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Hotel - Review and Rate

Review Score
Based on 3565 hotel reviews

heart_hoteldetailed

9.0

Breakfast

8.7

Vibe

8.6

Service

8.6

Location

8.4

Amenities

8.4

Room

8.2

Cleanliness

7.9

Food

7.5

WiFi

6.7

SECRETS THE VINE CANCUN

SECRETS THE VINE CANCUN

BLVD KUKULCAN KM 14.5 , 77500, Cancun, Mexico

Rating: 9.0 out of 10 (3565 Reviews)

100% Verified Real Reviews

8.7

Tasty breakfast

  • Tasty breakfast.

8.6

Awesome vibe

  • Awesome vibe.
  • Friendly atmosphere.
  • Modern Hotel.
  • Luxurious Hotel.
  • Stylish hotel.
  • Entrance area is ok.
  • Good for business people.
  • Good for traveling with friends.
  • Nice for romantic trips.

8.6

Fantastic service

  • Friendly staff, especially pool/beach service and housekeeping.
  • Great, professional waitstaff and bartenders.
  • Recreation staff is nice.
  • Room service is perfect.
  • Management is acceptable.
  • Great valet service.
  • Concierge service is average.
  • Great hotel security.
  • Booking process is sufficient.

8.4

Great location

  • Great location near the airport.
  • Close to the beach, and okay shopping.
  • Accessibility by car can be a challenge.

8.4

Great amenities

  • Facilities are modern with a lovely conference area.
  • Entrance area is ok.
  • Beautiful architecture.
  • Adequate terrace.

8.2

Great room

  • New rooms with exceptional minibars.
  • Big rooms, with nice balconies, good views and reasonable furnishings.
  • Rooms are quite clean and beds and TV's are standard but A/C is lacking.
  • Bathrooms are dirty and rooms in need of maintenance.
  • Great shower.

7.9

Clean

  • Clean hotel facilities.
  • Cleanliness is lacking in rooms and bathrooms.
  • Pool and dining areas are clean.

7.5

Delicious food

  • Great food, with okay snacks.
  • Adequate menu with an alright dining experience.
  • Well-priced restaurant with great steak.
  • No good fish & seafood.
  • Clean restaurant with great side dishes.
  • Sushi is average.

6.7

Regular internet service

  • Regular internet service.
  • Wifi quality could be improved.

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SECRETS THE VINE CANCUN