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Hotel - Review and Rate

Review Score
Based on 4669 hotel reviews

heart_hoteldetailed

9.2

Cleanliness

9.0

Breakfast

8.8

Vibe

8.8

Service

8.8

Location

8.8

Amenities

8.7

Room

8.5

Wellness

8.1

WiFi

7.1

SECRETS THE VINE CANCUN

SECRETS THE VINE CANCUN

BLVD KUKULCAN KM 14.5 , 77500, Cancun, Mexico

Rating: 9.2 out of 10 (4669 Reviews)

100% Verified Real Reviews

9.0

Clean

  • Clean hotel facilities.
  • Wellness areas and rooms are clean.
  • Pool and dining areas are clean.
  • Bathroom is relatively clean.

8.8

Tasty breakfast

  • Tasty breakfast.

8.8

Awesome vibe

  • Awesome vibe.
  • Modern Hotel.
  • Stylish hotel.
  • Luxurious Hotel.
  • Entrance area is ok.
  • Good for business people.
  • Nice for romantic trips.
  • Good choice for a city trip.

8.8

Fantastic service

  • Friendly service, good housekeeping, and decent management.
  • Recreation staff is nice.
  • Great service at restaurant and pool, and excellent bar tenders.
  • Room service is perfect.
  • Great valet service.
  • Concierge service is average.
  • Booking process should be better organized.

8.8

Great location

  • Great location near the airport.
  • Excellent location with good bars, restaurants, shopping and beaches nearby.
  • Fairly accessible by car with easy parking.
  • Medium distance to city centre.

8.7

Great amenities

  • New facilities, including great outdoor sports.
  • Great terrace, but mediocre entrance area.
  • Beautiful architecture.

8.5

Great room

  • Modern rooms with great furniture and nice views.
  • Spacious, clean rooms with nice balconies and well-stocked minibars.
  • Decently-clean rooms with spacious bathrooms.
  • Mediocre beds and TVs.
  • Great shower.
  • AC needs updating.

8.1

Great wellness & sports facilities

  • Great fitness area with clean wellness facilities.

7.1

Good internet service

  • Good internet service.
  • Average wifi quality.

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SECRETS THE VINE CANCUN