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Hotel - Review and Rate

Review Score
Based on 1827 hotel reviews

heart_hoteldetailed

9.0

Wellness Area

9.6

Pool

9.6

Location

9.5

Room

8.8

Service

8.6

Amenities

8.5

Cleanliness

8.2

Vibe

8.2

WiFi

7.7

Food

6.0

Breakfast

5.5

Value

5.3

The Westin Lagunamar Ocean Resort Villas Spa Cancun

The Westin Lagunamar Ocean Resort Villas & Spa Cancun

Boulevard Kukulcán Km 12.5, Lt 18 Zona Hotelera , 77500, Cancun, Mexico

Rating: 9.0 out of 10 (1827 Reviews)

100% Verified Real Reviews

9.6

Great wellness & sports facilities

  • Awesome wellness and fitness areas.

9.6

Great pool

  • Clean pool area.

9.5

Great location

  • Great location near the airport.
  • Excellent location with good bars, restaurants, shopping and beaches nearby.

8.8

Great room

  • Large bathrooms in up-to-date rooms.
  • Spacious rooms with nice balconies and views, and great kitchenettes.
  • Beds and room-maintenance are OK, but A/C is lacking.
  • Great shower.

8.6

Fantastic service

  • Service staff are friendly and bar service is great, but housekeeping isn't as impressive.
  • Decent reception but complaints about management.
  • Concierge service is average.
  • Recreation staff is nice.
  • Great hotel security.
  • Booking process should be better organized.

8.5

Great amenities

  • Great buildings and decent entrance area.

8.2

Clean

  • Clean hotel facilities.
  • Clean pool area.

8.2

Awesome vibe

  • Awesome vibe.
  • Friendly atmosphere.
  • Stylish hotel.
  • Relatively modern hotel.
  • Entrance area is ok.
  • Good resort hotel.
  • Great for a wellness holiday.
  • Luxury hotel.

7.7

Good internet service

  • Good internet service.

6.0

Food is all right

  • Menu, and prices, could be improved.

5.5

Breakfast is average

  • Breakfast is decent but expensive.

5.3

Fairly good value for money

  • Fairly good value for money.
  • Pricey breakfast and dining.