Great, friendly wait staff and housekeeping. Well-managed with a nice reception and professional service, particularly at the bar. Room service is average. Booking process is sufficient. Recreation staff is nice. Good shuttle service.
Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.
"Room is all right"
Decent, clean rooms with okay beds and great views. Small bathrooms and poor room maintenance. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem. Poorly reviewed kitchenettes and balconies.
"Fairly good value for money"
Fairly good value for money. Relatively high internet cost. Food is a bit overpriced.
Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.
"Amenities are not the best"
Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture. Good meeting & event facilities. Good handicap accessible facilities.
"Complaints about WiFi"
Wifi quality could be improved. Relatively high internet cost.