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AV MORELOS 191 PONIENTE COL CENTRO , 64000, Monterrey, Mexico

Review Score

Based on 1142 reviews

heart

7.8

Location

9.1

219 reviews

Service

7.1

205 reviews

Breakfast

5.7

21 reviews

WiFi

5.5

19 reviews

Room

4.4

284 reviews

Cleanliness

4.3

98 reviews

Amenities

2.4

68 reviews

Vibe

1.7

52 reviews

Wellness Area

0.0

5 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location with good parking availability. Central location with great sightseeing, dining out and shopping.

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7.1

"Fantastic service"

Reception is decent, with overall friendly and professional service. Poorly rated housekeeping and restaurant service. Great hotel security. Booking process should be better organized.

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5.7

"Breakfast is average"

Breakfast is average.

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5.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.4

"Room needs to be improved"

Cramped, untidy, poorly maintained rooms, with unimpressive TV's. Mediocre sized, poorly cleaned bathrooms. Decent beds and views, poor furniture, and old rooms. Shower can be a problem.

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4.3

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.4

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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1.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Good choice for a city trip.

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0.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.1

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service.

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4.5

"Room needs to be improved"

Beds are OK, although rooms and bathrooms are insufficiently cleaned and maintained.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.9

"Vibe is not too good"

Vibe is not too good.

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8.9

"Great location"

Great location.

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7.2

"Fantastic service"

Friendly service.

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4.3

"Room needs to be improved"

Beds are OK, although rooms and bathrooms are insufficiently cleaned and maintained.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.9

"Great location"

Great location.

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6.8

"Service is adequate"

Friendly service and acceptable reception.

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5.4

"Breakfast is average"

Breakfast is average.

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4.4

"Room needs to be improved"

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good.

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9.0

"Great location"

Great location.

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6.8

"Service is adequate"

Service is adequate.

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4.2

"Room needs to be improved"

Room needs to be improved.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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