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AV MORELOS 191 PONIENTE COL CENTRO , 64000, Monterrey, Mexico

Review Score

Based on 1210 reviews

heart

7.7

Location

8.9

233 reviews

Service

7.1

239 reviews

Breakfast

6.3

23 reviews

WiFi

5.5

20 reviews

Cleanliness

4.7

107 reviews

Room

4.7

302 reviews

Amenities

3.5

87 reviews

Vibe

2.0

62 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Near downtown with great sightseeing and shopping. Parking is good and affordable.

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7.1

"Fantastic service"

Service is professional and friendly. Poorly rated housekeeping and restaurant service. Booking process should be better organized. Great hotel security. Room service could have been improved.

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6.3

"Breakfast is average"

Breakfast is average.

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5.5

"Regular internet service"

Average wifi quality.

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4.7

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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4.7

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Small, poorly maintained and cleaned with subpar furnishing. Lovely views and decent beds. Shower can be a problem.

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3.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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2.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is fairly plain. Entrance area is not particularly attractive. Good choice for a city trip.

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9.0

"Great location"

Great location.

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7.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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4.8

"Room needs to be improved"

Beds are OK, although rooms and bathrooms are insufficiently cleaned and maintained.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location.

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6.9

"Service is adequate"

Service is average, but very friendly.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.7

"Room needs to be improved"

Beds are OK, although rooms and bathrooms are insufficiently cleaned and maintained.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.8

"Great location"

Great location.

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7.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.1

"Breakfast is average"

Breakfast is average.

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4.8

"Room needs to be improved"

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location.

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7.8

"Best value for money"

Best value for money.

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6.7

"Service is adequate"

Service is adequate.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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