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ibis Cancun Centro

  • hotel stars
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Av Tulum y Nichupte Supermanzana 11 M2 L3 , 77504, Cancún, Benito Juárez, Mexico

Review Score

Based on 2204 reviews

heart

7.8

Location

8.7

500 reviews

Service

7.8

389 reviews

WiFi

7.6

48 reviews

Breakfast

6.3

91 reviews

Room

4.4

551 reviews

Pool

4.0

22 reviews

Beach

3.8

39 reviews

Comfort

3.3

313 reviews

Bar and Beverages

2.5

6 reviews

100% Verified Real Reviews

grey circle

8.7

"Great location"

Great location. Near the city centre with nearby dining and shopping, and okay sightseeing. Decent, but pricey, parking. Near to public transport and the airport. Good accessibility by car. Beach is a bit far.

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7.8

"Fantastic service"

Professional service and great reception, but poor housekeeping. Great valet service. Room service is average. Booking process should be better organized.

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7.6

"Good internet service"

Good wifi quality.

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6.3

"Breakfast is average"

Decent and moderately priced breakfast.

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4.4

"Room needs to be improved"

Poorly-maintained, small, old rooms with inadequate A/C. Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Minibars and TVs are okay.

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4.0

"Pool should be renewed"

Pool should be renewed.

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3.8

"Beach is not so nice"

Beach is not so nice.

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3.3

"More comfort would be nice"

Problems with room size, comfort, and A/C. Average beds.

grey circle

2.5

"Bar could improve"

Bar could improve.

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8.4

"Great location"

Great location near the airport. Centrally located, near restaurants, bars, and shopping. Decent, but pricey, parking. Beach is a bit far. Good accessibility by car.

grey circle

7.6

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Great valet service.

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7.4

"Good internet service"

Good wifi quality.

grey circle

6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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4.1

"Pool should be renewed"

Pool should be renewed.

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4.0

"Room needs to be improved"

Badly maintained rooms, with poor A/C and unclean bathrooms. Views are good, menus are average, and rooms are acceptably clean. Old, cramped rooms with poor minibars. Shower can be a problem.

grey circle

3.2

"Beach is not so nice"

Beach is not so nice.

grey circle

3.1

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C.

grey circle

8.9

"Great location"

Great location near lots of shopping. Good access to airport.

grey circle

7.6

"Fantastic service"

Reception is average, but service is professional.

grey circle

7.4

"Good internet service"

Good wifi quality.

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6.0

"Breakfast is average"

Breakfast is average.

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4.6

"Beach is not so nice"

Beach is not so nice.

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4.2

"Room needs to be improved"

Beds are fine, in small and inadequately cleaned rooms. Badly maintained rooms, with poor A/C and unclean bathrooms. Great view. Shower can be a problem.

grey circle

4.0

"Pool should be renewed"

Pool should be renewed.

grey circle

3.4

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

grey circle

9.0

"Great location"

Great location near lots of shopping.

grey circle

7.6

"Fantastic service"

Reception is average, but service is professional.

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4.2

"Room needs to be improved"

So-so beds and cleanliness with small rooms.

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3.3

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

grey circle

8.8

"Great location"

Great location.

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8.0

"Best value for money"

Best value for money.

grey circle

7.9

"Fantastic service"

Fantastic service.

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5.0

"Room is all right"

Room is all right.

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3.7

"More comfort would be nice"

More comfort would be nice.

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