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389 PITT STREET , 2000, Sydney, Australia

Review Score

Based on 2950 reviews

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8.4

Location

9.6

856 reviews

Bar and Beverages

9.2

71 reviews

Service

8.7

924 reviews

Food

8.1

220 reviews

Breakfast

7.3

153 reviews

Cleanliness

7.2

417 reviews

Room

6.9

1110 reviews

WiFi

5.0

61 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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9.2

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.7

"Fantastic service"

Friendly service, especially in the restaurant. Service is professional, especially at the bar, and reception is top-notch. Great concierge service. Management is alright, but housekeeping is not great. Room service is perfect. Smooth booking process. Recreation staff is nice. Great valet service.

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8.1

"Delicious food"

Great, reasonably priced menu with excellent side dishes makes for an excellent experience. Desserts and fruits are delicious, snacks are less highly rated. Beef dishes & steaks are all right.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.2

"Clean"

Rooms are clean, but bathrooms are not.

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6.9

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Bathrooms are large but with substandard cleaning. Poorly maintained rooms with complaints about furnishing, views, and A/C. Shower can be a problem. Poorly reviewed kitchenettes and balconies.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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9.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.6

"Fantastic service"

Service is professional and friendly. Great concierge service.

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8.1

"Delicious food"

Delicious food.

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7.7

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds. Shower can be a problem.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location. Good shopping and sightseeing.

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8.7

"Fantastic service"

Friendly service and great reception. Great concierge service.

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7.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.7

"Room is all right"

Rooms are alright, but bathrooms are not great. Large, clean rooms with excellent beds.

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6.6

"Breakfast is average"

Breakfast is average.

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5.1

"Regular internet service"

Regular internet service.

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9.8

"Great location"

Great location near lots of shopping.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Delicious food"

Delicious food.

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7.7

"Clean"

Clean rooms.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great room"

Excellent beds in clean rooms but bathrooms are not so good.

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9.5

"Great location"

Great location with excellent sightseeing.

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8.6

"Fantastic service"

Friendly service and great reception.

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7.8

"Rather comfortable"

Comfortable rooms and beds.

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7.3

"Clean"

Clean rooms.

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7.2

"Great room"

Excellent beds in clean rooms but bathrooms are not so good. Shower can be a problem.

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