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Hotel - Review and Rate

Review Score
Based on 3161 hotel reviews

heart_hoteldetailed

8.2

Location

8.5

Service

8.3

Room

7.5

Breakfast

7.4

Cleanliness

6.6

Pool

6.3

Wellness Area

5.6

WiFi

4.2

Value

4.1

Sheraton Berlin Grand Hotel Esplanade

Sheraton Berlin Grand Hotel Esplanade

Luetzowufer 15 , 10785, Berlin, Germany

Rating: 8.2 out of 10 (3161 Reviews)

100% Verified Real Reviews

8.5

Great location

  • Good location, close to public transport.
  • Near enough to the city centre, with great sightseeing, shopping, and dining.
  • Decent, but pricey, parking.
  • Good accessibility by car.

8.3

Fantastic service

  • Reception and restaurant service are professional and friendly.
  • Housekeeping and management are lacking.
  • Room service could have been improved.
  • Booking process should be better organized.
  • Concierge service is average.

7.5

Great room

  • Great beds, views, and large rooms, but so-so furniture.
  • Guests had problems with room cleanliness and maintenance, and complained about minibars.
  • Rooms are generally OK but old with poor air conditioning and TV's.
  • Shower can be a problem.

7.4

Tasty breakfast

  • Tasty yet pricey breakfasts.

6.6

Quite clean

  • Rooms and pool area moderately clean but bathrooms are poorly cleaned.
  • Clean hotel facilities.

6.3

Ordinary pool

  • Ordinary pool.
  • Clean pool area.

5.6

Sufficient wellness & sports facilities

  • Average wellness and fitness area.
  • Sauna not so nice.

4.2

Complaints about WiFi

  • Wifi quality could be improved.

4.1

Value for money could be better

  • Value for money could be better.
  • Pricey breakfast and dining.
  • Beverages could be cheaper.