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Hotel - Review and Rate

Review Score
Based on 2747 hotel reviews

heart_hoteldetailed

9.1

Wellness

9.5

Location

9.5

Pool

9.3

WiFi

9.2

Room

8.7

Service

8.5

Vibe

8.3

Bar

6.2

Food

5.6

Breakfast

5.3

Value

5.2

The Westin Lagunamar Ocean Resort Villas Spa Cancun

The Westin Lagunamar Ocean Resort Villas & Spa Cancun

Boulevard Kukulcán Km 12.5, Lt 18 Zona Hotelera , 77500, Cancun, Mexico

Rating: 9.1 out of 10 (2747 Reviews)

100% Verified Real Reviews

9.5

Great wellness & sports facilities

  • Awesome wellness and fitness areas.

9.5

Great location

  • Great location near the airport.
  • Excellent location with good bars, restaurants, shopping and beaches nearby.

9.3

Great pool

  • Clean pool area.

9.2

Good internet service

  • Good wifi quality.

8.7

Great room

  • Large bathrooms and clean rooms.
  • Large rooms with great views and nice kitchenettes.
  • Relatively new and well-kept rooms with average beds.
  • Furniture is ok but A/C and furniture are subpar.
  • Standard TV's and decent balconies.
  • Great shower.

8.5

Fantastic service

  • Friendly and professional staff, and great laundry service.
  • Decent reception, but less impressive bar service.
  • Recreation staff is nice.
  • Poorly managed with subpar restaurant service.
  • Room service could have been improved.
  • Great concierge service.
  • Great hotel security.

8.3

Awesome vibe

  • Awesome vibe.
  • Relatively modern hotel.
  • Luxurious Hotel.
  • Stylish hotel.
  • Entrance area is not particularly attractive.
  • Good resort hotel.
  • Awesome for families.
  • Luxury hotel.

6.2

Standard bar

  • Standard bar.
  • The bar needs better service.
  • Alcoholic drinks are not the best.

5.6

Food is all right

  • Overpriced, badly cleaned restaurant makes for a poor experience.
  • Average menu, but the seafood is superb.

5.3

Breakfast is average

  • Breakfast is decent but expensive.

5.2

Fairly good value for money

  • Fairly good value for money.
  • Pricey breakfast and dining.