.

7.4

Fantastic service

  • Friendly service.
  • Bad service from reception and mediocre waitstaff.
  • Great concierge service.
  • Booking process should be better organized.

5.9

Comfortable

  • Comfortable.
  • Small bathrooms, noisy rooms, and deficient A/C.

5.6

Room is all right

  • Rooms are somewhat clean but have fantastic views.
  • Small rooms and poorly cleaned bathrooms.
  • Rooms needing updating with poor quality A/C and minibars.
  • Poorly-maintained rooms with bad TV's and kitchenettes.
  • Shower can be a problem.

5.4

Regular internet service

  • Regular internet service.
  • Wifi quality could be improved.

4.2

Amenities are not the best

  • Facilities are old, but the terrace is lovely.
  • Elevator in need of updating.
  • Beautiful architecture.
  • Great conference area and nice entrance area.

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Hotel:

Park Plaza Santiago