Restaurant service is friendly and professional. Great service at reception, bar, and housekeeping. Room service is average. Booking process is sufficient. Concierge service could be more helpful. Recreation staff is ok. Hotel security can be an issue.
Great location. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping. Close to public transport and the train.
Great and affordable breakfast.
Clean rooms with great views and decent beds. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with bad TV's and kitchenettes. Old, cramped rooms with poor minibars. Below average furnishing, balconies, and A/C. Shower can be a problem.
"Regular internet service"
WiFi is decent and okay-priced. Wifi quality could be improved.
"Fairly good value for money"
Fairly good value for money. Internet is affordable. Fair breakfast prices. Food is a bit overpriced.
"More comfort would be nice"
Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.
"Amenities are not the best"
Generally old facilities, although conference area was good. Elevator in need of updating. Poorly reviewed entrance area and poor handicap accessibility. Unspectacular architecture.