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2 2 1 3 MINATO MIRAI NISHI KU , 220-8173, Yokohama-shi, Japan

Review Score

Based on 7302 reviews

heart

9.0

Location

9.1

1420 reviews

Room

9.0

3691 reviews

Service

8.3

1818 reviews

Comfort

8.2

1064 reviews

Vibe

8.1

910 reviews

Amenities

7.7

958 reviews

Breakfast

7.4

572 reviews

WiFi

7.0

41 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Great accessibility by car with affordable parking. Near public transport, airport, and train station. City centre is hard to reach.

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9.0

"Great room"

Wonderful beds and views in big but old rooms. Bathrooms are large but with substandard cleaning. Rooms are reasonably maintained and have okay A/C. Shower was ok. Subpar TV's and kitchenettes.

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8.3

"Fantastic service"

Staff is very friendly with excellent reception, wait staff, and housekeeping. Smooth booking process. Room service is perfect. Recreation staff is nice. Hotel security is ok. Great concierge service.

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8.2

"Very comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. A/C and noise levels are satisfactory.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Luxury hotel. Good for business people. Nice for romantic trips.

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7.7

"Great amenities"

Good handicap accessible facilities. Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Good kids facilities but outdated. Elevator is ok. Smoking area is not nice. Beautiful architecture.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Good internet service"

WiFi is good value. Wifi quality could be improved.

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9.2

"Great room"

Wonderful beds and views in big but old rooms. Bathrooms are large but with substandard cleaning. Shower was ok. Rooms are reasonably maintained and have okay A/C.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception. Smooth booking process. Room service is perfect. Recreation staff is nice.

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8.8

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Excellent parking and car access.

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7.9

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location. Good shopping and sightseeing. Excellent parking and car access.

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8.9

"Great room"

Spacious rooms and bathrooms, excellent beds, and great views. Room cleanliness is acceptable. Rooms relatively well-maintained but rooms outdated. Shower was ok.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Recreation staff is nice. Smooth booking process.

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8.3

"Very comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.7

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great room"

Spacious rooms and bathrooms, excellent beds, and great views. Modestly maintained rooms. Shower was ok.

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8.6

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.5

"Very comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process. Room service is perfect.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.3

"Delicious food"

Great menu and food, with unexceptional desserts.

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9.3

"Great location"

Great location near lots of shopping.

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8.9

"Great room"

Big rooms, great beds, nice bathrooms, and awesome views. Room cleanliness is acceptable.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception. Smooth booking process.

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8.1

"Great amenities"

Nice building.

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7.6

"Tasty breakfast"

Tasty breakfast.

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