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Hotel - Review and Rate

Review Score
Based on 15336 hotel reviews

heart_hoteldetailed

8.4

Location

8.4

Room

6.6

Amenities

5.2

Cleanliness

5.0

Beach

5.0

Service

5.0

Breakfast

4.4

WiFi

4.3

Pool

3.7

Wellness Area

3.3

Planet Hollywood Hotel Casino

Planet Hollywood Hotel Casino

3667 LAS VEGAS BVLD S, 89109, Las Vegas, United States of America

Rating: 8.4 out of 10 (15336 Reviews)

100% Verified Real Reviews

8.4

Great location

  • Great location.
  • Central location with great sightseeing, dining out and shopping.
  • Parking is rare.
  • Convenient car access and well-priced parking.
  • Near to public transport and the airport.

6.6

Room is all right

  • Average but big rooms with wonderful views, and okay beds.
  • Guests complain about cleanliness, maintenance, and furnishing.
  • Bathrooms are large but with substandard cleaning.
  • Guests complained about kitchenettes, minibars, TV's, and A/C.
  • Shower can be a problem.

5.2

Ordinary amenities

  • Smoking area is ok.
  • Great grounds with decent facilities.
  • Elevator in need of updating.
  • Poorly reviewed entrance area and poor handicap accessibility.
  • Beautiful architecture.
  • Lacking in outdoor sports facilities.
  • Kids facilities are inadequate.

5.0

Quite clean

  • Bathrooms and rooms are untidy.
  • Hotel facilities could use a good clean.
  • Dirty in the dining and pool areas.

5.0

Reasonable beach

  • Reasonable beach.

5.0

Service is adequate

  • Restaurant service and general service expertise is OK, but housekeeping is poor.
  • Guests complain about reception staff and management.
  • Service is generally friendly, although bar service is poor.
  • Room service could have been improved.
  • Valet service could be better.
  • Hotel security can be an issue.
  • Recreation staff is nice.
  • Booking process should be better organized.
  • Concierge service could be more helpful.
  • Service at the pool/beach should be improved.
  • Shuttle service can be an issue.

4.4

Breakfast can be improved

  • Breakfast affordable but not highly reviewed.

4.3

Complaints about WiFi

  • Wifi quality could be improved.
  • Relatively high internet cost.

3.7

Pool should be renewed

  • Pool in need of cleaning.

3.3

Wellness & sports facilities could be improved

  • Poorly reviewed fitness area.

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Hotel:

Planet Hollywood Hotel Casino