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Hotel - Review and Rate

Review Score
Based on 2002 hotel reviews

heart_hoteldetailed

8.5

Location

9.5

Service

8.5

Comfort

8.0

Room

7.7

Wellness Area

7.3

Breakfast

7.2

Pool

6.8

Cleanliness

6.7

Food

5.3

Value

4.8

Bar

4.7

Sheraton Grand Hotel Spa Edinburgh

Sheraton Grand Hotel & Spa Edinburgh

1 Festival Square , EH3 9SR, Edinburgh, United Kingdom

Rating: 8.5 out of 10 (2002 Reviews)

100% Verified Real Reviews

9.5

Great location

  • Great location.
  • Central location with great sightseeing, dining out and shopping.
  • Average parking.
  • Standard parking prices.

8.5

Fantastic service

  • Generally friendly service, with decent bar service and excellent restaurant service.
  • Great, professional service from reception and housekeeping.
  • Room service is perfect.

8.0

Very comfortable

  • Great sized rooms, very comfortable with wonderful beds.
  • Small bathrooms but not so noisy.

7.7

Great room

  • Excellent views from big, new rooms with wonderful beds.
  • Room cleanliness is acceptable.
  • Small but relatively clean bathrooms.
  • Poorly maintained rooms with subpar furnishing and minibars.
  • Shower can be a problem.

7.3

Great wellness & sports facilities

  • Great fitness area, sauna and wellness.

7.2

Tasty breakfast

  • Tasty yet pricey breakfasts.

6.8

Ordinary pool

  • Ordinary pool.

6.7

Quite clean

  • Decently clean rooms and bathrooms.
  • Clean hotel facilities.

5.3

Food is all right

  • Guests complain about the dining, with a poor menu and high prices.
  • Bad desserts & fruits.
  • Snacks are ok.

4.8

Value for money could be better

  • Value for money could be better.
  • Pricey breakfast and dining.

4.7

Bar could improve

  • Poor bar with subpar drinks.
  • Bar service is acceptable.